Agora Models Reviews 3,128

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the precision of the laser-cut parts and the impressive attention to detail in the models. Many people highlight the excellent customer service, describing the team as friendly, responsive, and quick to resolve any issues, even offering free replacements for broken or faulty parts. The overall service is frequently commended for its professionalism and efficiency, making the building experience enjoyable and straightforward for many. However, some customers also noted inconsistencies with delivery services, including delays, missing items, and a lack of shipping notifications. A few other people also felt that certain models, like the Ferrari 250 GTO, had material defects leading to cracking, and that customer service was unhelpful in resolving these specific issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the fantastic... See more

Quality

Customers had positive experiences with quality, frequently praising the fantastic quality, craftsmanship,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more

Company replied

Rated 5 out of 5 stars

I’ve built 3 Agora Models so far. The attention to detail and the engineering involved in creating them is impressive. I’ve found the customer support team to be friendly and responsive in a timely ma... See more

Company replied

Rated 5 out of 5 stars

Payments and ordering are easy. The delivery of my first 4 packs was fast. The quality of these parts is fantastic. I also love the fact that Agora will guarantee that you will be able to finish your... See more

Company replied

Rated 5 out of 5 stars

Hello everyone, I've been building these 1/8 scale models for a 8 years now and Agora Models has been consistently at the Top of my Build List. From Quality of materials, fitment of parts, tiny... See more

Company replied


Company details

  1. #32 of 46 best companies in Model shop

Written by the company

Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Agora Promise

Customer Service with care

Customer Service with care
We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Review

I absolutely love agora models, I finish one of there models a awhile back and it was a blast. Decided to come back and tackle two more of there models since they make it easy and straight forward and any issues there customer service team is on it and can have it resolved in no time

17 February 2026
Agora Models logo

Reply from Agora Models

Thank you very much for your most kind review, Alexander. We are so grateful.
Agora Models Team

Rated 5 out of 5 stars

I HAVE BUILT 4 AGORA MODELS AND THE EXPERIENCE IS FANTARTIC…

I HAVE BUILT 4 AGORA MODELS AND THE QUALITY OF THESE MODELS IS EXCEPTIONAL. THE SUPPORT TEAM IS, AS ALWAYS, VERY RESPONSIVE IF YOU NEEDED A REPLACEMENT PART. I WOULD LOVE TO SEE A 1957 CHEVY IN YOUR LINEUP.

10 February 2026
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Reply from Agora Models

Thank you very much for your kind review! We really appreciate the feedback.
Agora Models Team

Rated 5 out of 5 stars

Recommended to all who like model building.

Swift delivery. Great instructions. Superb kit. All fits so nicely. Just starting (stage 25 done on Corvette). Enjoying the build every second. Recommend to all who like model building. Next level!

9 February 2026
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Reply from Agora Models

Thank you very much for your kind review, Tom. We are really grateful.
Agora Models Team

Rated 4 out of 5 stars

I just received pack 1-12 and the parts…

I just received pack 1-12 and the parts instructions that show what part # you use to make all the hull ribs posted in red are not on my instruction sheet, makes it a little hard to identify what goes where. I would appreciate sheets that show the # of the part in red

8 February 2026
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Reply from Agora Models

Hi Charles,
We have contacted you today to ensure you know how to access the instructions via our website.
Thank you

Rated 5 out of 5 stars

Agora is the premier manufacturer

Agora is the premier manufacturer! Their products are fantastic, the documentation outstanding and I can't say enough about how absolutely fantastic their support is!

10 February 2026
Unprompted review
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Reply from Agora Models

Thank you very much for your kind review, Dana. We are really grateful for the feedback.
Agora Models Team

Rated 5 out of 5 stars

Excellent Quality and perfect…

Excellent Quality and perfect instruccions. Details every point .

29 January 2026
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Reply from Agora Models

Thank you very much for your kind review, Betun. We really appreciate the feedback.
Agora Models Team

Rated 5 out of 5 stars

Just getting started

Just received first pack. I’m hoping that pack 2 will start a structured build. Otherwise I’ll have bits all over the place!

27 January 2026
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Reply from Agora Models

Thanks for the feedback, John. We are sure you are going to enjoy the assembly sequence.
Agora Models Team

Rated 5 out of 5 stars

Great product

Great product , user friendly website and quick delivery .

27 January 2026
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Reply from Agora Models

Thank you very much for your kind review, Stephen. We are truly grateful to receive it.
Agora Models Team

Rated 5 out of 5 stars

Questions answered

I had several questions during the order process and delivery. All my questions were answered in a timely manner and to my satisfaction.

26 January 2026
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Reply from Agora Models

Thank you very much for your feedback, Al. We really appreciate it.
Agora Models Team

Rated 1 out of 5 stars

have not got my park one at this time

have not got my pack one at this time got a email asking if i want the pack sent through a different warehouse and still have not arrived and getting the run around wont trust them again don't trust them they lie I will be telling everyone

20 January 2026
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Reply from Agora Models

Hi Mark,
We are writing to you today with the details of your pre-order. Please reply to us when you can.
Thank you

Rated 5 out of 5 stars

I ordered the full kit of the Titanic…

I ordered the full kit of the Titanic and recieved all 4 boxes within 7 days. As I went through the packs I noticed I was missing the gift metal plate. I contacted Agora and let them know it was missing and within 5 days it showed up in my mail box.

9 January 2026
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Reply from Agora Models

Thank you very much for your kind review and feedback, Chris. We really hope you enjoy your build.
Agora Models Team

Rated 5 out of 5 stars

FANTASTIC service!!!

FANTASTIC service, fast shipping, and no headaches!

18 January 2026
Agora Models logo

Reply from Agora Models

Thank you very much for your kind review, Ian. We are very grateful to receive your feedback.
Agora Models Team

Rated 5 out of 5 stars

Agora Models's staff made my experience…

Agora Models's staff made my experience excellent. I am very happy with your service.. T 800 terminator is my 3rd model from you and I never had problems.
Thanks and regards
Eugenio Gatt

18 January 2026
Agora Models logo

Reply from Agora Models

Thank you so much for your kind review, Eugenio. We really appreciate it and we are very happy to receive your feedback.
Agora Models Team

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