ABC Leasing Hub Reviews 375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and clear communication, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting the team's efficiency, quick responses, and willingness to go above and beyond to find solutions. Reviewers also frequently commend the seamless user experience and the excellent delivery service, which is often described as prompt and well-communicated. Some people mentioned that the car was delivered a bit early, and they would have appreciated a brief demonstration of the vehicle's features upon arrival.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise staff members for... See more

Service

Clients share positive opinions on service, consistently praising the excellent and fantastic service from... See more

User experience

People report highly positive experiences with the user experience. Customers consistently describe the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions a... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Toby at ABC Leasing Hub Toby was clear, responsive, and easy to deal with. He secured a strong stock deal on the Sportage GT-Line HEV, answered all my queries... See more

Company replied

Rated 5 out of 5 stars

Went to have a look at a new Kia pv5. Went thought the finance options with Louis who was extremely helpful. There was no pressure from Louis or the team to proceed with the purchase. I ende... See more

Company replied

Rated 5 out of 5 stars

Mark was great - we went through options together and I chose the one I thought was best for me and even though that was not accepted by the finance company he went above and beyond to find anot... See more

Company replied


Company details

  1. Leasing service
  2. Kia dealer
  3. Suzuki dealer

Written by the company

From company car allowance purchases through to complete, large-scale fleet solutions, at ABC Leasing Hub we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

375 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Louis Parker has been amazing

Louis Parker has been amazing. He’s extremely attentive and makes the journey of selecting a new car really easy and straight forward. He has said everything he said he would and I wouldn’t hesitate in recommending Louis and his team to anybody who needs a new car! Thanks again!

29 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Julien. We're delighted to hear that Louis was amazing and attentive, making your experience easy and straight forward. Your recommendation means the world to us. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to assisting you in the future. Take care and enjoy your new car.

Rated 5 out of 5 stars

Smooth and simple

Louis Parker has been great, second time I’ve used him for my business lease. No hassle, straight to the point and very clear communication. Will be using again.

29 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Jonathan, we really appreciate your wonderful feedback. We're delighted to hear that this was the second time you have used us for your business leasing and Louis was helpful with very clear communication. Your kind words mean a lot to us, and we will certainly share this with our team as we strive for honesty and reliability in all we do. If you have any further questions, please give us a call. We're always happy to help!

Rated 5 out of 5 stars

Louis Amazing!

The contact from Louis always spot on and keeps you up to date every step of the way and is always a pleasure to deal with him

28 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you for your fantastic review, Chris. We are delighted that Louis kept you up to date every step of the way and was a pleasure to deal with. We strive for 100% satisfaction, and it is great to see you had such a positive experience at ABC Leasing Hub. Your feedback inspires our team to continue providing reliable and trustworthy service, and we look forward to supporting you again soon.

Rated 5 out of 5 stars

I had problems with delivery friday…

I had problems with delivery friday 24th april from the company due to deliver it. On phoning and talking to your lovely team it was all sorted for me. Cant recommend them and their hard work enough

24 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Iain, for your fantastic review. . We are thrilled to hear that you had a very good experience with us. Our friendly staff are dedicated to providing excellent customer service in a pressure-free environment. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance or have questions in the future, please don't hesitate to reach out. We look forward to supporting you throughout your ownership journey. Take care and have a great day.

Rated 4 out of 5 stars

Mark was very helpful

Mark was very helpful

22 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback Jon. We're delighted to hear that Mark was very helpful. We strive for 100% satisfaction, and it is great to see you had such a positive experience at ABC Leasing Hub. Your trust in our reliable service means the world to us, and we look forward to supporting you again in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great service from the start to the…

Great service from the start to the delivery.

28 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review Gary. We're delighted to hear that your experience was great and smooth from start to delivery. If you have any further questions, please give us a call. We're always happy to help! Your trust in our reliable service means a lot to us, and we look forward to seeing you soon.

Rated 5 out of 5 stars

Fantastic Experience

Absolutely fantastic service from start to finish. The whole process was made simple and seamless.

Mark in particular was brilliant. Nothing was an issue and updates were frequent and relevant.

Delivery service was excellent aswell. Chris couldn't have been more helpful and the tracking message was a nice touch. It meant I wasn't having to sit in all day waiting with no idea when the car might arrive.

Overall fantastic service from start to finish. Would highly recommend.

24 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, David, for your fantastic feedback. We're delighted to know that your experience with our friendly staff at Acorn Business Centre has been such a refreshing change. Our team is committed to providing excellent customer service in a pressure-free sales environment, ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we look forward to supporting you throughout your ownership journey. Many thanks for choosing us as your reliable dealership. Take care and have a great day.

Rated 5 out of 5 stars

New KIA Van.

New KIA Van.
Have just received a new van through ABC.Very straightforward process was made even easier by Toby Mason prompt service.Would recommend definitely.

16 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your fantastic feedback .We're delighted to hear that your experience was excellent from the moment you arrived. Our friendly staff, especially Toby are dedicated to providing reliable customer service and going above and beyond for your satisfaction. We pride ourselves on creating a pressure-free environment and ensuring strong aftercare throughout your ownership journey. If you need any further assistance, please feel free to reach out. We truly appreciate your trust in us. Take care and Happy driving. Have a great day.

Rated 5 out of 5 stars

Leased a new van with cheaper rates…

Leased a new van with cheaper rates than those offered by the manufacture's dealership! Combined with the detailed and speedy service of Toby Mason and Louis Parker, who helped me with all my questions and queries, I'm very happy to recommend this company to anyone seeking a new vehicle.

23 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you for your 5 star review, Simon. We are thrilled to know you enjoyed our friendly staff and the pressure-free sales environment. Our team is dedicated to providing excellent customer service and ensuring a smooth, transparent car-buying experience. We take pride in our strong commitment to aftercare and supporting you throughout your ownership journey. If you have any questions or need assistance, please feel free to reach out. Your satisfaction is our priority, and we strive to go above and beyond for our valued customers. We look forward to serving you again soon. Take care and enjoy your new vehicle. Have a wonderful day.

Rated 5 out of 5 stars

I chose ABC Leasing Hub because they gave me a great deal exactly to my needs

I chose ABC Leasing Hub because of Louis Parker. He was professional, straight talking, he replied promptly and when speaking with him on the phone professionally friendly. I had been seeking this van through four other national leasing companies all highstreet names, none came close in terms of the package to directly suit my requirements. I had heard good things about ABC from the Kia PV5 Facebook group, and Louis made the choice frankly easy. Not only that, but they have the van in stock at a local dealer! Keven. Dorking Surrey

22 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your wonderful feedback. We're thrilled to hear that Louis provided you with excellent service in a pressure-free environment. Our team is dedicated to ensuring a smooth and transparent car-buying experience, and it's great to know that you felt supported throughout the process. We pride ourselves on our knowledgeable and friendly staff, and your satisfaction is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle. Take care and have a wonderful day.

Rated 5 out of 5 stars

Great service and car from Toby

So pleased with my new car from Toby. The admin/processing side was quick and simple and the car was delivered earlier than expected. Would highly recommend.

13 March 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your fantastic feedback.We're delighted to hear that your experience was excellent from the moment you arrived. Our friendly staff, especially Toby are dedicated to providing reliable customer service and going above and beyond for your satisfaction. We pride ourselves on creating a pressure-free environment and ensuring strong aftercare throughout your ownership journey. If you need any further assistance, please feel free to reach out. We truly appreciate your trust in us. Take care and Happy driving. Have a great day.

Rated 2 out of 5 stars

Poor communication from the financing…

Poor communication from the financing team

Just received the wrong colour Van

Automated email comes out to leave a review

Nobody available to speak to until Monday

Poor

18 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello Oliver, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We will pass this onto the senior management for them to contact you so we can work towards a resolution. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Excellent and timely communication…

Excellent and timely communication throughout. Mark was more than happy to answer basic questions from someone new to the process.

31 March 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Simon, for your wonderful feedback. We're delighted to hear that Mark provided excellent and timely communication. Our friendly staff is always here to help, ensuring a smooth and pressure-free experience for everyone. Your satisfaction is our priority, and we appreciate your trust in us. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great service from mark would…

Great service from mark would definitely recommend

9 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Mr Sherratt, for your kind words! We're thrilled to hear that you had a great experience with Mark. Our team are dedicated to providing excellent customer service in a pressure-free environment, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we look forward to supporting you throughout your leasing journey. If you need anything else, please don't hesitate to reach out. We truly value your trust and satisfaction!

Rated 5 out of 5 stars

Thanks Mark

Marks professionalism, patience, and knowledge made the entire process smooth and enjoyable. Nothing was ever too much and he always took the time to answer any questions I had, making the whole process seem less.
I’m very happy with my new car and grateful for the excellent service Mark provided. I’ll be sure to recommend him to others.

8 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Billie-jo, for your fantastic feedback! We're delighted to hear that Mark's professionalism and extensive knowledge contributed to a smooth and enjoyable car-leasing experience. Our friendly staff are dedicated to providing excellent customer service in a pressure-free environment, and it's wonderful to know we met your expectations. We truly appreciate your trust in us and your willingness to recommend Mark to others. Enjoy your new car, and remember, we are here to support you with quality aftercare throughout your journey!

Rated 5 out of 5 stars

Excellent service by mark in the…

Excellent service by mark in the business leasing team, car received within 3 weeks

8 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your fantastic feedback! We're delighted to hear that Mark from our business leasing team provided you with excellent service and that you received your car so quickly. Our friendly staff are committed to ensuring a smooth and transparent experience for all our customers, and your satisfaction is our top priority. We truly appreciate your trust in us as a reliable dealership. If you need any further assistance or support, please don't hesitate to reach out. Enjoy your new vehicle and know that we're here for you!

Rated 5 out of 5 stars

Great service

Great service

4 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Arif, for your fantastic feedback. We're delighted to know that our friendly staff provided you with excellent service in a pressure-free environment. Your satisfaction is our priority, and we are committed to delivering quality customer service and reliable aftercare throughout your ownership journey. We truly appreciate your trust and are here to support you every step of the way. If you need any further assistance, please feel free to reach out. We look forward to serving you again in the future. Take care and have a great day.

Rated 5 out of 5 stars

Very happy with service from start to…

Very happy with service from start to finish

3 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Caine, for your fantastic feedback. We're delighted to know that you enjoyed our service from start to finish. Our friendly staff is committed to providing a pressure-free sales environment, ensuring you feel valued and supported throughout your journey with us. Your satisfaction is our priority, and we appreciate your trust in our reliable dealership. Should you need any assistance in the future, please feel free to reach out. We're always here to help with our strong commitment to aftercare and quality customer service. Take care and have a great day.

Rated 5 out of 5 stars

I've got new Kia Sportage recently and…

I've got new Kia Sportage recently and specially arranged to get delivered earlier before Easter holidays.
The response to enquiries were quick and focusing on what I expected.
Thank you for best effort.

2 April 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Ko, thank you for your fantastic review. We are delighted to hear that your new Kia Sportage was delivered ahead of the Easter holidays and that our friendly staff provided you with quick and helpful responses. Our team is committed to creating a pressure-free car-buying experience, and it’s wonderful to know we met your expectations. We truly value your trust in us and are here to support you throughout your ownership journey with our reliable aftercare. If you have any further questions or need assistance, please don’t hesitate to reach out.Take care and enjoy your new car. Happy driving. Have a wonderful day.

Rated 5 out of 5 stars

Mark was great

Mark was great - we went through options together and I chose the one I thought was best for me and even though that was not accepted by the finance company he went above and beyond to find another solution.

Others would have just said that it was not accepted and left it there but mark got straight on the case of trying to find other options and we found one that suited me & my business.

Thank you mark for persevering with me and thank you for getting this over the line. I’ll be recommending ABC & Mark and look forward to my new van arriving.

27 March 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Scott. We're delighted to hear that Mark provided you with such reliable support and went above and beyond to find a solution that truly suited you and your business. We strive for 100% satisfaction, and it is great to see you had such a positive experience at ABC Leasing Hub. Your trust in us means a lot, and we can't wait to see you with your new van soon.

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