Allsup, LLC Reviews 1,396

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and compassionate approach, making them feel valued and respected. Many people highlight the excellent service provided, noting that the company kept them informed, explained processes clearly, and ensured all necessary documents were submitted accurately and on time. Reviewers are particularly grateful for the dedication and support received, which often led to favorable outcomes in their cases. However, some people were dissatisfied with the customer service and communication. These customers reported issues such as a lack of meaningful live representative calls, slow response times, and representatives not returning calls. Some also mentioned concerns about their cases not being handled effectively, with claims of incorrect documents being submitted, lack of medical updates, and cases being passed to other attorneys without notification.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service. Some customers praise representatives for being... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be ambiguous. While some reviewers praise the company for being helpful,... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced long waits, such as not... See more

Claim

Reviewers mention ambiguous feedback about claim. Some customers experienced multiple denials and had to hire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They helped me on 2 va disability denials and got me approved. I was kept informed of all aspects and what to expect. Everybody that I spoke to answered all my questions. I even had one employee go a... See more

Rated 5 out of 5 stars

Thank you very much for explaining each and every detail concerning the process while applying for my application for social security disability. I was injured at work and while this is my first wo... See more

Company replied

Rated 5 out of 5 stars

I'm still in disbelief. I've used Allsup for my deceased ex-husband (they helped win his award), patients, and now me for the horrible side effects I've suffered and am suffering from chemotherapy. To... See more

Company replied

Rated 5 out of 5 stars

Brandon Kortgard did an amazing job on my case. He was extremely helpful throughout the entire process. He was very knowledgeable about the details of my case, doctor notes, dates, etc. He always resp... See more

Company replied


Company details

  1. Disability Insurance Company

About Allsup, LLC

Written by the company

Allsup is the nationwide, premier provider of Social Security Disability Insurance (SSDI) representation, veterans disability appeal, return to work, and healthcare benefits services supporting individuals, employers and disability organizations.

Trust Allsup to Tell Your Story™. Here’s Why.

  • 40 Years Experience
  • 400,000 Customers Awarded SSDI
  • 97% SSDI Success Rate*
  • 97% Customer Satisfaction*
  • 50% Higher Likelihood of Receiving Benefits*

*For those who complete the process with us.

Other Services

Written by the company

Besides being the premier provider of Social Security disability representation, Allsup provides a range of services, including: Allsup Veterans Disability Appeal Service where we help veterans who’ve been denied the benefits they deserve or who want to appeal a decision or rating; Health Insurance Assistance that can assist you and your family in making the right health care choices; Allsup Employment Services that can get you back to work after an illness or injury while still protecting your SSDI benefits while you work.
Check Out Our Reviews
Our reviews reflect our 40 years of helping people with disabilities get the Social Security benefits they deserve. We've helped over 400,000 customers nationwide. You could be next.
Compare and See Why Allsup is Your Expert SSDI Advocate
Applying for Social Security Disability Insurance (SSDI) on your own is not only time consuming and complicated, it can also be costly. You can improve your chances of a successful claim by 50% if you choose Allsup to represent you.

We offer a FREE evaluation of Your SSDI claim

You pay nothing unless we get you a successful benefits award

It takes just a few moments to find out if you are likely eligible for SSDI benefits with our easy quiz. If you qualify, a team of Allsup SSDI experts will guide you through the application or appeal process. Your Allsup team will let you know what to expect, advocate with the Social Security Administration on your behalf, and, if necessary, represent you at a hearing. You can Trust Allsup To Tell Your Story™.

Take the SSDI quiz and get started today


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I was told they can't help me because I...

I was told they can't help me because I havnt worked in the past 5 years. That's right no I havnt because I havnt been able to work in 22 years. But people like this is why Americans get discouraged. I wasn't even offered to talk to a real person. It's always some AI program judging a real life situation. Always letting some program make a decision for people So I say find another legal firm these people are not a good firm I'd have to say. And I'd also say don't waste your time here. If I could have given no stars I sure would have.

17 April 2024
Unprompted review
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Reply from Allsup, LLC

We understand your frustration and wish we could do more to help. To help clarify, anyone seeking SSDI benefits must have a recent work history (5 of the last 10 years) that verifies they are insured for benefits. These eligibility rules regarding work history are set by the Social Security Administration (SSA), which guides our approach to assisting customers. We encourage you to reach out to your local SSA office for personalized assistance. The Center for Independent Living (CIL) in your area also may have offerings available. Find more information here: https://www.ilru.org/projects/cil-net/cil-center-and-association-directory We sincerely hope your difficulties improve. Best wishes.

Rated 5 out of 5 stars

Jennifer Marsh was very knowledgeable

Jennifer Marsh was very knowledgeable, understanding and sympathetic to my situation. She was very clear when giving instructions, directions and made sure I understood everything she was saying.

17 April 2024
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Reply from Allsup, LLC

John - we are happy to hear about your experience with Allsup, thank you for sharing!

Rated 5 out of 5 stars

Lucas has helped me from the beginning…

Lucas has helped me from the beginning of my application with exceptional service.....He was always there answering my questions and I was very confident with his answers. I appreciate his service. Thank You..

15 April 2024
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Reply from Allsup, LLC

Thank you for your kind words on our team members! We are happy to have helped answer any questions. Please reach out if you have any more!

Rated 5 out of 5 stars

My case worker was amazing. Helping me with one of the best written applications they had seen in a long time, per social security. Clear, concise and complete. Took a while but not due to Allsup.

From beginning to final decision Chaquilla did a fantastic job. I was told by social security that my application was one of the best they had received in a while. Thanks Chaquilla for walking me thru one of the most difficult times of my life.

11 April 2024
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Reply from Allsup, LLC

Judi - we are happy to have helped you get awarded! Thank you for sharing your experience with working with Allsup and our expert team!

Rated 5 out of 5 stars

Allsupps LLC helped me finish the race!

Allsupps Llc, helped me win my VA disability appeal. After over 2 decades of fighting for benefits on my own with occasional untrained volunteer help from different service organizations, Allsupps took the reins and finished the race when I was ready to give up. Not only did they identify errors and gaps in previous attempts in filing claims, they found additional medical conditions that were previously overlooked. They took the initiative and filed and won new claims resulting in higher compensation and benefits without additional fees. Their work, effort and dedication to my case far exceeded their fees. I strongly recommend using Allsupps to fight for you if you have already filed an appeal for a denied VA disability benefits claim. They will look at every aspect of your claim and will comb through your medical records and identify any supporting evidence you may have missed and will file a new claim if warranted. Many thanks to the entire Allsupps team.

9 April 2024
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Reply from Allsup, LLC

Joe, thank you for your service and for trusting Allsup throughout this process. We are happy to have helped you receive the benefits that you deserve.

Rated 5 out of 5 stars

The representative was awesome.Very…

The representative was awesome.Very detailed and patient with me.Her name is Jennifer Marsh.Thank you sooo much.She made me smile in the midst of all I have going on

11 April 2024
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Reply from Allsup, LLC

Tamika, we are happy to hear about your great experience with Jennifer and the rest of our Allsup team!

Rated 5 out of 5 stars

Jennifer was very helpful and extremely…

Jennifer was very helpful and extremely knowledgeable about the process in getting my claim started. Jennifer has a great personality and is a great human being. Highly recommend.

10 April 2024
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Reply from Allsup, LLC

Thank you Daniel for sharing your experience! We are happy to have helped.

Rated 5 out of 5 stars

Your representative Kelly has been very…

Your representative Kelly has been very helpful answering my questions returning calls . She has a pleasant demeanor over the phone dealing with stressful topics !

9 April 2024
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Reply from Allsup, LLC

Thank you Russ for sharing your positive experience with Allsup and Kelly! Please continue to reach out if you have any questions.

Rated 5 out of 5 stars

Anna and the whole Allsup office was…

Anna and the whole Allsup office was beyond amazing . They worked tirelessly to help me prove my case . They answered every question I had and was always there for me . I truly felt like they cared about Veterans . A huge thank you to Anna and her whole staff

9 April 2024
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Reply from Allsup, LLC

Thank you Rick for sharing your experience about our VA Appeals service. Anna and the team are delighted to have helped you through this process!

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful. Jennifer Marsh was very helpful, answering all of my questions.

5 April 2024
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Reply from Allsup, LLC

Susan, thank you for your kind words about Jennifer and our Allsup team!

Rated 5 out of 5 stars

Yovanda Walker was very pleasant and…

Yovanda Walker was very pleasant and very helpful. She proved to have a lot of patience, which is great in a customer, service representative or anybody that’s working as customer service. She had a lot of patience with me and answered all my questions by the end of the call I knew what to do. Thank you Yovanda for your help.

2 April 2024
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Reply from Allsup, LLC

Thank you Beatrice for sharing your positive experience with Yovanda and the rest of our Allsup team! We are happy to have helped.

Rated 5 out of 5 stars

Definitely refer them

Everything was explained and a plan was introduced and we completed the paperwork on the first call. There staff is very friendly and knowledgeable.

1 April 2024
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Reply from Allsup, LLC

Thank you Mark for you kind words. We are happy to have helped!

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