airbtics.com Reviews 114

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user-friendly interface and intuitive design, making it easy to navigate and understand the data provided. Many highlight the product's effectiveness in providing clear, accurate, and actionable data, which helps in making informed investment decisions and adjusting strategies in real-time. Reviewers also appreciate the proactive and responsive team, noting their efficiency and support in training. However, some customers expressed dissatisfaction with the platform's accuracy, citing discrepancies in predicted revenues and issues with data export functionality. A few other people also felt that frequent UI updates made older onboarding materials obsolete and found the pricing structure confusing.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform incredibly easy to... See more

Website

Consumers find the website to be positive, with many reviewers highlighting its user-friendly interface and... See more

Product

Customers had positive experiences with the product, finding it to be a very good and perfect tool for... See more

Staff

Reviewers mention positive feedback about staff, highlighting their friendly, customer-focused approach and... See more

Price

Customers consistently note ambiguous experiences with price, with some appreciating the ability to see... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I didn’t end up using the annual subscription, I found Airbtics to be a useful tool. The UI is clearly well thought through and there is a ton of data that I could use as an investor looki... See more

Company replied

Rated 5 out of 5 stars

The product serves its purpose well, and the team responds promptly and efficiently. However, a downside is that their user interface updates quite frequently, making previous onboarding videos and ar... See more

Company replied

Rated 5 out of 5 stars

I’ve been extremely impressed with Airbtics. The platform is incredibly easy to use, and the data insights are clear, accurate, and genuinely useful. It takes the guesswork out of short-term rental... See more

Company replied

Rated 5 out of 5 stars

i really loved airbtics it helped me know and understand my market before investing and buying in it. For completely free i got access to knowledge i was really in need for. Really nice user-friendly... See more

Company replied


Company details

  1. #29 of 34 best companies in Vacation rental
  2. #7 of 10 best companies in Market researcher
  3. #30 of 31 best companies in Property Investment
  4. #91 of 127 best companies in Software company

Written by the company

We provide analytics dashboard for Airbnb hosts, property investors, and property managers for them to understand occupancy rate, average daily rate, and other useful information on their market. We have over 5 million properties data in our database covering most nations in the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great app

Good app, really helpful to show realistic rent prices in the area and also good comparative data between each sized flat and types of renters

19 April 2025
Unprompted review
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Reply from airbtics.com

Thanks Daniel!

Rated 5 out of 5 stars

good tool for Airbnb landlords

looks a good tool for Airbnb landlords

I got the base information I was looking for Free of Charge - I am relying on it ( hope its accurate I am sure it is)

thank you

17 April 2025
Unprompted review
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Reply from airbtics.com

Thanks for giving Airbtics a Try Deen! Let us know if you need any helps while using it.

Thanks
Jae

Rated 5 out of 5 stars

really clean interface

really clean interface and very targeted data presentation. there was enough premium unlockable features to tease but not so much that you don't get anything out of the free features. there was a little difficulty in the search feature on mobile as it picked up an individual address and loaded it in for comps, but otherwise very good experience.

15 April 2025
Unprompted review
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Reply from airbtics.com

Thanks for your review!

Appreciate you pointing out the mobile search issue too — we’ve flagged that and will work on making it smoother. If you ever have more suggestions or questions, feel free to reach out. We're always improving! 😊

Thanks
Jae

Rated 5 out of 5 stars

Ambitious Company with a Standout Team

Airbtics is clearly a company on the rise, driven by a team that’s both passionate and sharp. You can feel the ambition behind what they’re building, this isn’t just a data company, it’s a group of forward-thinkers committed to pushing the boundaries of what’s possible.

Looking forward to seeing how far they go—definitely one to watch and that you should give a try

10 March 2025
Unprompted review
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Reply from airbtics.com

Thanks for taking the time to write the review, Bart!

Thanks
Jae

Rated 5 out of 5 stars

Exceptional

Brilliant tool - worth every cent. So much excellent information that can help you craft a data driven strategy that works to make your Air BNB business a success. And to top it off their customer experience is exceptional. I highly recommend this to anyone who is interested in starting or growing their Air BNB business.

11 March 2025
Unprompted review
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Reply from airbtics.com

Thanks for taking the time to write the review, Prue!

Thanks
Jae

Rated 5 out of 5 stars

Deep dive

Deep dives in to specific analytics I am after, when I'm researching my target market.

29 March 2025
Unprompted review
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Reply from airbtics.com

Hi Jed,

Thank you for taking the time to write this review.

Thanks
Jae

Rated 4 out of 5 stars

Fast But Still Need More Accuracy

I’m currently using the Scale Mode for our general search to analyze Tokyo Minpaku’s market performance. Overall, the app provides an excellent user experience: it allows us to select specific locations, compare the performance of individual blocks, and identify areas that align with our investment strategy. The tool offers valuable insights into regional competitiveness and asset scarcity. However, integrating additional OTAs in the future would further enhance data accuracy and depth.

28 March 2025
Unprompted review
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Reply from airbtics.com

Hi Ziyu,

Thank you for taking the time to write this review.

Thanks
Jae

Rated 2 out of 5 stars

Accuracy was not great

Accuracy was not amazing, but it gives you an idea. I confirmed with my own Airbnb and those of friends. Just expect some variability.

In addition, when you cancel, there is no confirmation email. So expect potentially another bill after cancellation and customer service who will do nothing about it.

25 March 2025
Unprompted review
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Reply from airbtics.com

Hi Jeffrey,

First off, my apologies for the delayed response. I've processed a refund for your most recent payment, so the $119 should be credited back to your account shortly.

I completely acknowledge that our in-app cancellation flow is still a bit rough around the edges, which may have caused some confusion and led to the unintended charge for the second month. I’m really sorry you had to go through that — it was made worse by some internal miscommunication on our end.

That said, I truly appreciate you taking the time to explore our data and even cross-check it with your friend who hosts on Airbnb. If you’re open to giving Airbtics another shot, I’d be more than happy to offer you one month of free access.

Thanks
Jae

Rated 5 out of 5 stars

The best!

It gave me great insights on how I could position a potential unit I wanted to onboard for the business.

26 March 2025
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Reply from airbtics.com

Hi Andy,

Thanks for taking the time to write this review!

Thanks
Jae

Rated 5 out of 5 stars

Premium Data, Even Better People

I originally signed up for the premium subscription, hoping to get access to raw data for the Swiss market so I could build my own database and run custom analyses for my short-term rental investment strategy. While the premium plan didn’t offer the raw data I was looking for, what happened next truly impressed me.

Jae, the founder of Airbtics, personally stepped in. Not only did he provide an instant refund without any hassle, but he also offered me access to the full Swiss Airbnb market raw dataset at a very reasonable price—perfect for an individual investor like myself.

The dataset was incredibly clean, comprehensive, and exactly what I needed to make informed, data-driven decisions. Thanks to Airbtics, I was able to confidently move forward with my investment plans using reliable insights.

What really sets Airbtics apart is not just the quality of their data, but the incredible support and care from the team—especially Jae himself. It’s rare to find a founder so directly involved and genuinely helpful.

Highly, highly recommend Airbtics. Outstanding data. Exceptional service. A company that truly gets it.

26 March 2025
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Reply from airbtics.com

Hi Thi-kin,

I'm glad the listings level data solution worked for you. Thanks for taking the time to write this review!

Thanks
Jae

Rated 5 out of 5 stars

Airbtics is a comprehensive solution

Airbtics is a comprehensive solution. We have worked with them—and continue to do so—and in building an infrastructure for the hospitality industry that includes data analysis, they have proven to be a reliable source of data, not to mention their prompt support assistance. Overall, it has been a good and recommendable experience.

26 March 2025
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Reply from airbtics.com

Hi Salvatore,

Thanks for taking the time to write this review!

Thanks
Jae

Rated 1 out of 5 stars

Beware - There's no way to cancel your subscription

Beware! There's no way to cancel your subscription on this site! Once you're subscribed, even monthly - you won't be able to cancel it.

I'm concered I have to cancel my credit card now because of this site.

16 March 2025
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Reply from airbtics.com

Hi Aviv,

I also saw that you reached out via chat last night asking how to cancel — I’m really sorry for the time you spent figuring this out.

To clarify, we do offer an easy way to cancel your subscription directly from your account settings anytime — there’s no need to contact support or cancel your credit card.

That said, I’ve gone ahead and cancelled your subscription immediately to make sure it’s all sorted. Thank you for your feedback — we’ll review the cancellation flow to make it clearer.

Thanks,
Jae

Rated 5 out of 5 stars

Ease of use and a ton of date

Airbtics is easy to use and I like the ability to customize my neighborhood. It provided a significant amount of analytics to help me with the financials for my business plan.

10 March 2025
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Reply from airbtics.com

Thank you so much for taking the time for this review, Mike!

- Jae

Rated 5 out of 5 stars

Happy with the refund experience when I…

Happy with the refund experience when I figured out that it wasn’t what I needed.

8 December 2024
Unprompted review
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Reply from airbtics.com

Hi Trisha,

Thank you for sharing your feedback! We're happy to hear that the refund process went smoothly. We're sorry the product didn’t meet your needs, but we truly appreciate you giving Airbtics a try. We hope to have the opportunity to assist you again in the future!

Best,
Marissa

Rated 5 out of 5 stars

Airbtics is a very good tool for market…

Airbtics is a very good tool for market research. The company provides extensive supports academic research with students.

28 November 2024
Unprompted review
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Reply from airbtics.com

Hi Christian,

We are delighted to hear that Airbtics has been a valuable tool in your market research. We appreciate your positive feedback and are committed to providing the best possible experience for our users.

Best,
Marissa

Rated 5 out of 5 stars

Brilliant experience!

Due to academic research, I tested several tools that analyze and collect data from Airbnb. I can say that the Airbtics platform was the best one I tested. I noticed reliable data, even for smaller markets such as cities in South America. The layouts are easy to understand, and the data analysis and cross-referencing are valuable.
The FAQ helped me several times, and when I needed support from the team, I was extremely well assisted.

3 October 2024
Unprompted review
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Reply from airbtics.com

Hi Alysson,

Thank you for sharing your experience on Trustpilot! We appreciate your time and insights.

If you have any further thoughts or questions, feel free to reach out. We love hearing from our customers!

Looking forward to serving you again soon!

Best,
Marissa

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