Allsup, LLC Reviews 1,396

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and compassionate approach, making them feel valued and respected. Many people highlight the excellent service provided, noting that the company kept them informed, explained processes clearly, and ensured all necessary documents were submitted accurately and on time. Reviewers are particularly grateful for the dedication and support received, which often led to favorable outcomes in their cases. However, some people were dissatisfied with the customer service and communication. These customers reported issues such as a lack of meaningful live representative calls, slow response times, and representatives not returning calls. Some also mentioned concerns about their cases not being handled effectively, with claims of incorrect documents being submitted, lack of medical updates, and cases being passed to other attorneys without notification.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service. Some customers praise representatives for being... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be ambiguous. While some reviewers praise the company for being helpful,... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced long waits, such as not... See more

Claim

Reviewers mention ambiguous feedback about claim. Some customers experienced multiple denials and had to hire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They helped me on 2 va disability denials and got me approved. I was kept informed of all aspects and what to expect. Everybody that I spoke to answered all my questions. I even had one employee go a... See more

Rated 5 out of 5 stars

Thank you very much for explaining each and every detail concerning the process while applying for my application for social security disability. I was injured at work and while this is my first wo... See more

Company replied

Rated 5 out of 5 stars

I'm still in disbelief. I've used Allsup for my deceased ex-husband (they helped win his award), patients, and now me for the horrible side effects I've suffered and am suffering from chemotherapy. To... See more

Company replied

Rated 5 out of 5 stars

Brandon Kortgard did an amazing job on my case. He was extremely helpful throughout the entire process. He was very knowledgeable about the details of my case, doctor notes, dates, etc. He always resp... See more

Company replied


Company details

  1. Disability Insurance Company

About Allsup, LLC

Written by the company

Allsup is the nationwide, premier provider of Social Security Disability Insurance (SSDI) representation, veterans disability appeal, return to work, and healthcare benefits services supporting individuals, employers and disability organizations.

Trust Allsup to Tell Your Story™. Here’s Why.

  • 40 Years Experience
  • 400,000 Customers Awarded SSDI
  • 97% SSDI Success Rate*
  • 97% Customer Satisfaction*
  • 50% Higher Likelihood of Receiving Benefits*

*For those who complete the process with us.

Other Services

Written by the company

Besides being the premier provider of Social Security disability representation, Allsup provides a range of services, including: Allsup Veterans Disability Appeal Service where we help veterans who’ve been denied the benefits they deserve or who want to appeal a decision or rating; Health Insurance Assistance that can assist you and your family in making the right health care choices; Allsup Employment Services that can get you back to work after an illness or injury while still protecting your SSDI benefits while you work.
Check Out Our Reviews
Our reviews reflect our 40 years of helping people with disabilities get the Social Security benefits they deserve. We've helped over 400,000 customers nationwide. You could be next.
Compare and See Why Allsup is Your Expert SSDI Advocate
Applying for Social Security Disability Insurance (SSDI) on your own is not only time consuming and complicated, it can also be costly. You can improve your chances of a successful claim by 50% if you choose Allsup to represent you.

We offer a FREE evaluation of Your SSDI claim

You pay nothing unless we get you a successful benefits award

It takes just a few moments to find out if you are likely eligible for SSDI benefits with our easy quiz. If you qualify, a team of Allsup SSDI experts will guide you through the application or appeal process. Your Allsup team will let you know what to expect, advocate with the Social Security Administration on your behalf, and, if necessary, represent you at a hearing. You can Trust Allsup To Tell Your Story™.

Take the SSDI quiz and get started today


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Wonderful company to work with!!

The moment I found myself looking at disability, I contacted Allsup. They are amazingly awesome and thanks to Brandon Kortgard, I was able to get my SSDI claim a partially favorable judgment after 2 denials! They are amazing and a Godsend over the last 3 years! Brandon was professional, calm and knowledgeable. He was able to answer my questions and provided useful insight on how the hearing would occur. I recommend Allsup to everyone who needs assistance with disability claims!

27 March 2024
Unprompted review
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Reply from Allsup, LLC

We are so happy to hear about your favorable outcome and are happy to have helped you through this difficult process.

Rated 5 out of 5 stars

Outstanding Job Performance by Brooke Morgan

I would like to recognize Brooke Morgan! She was very helpful, kind, polite, caring and knowledgeable! When I contacted Allsup to notify of my award letter, she was right on it to get some answers and called me the next morning with her findings! Outstanding customer service from Brooke Morgan. She definitely knows her job and deserves to be recognized! Thank you
Sonya Scott

26 March 2024
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Reply from Allsup, LLC

Hi Sonya! Thank you for sharing your positive experience and we are happy to have helped you get awarded!

Rated 5 out of 5 stars

I was stressing until until Kim Clark…

I was stressing until until Kim Clark from allsup came to rescue! I’m really great full for their service. Thank you plenty!!

25 March 2024
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Reply from Allsup, LLC

Thank you Quirico! We are happy to help during this difficult, stressful process.

Rated 5 out of 5 stars

Very helpful

Very helpful, patient, and informative

20 March 2024
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Reply from Allsup, LLC

Thank you for sharing your experience!

Rated 5 out of 5 stars

Great Service!

The Allsup team has been helpful right from the start, answering questions promptly in helping me navigate my SSDI claim. My case was assigned to Daniel, who has walked me through the process in the progressive stages and has always been quick to respond to any questions I’ve had, and if he didn’t know the answer, he’d get back to me as soon as he could. I don't think I’d be this close to the finish line if it weren’t for their (and his) help. 5 stars.

21 March 2024
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Reply from Allsup, LLC

Robert - we are glad to hear that you have had a positive experience with Allsup through this difficult process. We wish you the best, please reach out if you have any questions or concerns as you continue throughout the process.

Rated 5 out of 5 stars

Allsup provided prompt attention

Allsup provided prompt attention. The team was very courteous and patiently answered all my questions. it's a big relief. when you know you're in good hands.

19 March 2024
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Reply from Allsup, LLC

Thank you for your kind words. We are happy to have helped you through the initial process and will gladly be with you throughout this difficult process.

Rated 5 out of 5 stars

Luke Beardslee Claim Contact was Terrific 5 STARS!

Luke Beardslee claim contact for my claim was very professional, helpful and insightful. He was knowledgeable with questions that I had for him and very pleasant.

12 March 2024
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Reply from Allsup, LLC

Thank you for your kind words about our team members and sharing your experience!

Rated 4 out of 5 stars

All my questions were answered

All my questions were answered, I didn’t feel pressured to sign. I feel I was given realistic expectations and time lines.

15 March 2024
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Reply from Allsup, LLC

Thanks Eunice for sharing your experience!

Rated 5 out of 5 stars

Ms. Debbie🫶🏻

This service is extremely helpful. I was very confused about the process and eligibility requirements, but they broke it down into understandable pieces of information. While I was not eligible for benefits at this time, I am so grateful for calling in. Debbie was my representative. She is one of the most compassionate people I have ever encountered. She determined I was ineligible after about five minutes, but she stayed on the phone with me for a half hour. She encouraged me, gave me advice, and showed such an amazing amount of empathy. She told me details of her life, and inspired me to become as incredible as she is one day. Debbie possesses such impactful kindness. I have been in a really bad place lately with both my physical and mental health. Despite not mentioning my struggle at first, Debbie catered to exactly what I needed in that moment. While she might just be incredibly perceptive, I believe that’s just how she is. I think she cares about each and every person that calls as if they’re a dear friend. She has such a beautiful spirit, and I am so grateful for her kindness. All in all, the service is helpful. Make sure to ask for Debbie, she is a blessing. If this gets back to you Ms. Debbie, thank you for being who you are. You gave me the hope and kindness I needed to get through the day. You have my word this isn’t the last you’ll hear from me, I will work my ass off to call you with a degree someday.

12 March 2024
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Reply from Allsup, LLC

Jordan, we wish you the best in your future endeavors. Please reach out to us if you have any other questions.

Rated 5 out of 5 stars

Easy Process, Great Customer Service

The first person I spoke with was fantastic. She was clear on what she needed from me and mad the process easy.

11 March 2024
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Reply from Allsup, LLC

We are happy to hear your positive experience with Allsup!

Rated 5 out of 5 stars

Higher rate of success for clients…

Higher rate of success for clients trust in paper work that need to be submitted answers my questions when I need them answered.

11 March 2024
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Reply from Allsup, LLC

Thank you Michael for sharing your experience!

Rated 5 out of 5 stars

First I like that you are Veteran…

First I like that you are Veteran owned.🇺🇸 Everyone has been so nice and so helpful. Deborah and everyone that has helped me so Far have been awesome

6 March 2024
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Reply from Allsup, LLC

Dena - we are proud to be a veteran owned company! Thank you for your kind words and we wish you the best!

Rated 5 out of 5 stars

Friendly and awesome service.

Friendly, Ms. Jennifer Marsh talking to me. She gave me encouragement words I just cried in the midst of my illness condition.

7 March 2024
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Reply from Allsup, LLC

Mary - we are happy to hear about your experience with Jennifer and the rest of our Allsup team. We are here for you through this difficult process!

Rated 5 out of 5 stars

Our initial contact was with Jennifer…

Our initial contact was with Jennifer Marsh. Ms. Marsh was very helpful, compassionate, eager to assist, very knowable, and most of all, patient.
She provided, numerous follow-calls for status on our filing. She provided great information on the Allsup LLC group.
Our experience thus far, has been above satifactory.

4 March 2024
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Reply from Allsup, LLC

We are happy to help you through this difficult process. We will make sure your kind words about Jennifer and the rest of our Allsup team are shared.

Rated 5 out of 5 stars

Talking with Deborah Hensler was…

Talking with Deborah Hensler was amazing. She helped us walk through everything and was very personable.

5 March 2024
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Reply from Allsup, LLC

Steven - thank you for sharing your experience with working with Deborah and our Allsup team. We are happy to have helped and wish you well!

Rated 5 out of 5 stars

Excellent job Allsup!

Had a great experience with Allsup. Everything went smooth from the beginning. I didn't have to do much except provide the information, they took care of the rest, very thorough in gathering records etc. Always pleasantly answered or called me back when I had a question. My representative Brandon Kortgard was exceptional. I couldn't have asked for a better representative. He explained everything before my hearing, went over my issues, and took the time to listen and give me feedback, a true professional who worked hard to get me my approval for SSDI. All in all a wonderful experience. Thank you Allsup and thank you Brandon! Well done.

4 March 2024
Unprompted review
Allsup, LLC logo

Reply from Allsup, LLC

We are happy to have helped you successfully receive your benefits, Steve. Thank you for sharing your experience with Brandon and the Allsup team. Best wishes!

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