3rdphix customer service is fantastic!! The team responds promptly and are willing to assist and answer any and all questions! An incorrect item was delivered with my parcel and 10 minutes following m... See more
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See what reviewers are saying
This is amazing and awesome group they are every man respect client
Absolutely love this brand, the quality is amazing and so true to size. The designs of there collections so far are unreal. I am so honoured to be a supporter for Tahlia and Mitch and the 3rdPhix col... See more
Amazing quality and so comfortable!! Soooo warm even in Victoria’s cold weather! Will definitely be buying again for both myself and my partner. The customer service team has great communication a... See more
Company details
Written by the company
3RDPHIX COLLECTION
Contact info
4.3
Excellent
72 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible service
Terrible service, don’t respond to emails, have express shipping but doesn’t get shipped with express. Ordered this 2 and a half weeks ago still hasn’t arrived.
23 August 2022
Poor customer service
I have been waiting for a confirmation of my parcel being sent for a few days now and I have not gotten anything. The worst customer service I have ever come across.
17 August 2022
Ordered Sunday night and it’s now the…
Ordered Sunday night and it’s now the following Sunday and it still hasn’t been shipped, poor
14 August 2022
Love the clothes awesome quality
30 June 2022
Still haven’t received my order after…
Still haven’t received my order after two weeks. Even with express postage. Understand covid and what not but it hadn’t even been dispatched yet.
19 April 2022
Lovely feel
Good quality shorts. The elastic in the crop twisted after first wash. Hard to know what size to order with no returns.
3 April 2022
Literally what I got was unbelievable
Literally what I got was unbelievable, the shorts are sooo comfy and soft as well. The t-shirt i got was a bit too big but that’s my bad. Other then that love it 😍 Can’t wait to order now
3 April 2022
Quality of the clothing is amazing and…
Quality of the clothing is amazing and everything is so comfy but the packaging was quite poor- could have used a bigger parcel bag as it had come undone in delivery.
30 March 2022
Amazing quality and super fast…
Amazing quality and super fast delivery. Ready to place my second order!
26 March 2022
Definitely recommend
I loved my order so much. The quality is amazing and the set is super cute !!
23 March 2022
Just incredible
Just incredible, comfortable, gorgeous clothes. I love Mitch, everything he does and everything he's about. I will support this business until the end (even though I see no end) only up from here xx
27 February 2022
Great products and service
Had some shipping dramas but the customer service team at 3rdphix were amazing and so helpful. Once I received my order the quality, comfort and colours of the products was fantastic
16 December 2021
Postage takes a long time compared to…
Postage takes a long time compared to other brands.
10 December 2021
I own so much 3rd phix and 3rd phix…
I own so much 3rd phix and 3rd phix collection and I love it all! Such great quality for a reasonable price!!
9 December 2021
The quality of the product is amazing &…
The quality of the product is amazing & customer service is great! Highly recommend
9 September 2021
Dirty hoodie..... 🙁
Purchased a white crop hoodie and track pants and the track pants were great but the hoodie arrived really dirty and noticeably worn. I reached out to the customer service and they were nice but the outcome wasn’t the best and didn’t end that well, wasn’t the best first experience but can’t fault the track pants haha.
9 September 2021
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