Add People Ltd Reviews 

2,690
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing clear guidance, making website design and digital marketing projects exceptionally smooth and easy to manage. Consumers note that the support team is extremely attentive, highly responsive, and genuinely dedicated to improving online brand presence and boosting overall sales figures. Some people were dissatisfied with the overall results, mentioning that certain campaigns performed poorly and felt like a significant waste of money. Reviewers also noted that communication could sometimes be lacking or that persistent sales calls felt overly pushy and unwanted.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated account managers who provide clear... See more

Service

Reviewers mention positive feedback about service, with many customers praising the clear communication,... See more

Marketing

Users describe positive interactions with marketing, frequently highlighting seamless processes and dedicated... See more

Customer service

Consumers find customer service to be positive, frequently highlighting dedicated account managers who are... See more

Website

Clients share positive opinions on website, highlighting how the dedicated team efficiently builds and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with AddPeople has been a good experience so far. Augie's communication and monthly check-ins make managing our Google Ads transparent so we know where we stand. We're starting an SEO plan, an... See more

Company replied

Rated 5 out of 5 stars

Add People are always very helpful and ready to listen. They are obviously looking to better our google ad performance and we are always tweaking things to ensure that happens.

Company replied

Rated 5 out of 5 stars

At the initial stages of getting my new website from Add People up and running and they have been amazing all the way along. I haven't been passed around to lots of people but spoke to two people who... See more

Company replied

Rated 5 out of 5 stars

AddPeople are our kind of digital marketing experts: human, approachable and always able to help, with great insights into how things work now. My team and I did a huge amount of research into which d... See more

Company replied


Company details

  1. Online marketing agency
  2. also in
  3. Marketing agency

Written by the company

At Add People, we know that for most business owners, finding time to master digital marketing is challenging. That's why we offer effective, affordable, and straightforward marketing solutions that are built with your growth in mind. Whether you're an SME, a startup, or an agency, our team works with you to design strategies that make online success achievable and sustainable.

Add People – Grow Your Business with Experts in Digital Marketing

Written by the company

4000+ Global Clients & 22 Years of Experience
We’re Add People, a team of approachable digital marketing experts specialising in affordable, high-impact campaigns that drive growth for small to medium-sized businesses. Established in 2002, we’ve grown into a dedicated team of 250 professionals helping thousands of clients worldwide succeed online.
Our Products & Services
Pay-Per-Click (PPC) - With PPC we cover a wide range of ad types and services to suit you. This could include anything from an ad retargeting a buyer at the top of their Google search results, to a pop-up on a YouTube video. If your target audience is there, you should be too!
SEO - Feel like your website should be bringing you more customers? Our SEO (Search Engine Optimisation) service is all about getting you seen on Google by audiences that actually convert, which, for small businesses, is essential. We'll get you to the top of results for the searches your audience is making every day.
Local SEO - Appear in local search results and attract nearby customers with a local SEO strategy delivered by our digital marketing experts. By optimising your Google Business Profile and localising content on your website, we'll make it easier for local customers to find your business in online searches.
Ecommerce - Ecommerce PPC management that puts your products in front of your ideal customers & drives sales! We’ll provide you with a dedicated account manager who'll learn everything about your business, to setup & manage a finely-tuned Google Shopping Ads campaign that's built to achieve your goals.
Social Media - Social media management that builds revenue by building your brand. We'll help you attract new customers where millions of people spend their spare time. We design social media campaigns (from Meta, to Pinterest) for SMEs that deliver conversions, not just likes - regardless of your industry.
Your Feedback Powers Us
We’re always keen to improve, and your honest feedback helps us do just that. If we’re helping you grow, let us know—and if there’s more we can do, we’re listening!

A Team of Experts!

Our staff are fully qualified to run your online campaigns.

Our clients have experts on hand to ensure they're receiving the best service possible.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(2,690)

285 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve had the pleasure of working with…

We’ve had the pleasure of working with Nathan Jones, who looks after our SEO account at Renova Hair, and I couldn’t recommend him highly enough.

Nathan is personable, friendly, attentive and genuinely invested in helping our business succeed. His knowledge, advice and ongoing support have played a valuable role in helping us grow as a business, while consistently working towards achieving the best possible results.

Since opening Renova Hair, we’ve collaborated with several different companies, all of whom have brought something positive to the table. However, Nathan really does stand out from the rest. He’s incredibly easy to work with, always approachable and takes the time to understand our business and its goals.

It’s reassuring to know that our SEO is in such good hands. If you’re looking for someone who combines expertise with a personal approach and a genuine commitment to your success, I would highly recommend Nathan.

Thank you, Nathan, for all your hard work and continued support!

9 October 2026
Unprompted review
Rated 1 out of 5 stars

mr sadek hussin

Title: Extremely Disappointing Experience – Poor Communication and No Results

I have had a very disappointing experience with Add People Ltd, and I would not recommend their services to other business owners.

Around 3–4 years ago, I had an agreement with them for SEO and digital marketing. I paid money every month but unfortunately did not see the results I expected, so I eventually stopped using their services earlier this year.

Recently, some of my wholesalers recommended Add People again, so I decided to give them another opportunity. I signed up for an SEO and marketing package costing £650, after being told that work would be carried out within 15 days.

Unfortunately, my experience has been extremely disappointing once again. Communication has been very poor, I have received no meaningful updates, and I have not been shown satisfactory evidence of the work promised.

As a business owner, I depend on marketing companies to communicate clearly, provide updates and deliver the services agreed. Instead, I feel my business has been left in the dark.

I am now having to pursue a payment dispute through my bank to recover my money. This is something I never wanted to do, but I feel I have been left with little choice.

I have lost confidence in Add People Ltd. Based on my personal experience, I would not use their services again or recommend them to other businesses.

I hope the company takes this feedback seriously and improves its communication, transparency and customer service.

16 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Sadek,

We're sorry to hear you've been left feeling disappointed with your experience.

I understand a member of our Ecommerce team has been speaking with you today to discuss your concerns and agree on the next steps to move things forward.

We appreciate you taking the time to speak with us and hope we can work towards a positive resolution.

Kind regards,
York

Rated 5 out of 5 stars

Great SEO support from Yasmeen and the…

Great SEO support from Yasmeen and the team

Yasmeen and her team have put a lot of work into supporting the SEO and online visibility of my business, Ladybug Lashes, and I really appreciate their efforts.

From reviewing our website and identifying opportunities to improve, to creating content and securing PR coverage, their work has given us plenty to build on. It’s lovely to see the business featured in publications and our educational content beginning to gain visibility.

As a small business owner, I’m juggling a lot, so I particularly value how clearly Yasmeen explains the results and next steps. Her recommendations are practical and focused on the areas that could make the most difference, rather than leaving me overwhelmed by a long list of technical issues.

She also recognises the work we’re doing ourselves and helps us understand how it fits into the wider SEO strategy. That makes the whole process feel collaborative.

Thank you to Yasmeen and everyone involved behind the scenes for your hard work and continued support. I’m looking forward to building on the progress together.

6 October 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Louise,

Thank you so much for taking the time to share this. It’s great to hear how much you’ve valued Yasmeen’s clear, practical approach and the support from the wider team.

We’re really pleased to hear the work is helping build Ladybug Lashes’ visibility and that the process feels collaborative rather than overwhelming. I’ll make sure Yasmeen and the team see your lovely feedback.

All the best,
York
Add People

Rated 5 out of 5 stars

Gabrielle is a superstar

Gabrielle Short has been absolutely fantastic as my Digital Marketing Account Manager. She’s incredibly knowledgeable, helpful and always available when I need advice or support with my Google Ads marketing.

What really stands out is her energy, she’s always positive, smiling and full of life, which makes working with her an absolute pleasure. She genuinely cares and is always willing to help.

I would thoroughly recommend Gabrielle to anyone looking for a knowledgeable, reliable and enthusiastic digital marketing expert!!

2 October 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Rish,

Thank you for such a lovely review! It’s great to hear that Gabrielle’s advice and support have made such a difference to your experience with Google Ads. She brings so much enthusiasm to her work, and it’s lovely to know you’ve felt that too. We really appreciate your recommendation.

All the best,
York
Add People

Rated 5 out of 5 stars

Add People are always very helpful and…

Add People are always very helpful and ready to listen. They are obviously looking to better our google ad performance and we are always tweaking things to ensure that happens.

28 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Nichola,

Thank you for the lovely feedback. It’s great to hear you’ve found the team helpful and easy to work with.

We’re really pleased that the ongoing tweaks and conversations are helping keep the focus on improving your Google Ads performance.

All the best,
York
Add People

Rated 5 out of 5 stars

We have been working with Add People…

We have been working with Add People for around 3 months now, my main point of contact has been Ashleigh and I am very pleased and impressed with the work that has been carried out so far. Everything they do is explained prior to carrying out the work, which is then carried within the time frames they say. I have a monthly online progress meeting with Ashleigh who presents everything clearly and precisely. Ashleigh is also good at breaking down industry jargon so that I have at least a basic understanding of what they are doing and the reasons behind doing so.

30 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Paul,

Thank you for taking the time to leave such a detailed review. It’s great to hear how pleased you’ve been with the support from Ashleigh and the wider team so far.

Clear communication is really important to us, so it’s especially good to hear that Ashleigh has made the process easy to understand and kept everything on track.

All the best,
York
Add People

Rated 5 out of 5 stars

Add People

Gabrielle always makes sure that everything is sorted and we get the best return from our Google Ads

1 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Thanks so much for the lovely review, Gordon.

It’s great to hear that Gabrielle is making sure everything is running smoothly and helping you get the best return from your Google Ads.

I’ll make sure your feedback is passed on to her!

All the best,
York
Add People

Rated 2 out of 5 stars

Very aggressive cold calling approach

Not happy with the cold calling approach for Google Adwords from a lady called Sima/Siyma. Taking a chance and coming up with lies about our ads / accounts to try and win business. I was very polite but sales person wouldn't listen when I tried to explain our situation and how we weren't in the market for an agency. Spoke over me, not happy with the very aggressive approach to a very cold call.

22 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Annabel,

Thank you for taking the time to share your feedback.

I’ve passed your comments on to the relevant team leaders so the interaction can be reviewed internally.

Kind regards,
Add People

Rated 5 out of 5 stars

Myles has been great from start to…

Myles has been great from start to finish. Literally just emailed him with a issue from google and the website he sorted it within 30 minutes.
Amazing service the experience getting the website made and live is effortless thanks to myles and the team

17 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Thanks so much for the great review, Adam!

We're really happy to hear that Myles was able to get everything sorted for you. We pride ourselves on our service and expertise, and Myles really leads by example.

I’ll make sure Myles and the team see your kind words.

All the best,
York
Add People

Rated 1 out of 5 stars

Sales monkey cold called me with no…

Sales monkey cold called me with no permission, got my name wrong and then hung up on me. Quality agency clearly.

17 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Angus,

Thanks for the feedback. We're always looking to improve, so we'll review the call and take the appropriate action.

Kind regards,
Add People

Rated 5 out of 5 stars

Hannah, Rahman and Co

Have been working with Addpeople for over 4 years on Google Shopping and 18 months on SEO.

After having several account managers for Google Shopping, Hannah has by far been the best. Our monthly calls are always detailed and thorough, where she goes through the campaigns and changes made during the month and provides helpful advice/suggestions.

Rahman and his team have done an excellent job with managing our SEO. Initially focused on creating content and building credible backlinks, he then began on ways in which we could improve the site. Over the course of the first year of our partnership, improvements in organic were slow. But this year things have taken off, organic traffic has shot up over the last few months (the highest it has even been) and organic ranks are increasing. As a result organic sessions and conversions are now showing a rise. Looking back the first year was basically setting the foundation to allow for this amazing growth.

Also a big thank you to Rhiannon for creating content, Jack for link building and Declan for the UX work.

11 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Thank you so much for taking the time to leave such a lovely review and for your continued trust over the past four years!

Thank you for sharing your experience with our team. It really sounds like a true partnership, which is exactly what we want to build with our clients.

I’ll make sure Hannah, Rahman, Rhiannon, Jack, Declan and the wider team all see your feedback.

All the best,
York
Add People

Rated 5 out of 5 stars

YOU CAN TRUST ADD PEOPLE

Professional hackers have done their best to come between me and Add People but thanks to the perseverance and patience primarily of Nicole Baker-Tunney we got our promotion up and running. I highly recommend Add People as being an organisation you can trust to pull out that extra effort when promotion plans go wrong. Thanks also to Michael Gavin and Cassie Owen for your advice and pleasant demeanour. It matters. Bottom line, you can trust Add People to do what it says on the tin.

1 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Norman,

Thank you so much for your lovely review and recommendation.

It’s great to hear that Nicole’s perseverance and patience helped get everything back on track, and I’ll make sure Michael and Cassie see your kind words too. We really appreciate the trust you’ve placed in Add People and you taking the time to share your experience.

All the best,
York
Add People

Rated 5 out of 5 stars

The Add People team help you improve your business

The Add People team have been clear on the services they offer and been supportive in their engagement with me to improve how well my website works for me. The outcomes from improved SEO has meant, I even had an enquiries off the back of a 'ChatGPT searches!! 😁
The SayHello service helps me keep track and stay engaged with current and prospective clients, releasing time for to focus on landing Gigs. The number of leads I'm receiving via the website increased but more importantly the relevance and quality has significantly improved.

2 September 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi George,

Thank you so much for your lovely review.

It’s great to hear that the improvements to your SEO are bringing in more relevant enquiries and even better to hear you’re seeing visibility through ChatGPT searches too.

We’re also really pleased that SayHello is helping you free up more of your time.

All the best,
York
Add People

Rated 1 out of 5 stars

Very disappointing experience

I work for a company that used Add People to manage our Google advertising. I wasn’t the person responsible for hiring them or managing the account directly, but as an employee I saw the effect their work had on the business.

From the warehouse side, it became very noticeable when the number of orders coming through dropped. What should have been an investment to help the company grow instead became a very difficult period for us.

A considerable amount of money was being spent on both the service and advertising, while the results became extremely poor. At the same time, people within the company had to spend many hours investigating problems, checking what had been changed and eventually trying to correct issues themselves.

It wasn’t only the financial loss that was frustrating. It created unnecessary pressure across the business and took people’s time away from their normal jobs.

What disappointed me most was seeing how long the situation continued before things started being corrected internally.

I can only speak from what I experienced as an employee, but it was certainly not a positive period for our company and I would not recommend Add People based on what I saw.

20 May 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Paula,

Thank you for providing the additional information we requested.

We can now confirm that your review relates to Oneplace2save and a Google Ads account which has previously been the subject of reviews by other individuals connected with the same business.

As you acknowledge in your review, you were not responsible for appointing Add People or managing the account directly.

We do not agree with the characterisation of our work or the conclusions presented in your review. The underlying account and concerns raised by the business have already been reviewed through the appropriate channels and we will not discuss confidential account information publicly.

Given that multiple reviews have now been submitted by individuals associated with the same business concerning the same underlying service experience, we have referred the matter to Trustpilot for review under their platform guidelines.

Kind regards,
Add People

Rated 5 out of 5 stars

The service is excellent and a great…

The service is excellent and a great experience in working with the team and learnt a lot in the journey. I had great success in building contents, strategy and brilliant results.

28 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Ajmal,

Thank you so much for your lovely review.

It’s great to hear you’ve had such a positive experience with the team and that the work around content and strategy has delivered strong results. We really appreciate you taking the time to share your feedback.

All the best,
York
Add People

Rated 5 out of 5 stars

Kathryn is outstanding at what she does.

Ive been one of AdPeoples clients for a number of months now and its been an excellent experiance.

Kathryn my account manager is outstanding. She is like a breath of fresh air to deal with. Ask for something to be done and its done.

Never have to wait days for a reply eits either instant or within a couple hours.

Keep up the amazing work.

27 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Gareth,

Thank you so much for your lovely review.

It’s great to hear you’ve had such a positive experience with Kathryn and that she’s been so responsive and reliable throughout. I’ll make sure your kind words are passed on to her.

All the best,
York
Add People

Rated 5 out of 5 stars

We have worked with Toby Coxon / Add…

We have worked with Toby Coxon / Add people for the past year, attention to detail and correspondence are always top class. We have no complaints at all and would happily recommend their services to anyone.

27 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Alan,

Thank you so much for your lovely review.

It’s great to hear that Toby’s attention to detail and communication have been consistently strong over the past year. We really appreciate your recommendation and your continued support.

All the best,
York
Add People

Rated 5 out of 5 stars

Excellent

Excellent, thoughtful and supportive, Toby has been a real help with SEO and growing my website.

26 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Dan,

Thank you so much for your lovely review.

It’s great to hear that Toby has been such a support and has helped with your SEO and website growth. We really appreciate you taking the time to share your feedback.

All the best,
York
Add People

Rated 5 out of 5 stars

I could not do it alone!

Running a successful marketing campaign using Google and other tools is a full time job.

I am very happy to hand that responsibility to Maeve of Add People. I really appreciate having one brilliant point of contact who understands my business and is keen as me for it to be successful.

I focus on sourcing and selling my antique and vintage brooches and Add People focuses on directing my customers to AudrasBrooches.com and my in person events.

1 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi Audra,

Thank you so much for your lovely review.

It’s great to hear that Maeve has become such a trusted point of contact and that having her support gives you more time to focus on your business. We really appreciate you taking the time to share your experience.

All the best,
York
Add People

Rated 5 out of 5 stars

Fantastic Customer Service

I have been with Ad People for over 18 months and have been very pleased with their services. They are always very prompt to reply and helpful with queries or suggestions. Of particular mention is Regan in the Client Relations Team who I felt went above and beyond for me recently due to a change in my circumstances. He couldn’t have been kinder or more willing to help and support- Regan, thank you so much. I’d highly recommend using Ad People for marketing as they make the process so seamless.

24 August 2026
Unprompted review
Add People Ltd logo

Reply from Add People Ltd

Hi there,

Thank you so much for your lovely review and for being with us for the past 18 months.

It’s great to hear that the team has been so responsive and helpful, and especially that Regan was able to support you when your circumstances changed. I’ll make sure your kind words are passed on to him.

All the best,
York
Add People

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