Afternic Reviews 413

I had a two part question and they were answered quickly and satisfactorily.

The customer support are always ready to help

Asked them about Tax ID required, and they explain it well

I dealt with Elizaveta and she was fantastic! I am not a seasoned vet when it comes to selling domains and she taught me more during a brief conversation than I have learned over the last number of months. If you have to call for support, make sure you ask for Elizaveta. As far as GoDaddy and Afternic are concerned, I can't comment one way or the other because I have not got to a negotiation or closing stage. I will say their 4/23 GoDaddy price needs to be updated to 2026 and, with time, hopefully their AI tool won't have so many huge swings. That goes for all AI valuation tools, however, they give someone like me a starting point.

Afternic is a scam. I've been a customer of Godaddy for almost 10 years and have purchased many domains through Godaddy. I listed one for sale 3 years ago that was valued at $3000. This was through the Godaddy marketplace in 2023 and it was without an agent's assistance, as it was a direct sale listing (meaning the potential buyer can negotiate the sale directly with me, the seller). I want to reiterate that I had never heard of Afternic until a week ago when I was notified over the weekend by a strange email that my domain had sold for $3000 and was in the process of being transferred. The next day I got another email confirming that the transfer had completed. When I looked into the sale details, it stated a 30% commission, so instead of getting paid $3000, I was to only get paid 2100? I immediately thought that this was a scam or phishing email and made numerous calls to Godaddy support. Finally after days of trying to reach somebody I was able to speak to a supervisor who told me that at the time when I listed the domain (2023) Afternic wasn't being used as a third party affiliate for domain sales. That transition occurred fully about a year ago. So suddenly without any notice, my domain sale went from a direct sale/no commission to all-of-a-sudden having a 30% commission fee and magically selling. There were no emails notifications nor anything in writing from Godaddy nor Afternic. So not only did they take almost a $1000 commission without my approval, my domain sold well under the Godaddy valued amount. This is criminal. On top of that, it took me five days to finally get in touch with someone from Afternic as Godaddy management kept giving me wrong mails and wrong phone numbers to reach Afternic. Even Afternic's own web page gives incorrect contact information. The manager that called me back admitted that likely the selling policies for domains had changed in the last year but that it is my responsibility to continue looking at the agreement and contract for changes. That is another legal fallacy. If terms and conditions are changed in a contractual agreement, it's up to the the main party, in this case Godaddy, to inform me of such and they never did. I will be filing a claim in small claims court and I'm also going to be notifying the Better Business Bureau. I will also be leaving this review under Godaddy, as they're the parent company and know exactly what they're doing in this scenario. Also, it's been 10 days (7 business days) so where's the payment? Afternic received the funds from the buyer almost immediately. Why am I waiting weeks for the funds? When I call I'm told I have to wait 24-72 hours just to speak to a supervisor (call back) and there's nothing that the agent can do to help. This does NOT feel legit.

I had an excellent conversation with the Afternic agent! They were friendly, knowledgeable, and provided clear, step-by-step guidelines along with thorough explanations that made everything easy to understand. This was a top-notch experience—thank you!

Paid, not delivered, refund withheld for yearsI paid Afternic/GoDaddy $1,500 for a domain transaction.
The domain was never delivered.

After that, my money was withheld for years despite repeated written follow-ups and repeated assurances that the refund was being processed. I provided all requested documentation, including tax documentation, and still did not receive verifiable payment execution proof (no initiation confirmation, no reference/trace number) even after a final deadline.

This was a non-delivery transaction followed by prolonged refund failure.
I’m sharing this so others understand the risk and keep complete records of every communication.

If Afternic resolves this fully with confirmed payment, I will update this review.

Fantastic and great

WOW! I've been reviewing companies for selling domains and for a company to have 49% BAD reviews with under 400 reviewers sure sent up a red flag. Seeing as GoDaddy owns the company, I don't see how I could trust either at this point.

Scam website and Suspended my account after i sell domain, until now i dont know where is my domain. and they not explain what happen to my account just say suspended. and take my domain. i buy domain from there and i try sell it again,. after someone pay it already, they suspended my account. Be carefull!!

I couldn’t bulk‑upload my 300+ domains, so I reached out to Afternic support.

They got back to me in just a few hours and fixed the issue right away.

Great team, great service. :-)
Highly recommended!

Afternic is good enough for basic use. The only reason I use it is because it syndicates domains to GoDaddy, which helps with exposure. Other than that, I wouldn’t rely on it. The user interface is very poor, the system has many glitches, and the overall experience feels outdated. The payout process is also a major downside—it only supports wire transfers with high fees, which is very old-school, especially when most platforms now offer instant payouts to USDT wallets or modern alternatives. I give it 3 stars at most in its current state. They really need to improve the platform before they end up like Nokia compared to Apple 15 years ago.

very helpfull

Horrible payout experience. Extremely high fees. Site is buggy as hell. Buttons in mails land on error pages. Even in 2025, the login flow is completely broken 😂 Never seen such a big company with such bad IT, holy sh*t. You have to really try to make a platform this bad. I wonder how they do it

I sold a domain on December 15, 2025, and completed all the domain transfer procedures. I also ensured that all my financial information was complete. However, as of today, January 3, 2026, I haven't received my payment. Imagine, more than 15 days! Even the current owner of the domain who bought it from me has started using it. Every time I contact the terrible support team, they just tell me to wait because it's a routine procedure, without telling me the reason for the delay. Is it a problem with my bank account or something else?

This was my first experience selling on this platform, and it's the worst selling experience of my life.

I searched up what colors do cats only see and I got a domain name owned or some shit? Like I asked a question you retard

Support really reactive and helpfull

Vera was superb and exceptional customer service I have never been able to find so much guidance in depth over the phone and email summary of my tasks. In 5 years I’ve never been able to figure out my issues with technical issues. She is an exceptional value to her company.