20Cube Logistics - Brisbane Reviews 186

TrustScore 4.5 out of 5

4.4

Alfred Street 51, Suite 2A, 4006 Fortitude Valley, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more

Company replied

Rated 1 out of 5 stars

We have been supplying transport services to 20Cube for many years. As of this year they have become belligerent at paying invoices. We have had to repeatedly ask all year for invoices to be paid.... See more

Company replied

Rated 5 out of 5 stars

They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more

Company replied

Rated 5 out of 5 stars

We have only changed over to 20 Cube this year and already we are amazed at the professional attitude of your Customer Service Manager Josie Murgadas. Her incredible knowledge and ability to be able t... See more

Company replied


Company details

  1. Freight Forwarding Service
  2. Customs Consultant
  3. Ecommerce solution provider
  4. Logistics service
  5. Warehouse

About 20Cube Logistics - Brisbane

Written by the company

Air and Sea Freight

About US

20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.

Dealing with things DIFFERENTLY

20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!

INTEGRATE every part of the supply chain

From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.

DIGITALISATION of supply chain processes

We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.

TRANSFORMING the way our customers do business

Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.

Drive INNOVATION forward

We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.

Get a quote TODAY


Contact info

  • Alfred Street 51, Suite 2A, 4006, Fortitude Valley, Queensland, Australia

  • 0738541227

4.4

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic TEAM to work with

The TEAM are fantastic to work with and very helpful. They are always available and willing to go the extra mile to resolve any issues, from minor to major Rebecca, Roman, Ravi and Dino, you guys are wonderful.

28 October 2022
Unprompted review
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Reply from 20Cube Logistics - Brisbane

Dear Justin "Thank you so much for your 5-star review. We will share this with the team to keep up the good work.” Your frequent reviews keeps our team motivated and helps us to improve.

Rated 5 out of 5 stars

all ways reply in good time and have…

all ways reply in good time and have been given the correct information

20 October 2022
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Reply from 20Cube Logistics - Brisbane

Dear Mark "Thank you so much for your 5-star review. We will share this with the team to keep up the good work.”

Rated 5 out of 5 stars

Helpful with import and export…

Helpful with import and export knowledge & prompt response if issues arise.

31 October 2022
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Reply from 20Cube Logistics - Brisbane

"Thank you so much for your 5-star review. We will share this with the team to keep up the good work.”

Rated 5 out of 5 stars

20 Cube

I find the Quality of service and the knowledge of the 20 Cube staff a key to their success. I deal mainly with Daniel Gillham and the way he has his team is organised, efficient and timely. I do not find it surprising that 20 Cube portfolio is growing.

4 October 2022
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Reply from 20Cube Logistics - Brisbane

Hi Matthew, “Thank you so much for your 5-star review! We will share this with Daniel and team.”

Rated 5 out of 5 stars

I have recently been dealing with Josie…

I have recently been dealing with Josie Murgaddas, I have found her super helpful, with communication and bookings that have been made promptly with no issues. has also gone above and beyond to have my booking done ASAP to meet some deadlines

Great to deal with,

Thanks

Micah

23 August 2022
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Reply from 20Cube Logistics - Brisbane

Hi Micah, “Thank you so much for your 5-star review! We will share this with Josie and team.”

Rated 5 out of 5 stars

The Staff at 20Cube are all polite and…

The Staff at 20Cube are all polite and very helpful.
All my request are answered very quickly and nothing is too trouble.
I would recommend 20Cube.

8 September 2022
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Reply from 20Cube Logistics - Brisbane

Hi Helen, “Thank you so much for your 5-star review! We will share this with the team.”

Rated 5 out of 5 stars

Rebecca is amazing to deal with and…

Rebecca is amazing to deal with and always goes over and beyond. As are your delivery guys, Bart is a legend so helpful and polite.

7 September 2022
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Reply from 20Cube Logistics - Brisbane

Hi Jenny, “Thank you so much for your 5-star review! We will share this with Rebecca and the team.”

Rated 4 out of 5 stars

20Cube assessment

90% of the time everything goes smoothly. The other 10% is mainly things that are out of all of our control.

In general, I would recommend 20Cube to others.

5 September 2022
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Reply from 20Cube Logistics - Brisbane

Hi Peter Grey, “Thank you so much for your 4-star review! We will share this with the team to let them know to keep up the good work.”

Rated 5 out of 5 stars

I am very happy with the professional…

I am very happy with the professional service that I receive from the staff.

5 September 2022
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Reply from 20Cube Logistics - Brisbane

Hi Wes Abel, “Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the good work.”

Rated 5 out of 5 stars

A Partner in Innovation

We work with 20Cube as a partner in Logistics. They are always ready and open to come up with innovative ways to help us achieve our logistics management objectives.

2 September 2022
20Cube Logistics - Brisbane logo

Reply from 20Cube Logistics - Brisbane

Hi Grant, “Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the good work.”

Rated 5 out of 5 stars

Super fast service from Josie at 20…

Super fast service from Josie at 20 cube.

1 September 2022
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Reply from 20Cube Logistics - Brisbane

Hi Chris, “Thank you so much for your review! We will share this with Josie and team to let them know to keep up the good work.”

Rated 5 out of 5 stars

Just starting the conversation…

Just starting the conversation regarding providing transport services from the Port of Brisbane to Brisbane metro.

1 September 2022
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Reply from 20Cube Logistics - Brisbane

Hi Ross, thank You for the 5 Star review. We will communicate to the team.

Rated 5 out of 5 stars

Very helpful with first time importer !

Rebecca was very helpful, making a first time import seem very easy.

8 August 2022
20Cube Logistics - Brisbane logo

Reply from 20Cube Logistics - Brisbane

“Thank you so much for your 5-star review Nick! We will share this with Rebecca to let her know to keep up the amazing work.”

Rated 4 out of 5 stars

Kind & helpful team

The team communicate clearly & in a timely manner. All updates are provided as soon as they happen & any issues are resolved as fast as possible in consultation with all parties. All staff are very friendly & knowledgeable.

5 August 2022
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Reply from 20Cube Logistics - Brisbane

Hi Nichole,
“We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Rated 5 out of 5 stars

Rebecca was helpful and communicative…

Rebecca was helpful and communicative during the quoting process quickly outlining the delays and what caused them for getting the quote out on time.
Quote was received prior to tender close date and time

2 August 2022
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Reply from 20Cube Logistics - Brisbane

Thanks for the great feedback Michelle! We'll pass your comment along to Rebecca.

Rated 5 out of 5 stars

usually worked with Lucas & Vikas

usually worked with Lucas & Vikas, their action is quick and love to work with them!

22 July 2022
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Reply from 20Cube Logistics - Brisbane

Thanks for the great feedback and the 5-star review Janet. We'll pass the message along to the team!

Rated 5 out of 5 stars

I have had nothing except great…

I have had nothing except great experiences dealing with 20 cube. Quick detailed responses with any enquiry I've needed big or small.
They have made my life easier as an importer and I intend on doing business for many years to come.

19 July 2022
20Cube Logistics - Brisbane logo

Reply from 20Cube Logistics - Brisbane

Thanks for the glowing review Jason. We are delighted to hear that you are so happy with our service. We'll be sure to keep it up and pass this great feedback along to the team.

Rated 5 out of 5 stars

Always a pleasure to deal with

Always a pleasure to deal with and nothing is too much to ask. Always helpful in my requests.

18 July 2022
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Reply from 20Cube Logistics - Brisbane

Thank you so much for this 5-star review Sharon. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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