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Airhub eSIM Reviews 1,571

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 568 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service and the helpfulness of the staff, noting their quick response times and efficiency in resolving issues. Many people appreciate the prompt assistance and clear guidance provided, which often turns potentially negative experiences into positive ones. However, some customers encountered problems with the product itself, such as eSIMs not working upon arrival, expiring prematurely, or being unusable due to unexpected local requirements. There are also instances where support was unresponsive for extended periods or provided misleading information, leading to frustration and an unreliable service experience for a few users.

What people talk about most

Customer service

Customers generally report positive experiences with customer service, highlighting their helpfulness,... See more

Service

Users describe ambiguous interactions with service, with many praising the excellent customer service, quick... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Response time

Consumers generally express satisfaction with the response time, noting that agents often reply very quickly... See more

Product

Clients share ambiguous opinions on product quality and functionality, with some reviewers praising the top... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used airhub esims a few times and they always worked flawlessly. Today I encountered some connection issues after installing a new esim. Christina of the support team went through various poten... See more

Rated 4 out of 5 stars

I had trouble activating my eSIM. My agent, Christina MV, was very helpful as she walked me through the process and helped me get my phone working. I would recommend for anyone to use Airhub for their... See more

Company replied

Rated 4 out of 5 stars

With the last two e-SIMs, I didn’t receive either a confirmation email or a QR code. I couldn’t activate the SIM in the app either. However, the chat support team was able to help me quickly and effic... See more

Company replied

Rated 4 out of 5 stars

The airhub esim is very cost effective for long stays ($10 for 30 days/4GB is not bad). But sadly I can't score them 5stars because it is not quite easy to isey; I had to manually change the ApN det... See more

Company replied


Company details

  1. Telecommunications service provider
  2. Mobile network operator

About Airhub eSIM

Written by the company

Airhub eSIM delivers seamless global connectivity with high-speed data, voice, and text services across 190+ countries, ensuring reliable mobile access wherever you land, instantly.

With over 5 million customers worldwide, Airhub combines global coverage, flexible plans, and secure purchasing to make staying connected effortless.

What Makes Airhub Different

  • Data, Voice & Text in one eSIM
  • Coverage across 190+ countries
  • Unlimited and monthly plan options
  • Instant QR-based activation
  • Easy Refunds
  • Dedicated global customer support

Built for…

  • International travelers and frequent flyers
  • Business professionals on the move
  • Digital nomads and remote workers
  • Students and long-term visitors abroad
  • Anyone seeking a smarter alternative to roaming

Activation is Simple, Fast & Easy

  • Browse the Airhub website or download the app: iOS | Android
  • Choose your destination or global plan
  • Complete your purchase securely online
  • Receive your QR code instantly
  • Scan, install, and connect upon arrival

Reliable Coverage Worldwide

Airhub partners with trusted local carriers to deliver strong, stable connectivity across 190+ major destinations, including:

Plus many more worldwide…

Connectivity You Can Rely On

  • Transparent pricing with no hidden roaming fees
  • Flexible prepaid plans
  • Affordable pricing
  • Secure payments and encrypted checkout
  • Responsive customer support when you need it

FAQs

Does an Airhub eSIM include a phone number?
Selected plans include voice and text services. Please check individual plan details before purchase.

Can I use hotspot/tethering?
Yes. Most Airhub plans support hotspot usage, allowing you to share your connection across devices.

What happens if I run out of data?
You can easily top up through our app at discounted prices if you ever run out of data.

Is my device compatible?
Airhub works with most modern eSIM-enabled smartphones. You can view our full compatibility list before purchasing.

For Assistance

Experience the Future of Travel Connectivity with Airhub eSIM - Your Perfect Travel Companion.

Find us on: Facebook, Instagram, X, YouTube, LinkedIn for travel tips, latest updates & offers.

We are here to help!

Instant eSIM Activation

Instant eSIM Activation
Experience the convenience of instant eSIM activation right after purchase. At Airhub eSIM, we prioritize your need for seamless connectivity. You can reach out to us at support@airhubapp.com. Simply choose your plan, make a secure payment, and activate your eSIM instantly with a QR code. No waiting, no hassle – just instant connectivity.

Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Christina Jacob MV nice support

Christina Jacob MV. Gave the best support fast and clean

26 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Homi,

Thank you for your kind feedback! We’re glad to hear you had a fast and smooth support experience.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Very fast answer when I have a problem.

Very fast answer when I have a problem.
Problem fixed very fast.
I recommand.

25 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Dear,

Thank you for your kind feedback! We’re glad to hear your issue was resolved quickly and that you had a smooth experience.

We truly appreciate your recommendation!

Best regards,
- Airhub Team

Rated 4 out of 5 stars

Just on time when needed the most

Just on time when needed the most. It will be more easy if the activation can also send via Whatapps. Instead only reply to email

13 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Lanvink,

Thank you for your feedback! We’re happy we could support you at the right time. We also appreciate your suggestion about receiving activation details via WhatsApp, we’ll definitely take this into consideration to improve our service.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 4 out of 5 stars

Very good customer service

This is the second time I’ve used Airhub to buy an eSIM for America and they’ve been really good particularly when I made an error with my order I was able to WhatsApp them and have it corrected immediately. Would definitely continue using them in the future.

23 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Elaine,

Thank you for your kind feedback! We’re glad to hear you had a smooth experience and that our team could quickly assist with your order.

We truly appreciate your continued trust and look forward to serving you again!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Not only cheap prices for Japan but…

Not only cheap prices for Japan but extremely proficient online help through WhatsApp. Quick responses. Needed them twice and both worked out quickly. Especially thanks to Christina Jacob MV.

23 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Vython,

Thank you for your kind feedback! We’re glad to hear you found our service affordable and our support quick and helpful.

We truly appreciate your support and are happy everything worked out smoothly. Looking forward to assisting you again!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Excellent 👌🏻

Provided answers to all my questions and was very kind in helping me out to choose the best plan!
The customer service support agent name is Christina Jacob MV.

21 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Diana Minda,

Thank you for your excellent feedback! We’re glad to hear all your questions were answered and that you had a smooth experience choosing the right plan.

We truly appreciate your support and look forward to assisting you again.

Best regards,
- Airhub Team

Rated 4 out of 5 stars

I have used Airhub it is cheap and…

I have used Airhub it is cheap and good. I had issues after activating my eSIM but christina helped quickly. But stop wonder why esim under my account is not working also not able to create ticket

21 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Gurrumurthi,

Thank you for your feedback! We’re glad to hear you found our service affordable and that your issue was resolved quickly.

We’re sorry to hear you’re currently facing issues accessing your eSIM and creating a ticket. Please reach out to us at support@airhubapp.com and our team will assist you as soon as possible.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Supeer good air hub

21 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Jovan,

Thank you for your feedback! We’re glad to hear you had a great experience with Airhub.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Best eSim

Hello, this is the second month I've been using AirHub eSim and I'm very satisfied. I use it all over Europe.
I can hotspot on my tablet or laptop at 5g speed.
The technical support people, especially Kumar, have shown professionalism.
Every time, after the validity period, they reactivated my eSim within a few minutes. Thanks and Congratulations!

19 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Florian Leonte,

Thank you for your amazing feedback! We’re delighted to hear that you’re enjoying a smooth and reliable experience with Airhub, including hotspot usage and fast speeds.

It’s great to know our support team has been helpful and that your eSIM reactivations have been quick and seamless. We truly appreciate your continued support.

Best regards,
- Airhub Team

Rated 5 out of 5 stars

CHRISTINA J is a very kind employee and…

CHRISTINA J is a very kind employee and helped me solve my problem.

18 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Milan,

Thank you for your kind feedback! We’re glad to hear your issue was resolved and that you had a positive experience with our support team.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Thank you for your support

Thank you for your support , good network …

17 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Badal Khalasi,

Thank you for your kind feedback! We’re glad to hear you’re happy with the support and network.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Great provider

Very helpful and prompt service team and the card works well in the US

13 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Kat,

Thank you for your great feedback! We’re glad to hear our support team was helpful and that the service worked well for you.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

I purchased an eSIM from this provider

I purchased an eSIM from this provider, and it is the most affordable option I found. It works perfectly, and the service has been excellent. The customer support team is very responsive and resolved my concern quickly.

Justin performed very well and provided great assistance. Highly recommended! Peter suggested this.

12 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi David Garrood,

Thank you for your wonderful feedback! We’re glad to hear you found our plans affordable and that everything worked perfectly for you.

It’s great to know our support team was responsive and able to resolve your concern quickly. We truly appreciate your recommendation and support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

very helpful

12 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Isaac Marley,

Thank you for your feedback! We’re glad to hear you found our service helpful.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

I would definitely recommend

I would definitely recommend. I bought multiple eSIM for all my travels and every time I had an issue I had immediate support and fixed it in the hour. Do not hesitate to trust them.

10 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Axel Jonet,

Thank you for your wonderful feedback! We’re glad to hear you had a smooth experience and received quick support whenever needed.

We truly appreciate your recommendation and trust in Airhub!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

For helping

For helping
Christina J
Is great.

8 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Emil biltac,

Thank you for your feedback! We’re glad to hear you had a helpful experience with our support.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Superb Service

Superb Service! I was attracted by the great price mentiones in AIRHUB but had a couple of questions regarding installation. Contacted the by wahtaspp and Christina Jacob MV was patient and kind explaining my choices and doubts, Even not being yet a client she was helpful all the way. Will definitely become a customer of AIRHUB,

6 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Sheengone,

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our support and found the assistance helpful even before becoming a customer.

We truly appreciate your trust and look forward to serving you soon!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Perfect support 👌🏻

Perfect support 👌🏻
Thank you, Christina Jacob😃

5 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Luise,

Thank you for your kind feedback! We’re glad to hear you had a perfect support experience.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 5 out of 5 stars

Christina Jacob MV helped me on chat…

Christina Jacob MV helped me on chat and within 2 mins all was sorted.
Good service when things go wrong

6 March 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hi Shamir Chibba,

Thank you for your feedback! We’re glad to hear your issue was resolved quickly and that you had a good support experience when it mattered most.

We truly appreciate your support!

Best regards,
- Airhub Team

Rated 1 out of 5 stars

This company is horrible

This company is horrible. When we went to update our esim for Canada 🇨🇦, it took the sales assistant Christina 4 WHOLE DAYS to update it and kept on blaming on the provider Telus. This company is horrible, go with Saily, Airalo or any other option than this.

28 February 2026
Unprompted review
Airhub eSIM logo

Reply from Airhub eSIM

Hello,

We’re sorry to hear about your experience. This is not the level of service we aim to provide at Airhub. Unfortunately, we’re unable to locate your case based on this review.

Please contact us at (support@airhubapp.com) with your order details so we can investigate and assist you as quickly as possible.

Best regards,
Airhub Support Team

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