I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more
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Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.
Customer Service with care

United Kingdom
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I absolutely love agora models, I finish one of there models a awhile back and it was a blast. Decided to come back and tackle two more of there models since they make it easy and straight forward and any issues there customer service team is on it and can have it resolved in no time

Reply from Agora Models
I HAVE BUILT 4 AGORA MODELS AND THE QUALITY OF THESE MODELS IS EXCEPTIONAL. THE SUPPORT TEAM IS, AS ALWAYS, VERY RESPONSIVE IF YOU NEEDED A REPLACEMENT PART. I WOULD LOVE TO SEE A 1957 CHEVY IN YOUR LINEUP.

Reply from Agora Models

Reply from Agora Models

Reply from Agora Models
Swift delivery. Great instructions. Superb kit. All fits so nicely. Just starting (stage 25 done on Corvette). Enjoying the build every second. Recommend to all who like model building. Next level!

Reply from Agora Models
I just received pack 1-12 and the parts instructions that show what part # you use to make all the hull ribs posted in red are not on my instruction sheet, makes it a little hard to identify what goes where. I would appreciate sheets that show the # of the part in red

Reply from Agora Models

Reply from Agora Models
Agora is the premier manufacturer! Their products are fantastic, the documentation outstanding and I can't say enough about how absolutely fantastic their support is!

Reply from Agora Models
Excellent Quality and perfect instruccions. Details every point .

Reply from Agora Models
Just received first pack. I’m hoping that pack 2 will start a structured build. Otherwise I’ll have bits all over the place!

Reply from Agora Models

Reply from Agora Models
I had several questions during the order process and delivery. All my questions were answered in a timely manner and to my satisfaction.

Reply from Agora Models
Screws are not strong enough quite easy to shear the heads off probably due to that they are a shade too long and stop too late to fix the the item.

Reply from Agora Models
have not got my pack one at this time got a email asking if i want the pack sent through a different warehouse and still have not arrived and getting the run around wont trust them again don't trust them they lie I will be telling everyone

Reply from Agora Models
I ordered the full kit of the Titanic and recieved all 4 boxes within 7 days. As I went through the packs I noticed I was missing the gift metal plate. I contacted Agora and let them know it was missing and within 5 days it showed up in my mail box.

Reply from Agora Models

Reply from Agora Models
Agora Models's staff made my experience excellent. I am very happy with your service.. T 800 terminator is my 3rd model from you and I never had problems.
Thanks and regards
Eugenio Gatt

Reply from Agora Models
The box was received in great condition and was exactly as described, no missing parts!

Reply from Agora Models
I ordered the jeep on December 4th

Reply from Agora Models
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