Alpine Property Reviews 65

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I sold an old house in the French Alpes through Alpine Property. The agent assisting me was Ms. Anna from Lullin. She was very helpful, professional, worked hard and had a lot of patience. She guid... See more

Company replied

Rated 5 out of 5 stars

I cannot thank Shane at Alpine Property enough - he was amazing, very knowledgeable and a really nice guy! He helped us every step of the way through our property purchase. It was actually a lot simpl... See more

Company replied

Rated 5 out of 5 stars

We found a property in France, Haute-Savoie, this is a 2nd home, for holidays etc. Anna from Alpine showed us a number of properties in the region, varying costs and locations (at our request), we... See more

Company replied

Rated 5 out of 5 stars

Finding our perfect chalet in Châtel was a challenge, but Ed made it feel effortless. As Brits, we appreciated his expert guidance every step of the way. We wanted a fixer-upper, and Ed's knowledge of... See more

Company replied

Company details

  1. Estate Agent

Written by the company

FR - Pionnière dans la transaction immobilière en ligne depuis 1999 dans les Alpes, nous nous sommes spécialisé dans la vente de biens dans les station de ski Françaises de Haute Savoie. Nos 15 agents sur place, possédant chacun, une très bonne connaissance de leur secteur. EN - Pioneers of online estate agency in the Alps since 1999. We specialise in the well known ski resorts of the Haute Savoie in France. Our 15 agents live in locally so have an intimate knowledge of their local markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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Rated 5 out of 5 stars

Highly recommend!

I worked with Ailsa to view and ultimately purchase our dream holiday home (and rental property) in Saint Jean d'Aulps. Every step was seamless thanks to Ailsa's expertise, professionalism, and responsiveness. She even gave us helpful tips and advice for setting everything up after the purchase. Highly recommend Ailsa and Alpine Property!

20 December 2024
Unprompted review
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Reply from Alpine Property

Thank you so much for your lovely review, Ellen! We're thrilled to read your comments and will pass them on to Ailsa. We hope you enjoy every moment in your new home – 😊

Rated 5 out of 5 stars

recommended

estate agents in France seem expensive compared to UK but I was very happy with Alpine Property - they found us a buyer for our chalet in St Jean d'Aulps which we had failed to do selling it ourselves and then Ailsa did a great job helping us navigate a lot of French bureaucracy problems I'd never have sorted on my own. And very efficient in communication. Highly recommended

12 December 2024
Unprompted review
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Reply from Alpine Property

Thanks Nick, we are glad to have been of help, and we appreciate your honest review. We'll let Ailsa know. It is true, estate agents in France do seem more expensive than in the UK, however you are not really comparing apples with apples. I'm not saying that we do more or that we are better, however it's mainly down to the conditions of doing business in France compared to the UK. All business is more expensive (accountants, lawyers etc).

Rated 5 out of 5 stars

Sale of chalet in Les Carroz…

We have sold our chalet in Les Carrioz with the fantastic help of Alpine Property and especially their agent Aude
She has a real feel for the market and with sensible pricing, the sale was made and completed in less than 7 months from going on the market
The help and back up was excellent and we could not have asked for anything better

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Agent

Agent clearly understood our requirements, was able to immediately source a suitable property, did not waste our time taking us to unsuitable options & indeed steered us away from wasting our time.

Agent was supportive during negotiations & provided local contacts to provide the services we need to fit out the property to our requirements.

3 April 2024
Unprompted review
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Reply from Alpine Property

Thank you very much Doug for this excellent review. I will pass it on to our agent (Aude), best wishes from us all at the Alpine Property team.

Rated 5 out of 5 stars

Alpine Property secured a sale of our…

Alpine Property secured a sale of our property in Samoens in difficult market conditions. Their initial marketing was first-class, not only in the preparation and presentation of online material, but also by clearly understanding the details of the property which enabled them to answer all questions regarding the property comprehensively. Shane was very diligent and professional, not only in his advice regarding any offers received, but also in negotiating the final terms, when a sale could easily have been lost. I would rank them highest of any agency we have used in any jurisdiction.

20 December 2024
Unprompted review
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Reply from Alpine Property

"I would rank them highest of any agency we have used in any jurisdiction", high praise indeed. Thank you very much. We'll pass that on to Shane and the team in Samoens. All the best - Alpine Property

Rated 5 out of 5 stars

We can wholeheartedly recommend Alpine…

We can wholeheartedly recommend Alpine Property and in particular Marie-Anne Denicolo in Morzine to anyone buying or selling .We have just bought a fantastic apartment in Montriond which Marie Anne was selling. Marie Anne could not have been more professional and helpful and ensured that the process of buying was as easy as possible . Nothing was too much trouble and I am sure that our vendor was as happy with the outcome as we are

28 June 2024
Unprompted review
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Reply from Alpine Property

Thank you so much for your kind words and for taking the time to share your experience with Alpine Property! We’re delighted to hear that you had such a positive experience with Marie-Anne in Morzine.

We always strive to make buying or selling a property as easy as possible, and it’s great to hear that we were able to meet your expectations.

We truly appreciate your recommendation and help it goes on to help others!

Rated 5 out of 5 stars

I have worked with Alpine properties in…

I have worked with Alpine properties in the past and recently sold another apartment through them. Their professionalism and attention to details is always excellent and I would highly recommend them

15 May 2024
Unprompted review
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Reply from Alpine Property

Francesca, thank you from everyone at Alpine Property 😊

Rated 5 out of 5 stars

Ed went above and beyond what was…

Ed went above and beyond what was required, for example the advice he gave us about the diagnostics. The company's commission was significantly lower than the local competition. Ed rang us numerous times to keep us updated as to the progress of the sale acting as an intermediary between the notaire, the buyers and ourselves. He visited the chalet to meet us and also others on our behalf when we were unable to be there. Post-sale Ed has also offered to chase the notaire in relation to UK capital gains tax. It was only by chance we found out about Ed and the Alpine-Property company as we had initially used a different company with a local office. We are so glad that a friend gave us his details. The experience was a lot less difficult with Ed helping us through it as ill-health forced the sale of a much loved property. Thank you.

30 May 2024
Unprompted review
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Reply from Alpine Property

Huw, thanks for leaving such a comprehensive and appreciative review. We live in this modern space of being real, on the ground but at first glance, seemingly only present online, so this sort of feedback is really important!

Rated 5 out of 5 stars

Friendly and Supportive

From the first moment we met Ed we knew we were in safe hands. Nothing was too much trouble and the sale of our apartment was trouble free from start to the end. I would strongly recommend Alpine Property whether you are selling or buying.

31 May 2024
Unprompted review
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Reply from Alpine Property

Thank you Allan, I will pass your comments on to Ed Ockelton. We all appreciate this sort of feedback.

Rated 5 out of 5 stars

I was looking for a chalet in the Alpes…

I was looking for a chalet in the Alpes sort off the beaten path, Alpine property
Is great for this. Their search by various regions helped me discover places I did not know. This agency and that website is really good for this, better than others in my opinion. My agent was particularly helpful, he was always right there, answering my questions, he was a really good go between between I and the notary, he met me on sites repeatedly, he was honest and forthright, he was never pushy, I did not feel like he was watching for his interests only or the ones of the seller, even after the sale of the house, he continued to be a useful support. I only have good things to say about him. My only critic is the use by alpine property of the wide angle lens on their property, it makes the property look bigger than it is, and it is harder to know what you are looking at on picture.

29 February 2024
Unprompted review
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Reply from Alpine Property

Thanks for your 5 star review Olivier. We take your point about the use of a wide angle lens. It is a tricky balance between presenting the property as best we can, but then not disappointing the people who come to view. The owner wants the best presentation but the prospective purchaser will never make an offer if they are underwhelmed when they visit. We'll continue to try and find the perfect balance!

Rated 5 out of 5 stars

Great service

Great service. Excellent local market knowledge. Good a getting on with whatever is needed.

15 May 2024
Unprompted review
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Reply from Alpine Property

Thanks Rob, that's appreciated.

Rated 5 out of 5 stars

Lexie Starling was brilliant

Lexie Starling was brilliant. She was very helpful, making the rather torturous process both understandable and easy. I was grateful for the continuous support and for her firm negotiating position she took on my behalf.

10 July 2024
Unprompted review
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Reply from Alpine Property

Thanks Christopher for your excellent review. I will pass this on to Lexie. The process can at times seem like torture. I'm glad Lexie helped to ease the pain.

Rated 5 out of 5 stars

Sale of house in Samoens…

Lexie and Shane of the Samoens office helped me to sell my farmhouse. Lexie was the main contact. She was very professional, well informed, empathetic and always had intelligent suggestions. I would recommend both Lexie and Shane without hesitation.

29 April 2024
Unprompted review
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Reply from Alpine Property

Excellent news, thanks for the feedback. We will pass it on to the Samoens team.

Rated 5 out of 5 stars

Sale of Chalet in Chamonix

I recently sold a chalet in the Chamonix valley through Alpine Property. I cannot fault them in anyway. Their service was outstanding throughout. Their marketing was of an extremely high quality and the chalet sold to a cash buyer within two weeks. The agent, Claire, was amazing from start to finish. A truly personal service and I would recommend them without any reservations.

8 April 2024
Unprompted review
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Reply from Alpine Property

Thank you Ruth for letting others know of your experience. The whole team at Alpine Property appreciate it. I'll let Claire know directly though.

Rated 5 out of 5 stars

Thank you so much

We recently completed the purchase of our apartment in Samoens through Alpine Property. Lexie and Shane are the agents for Alpine Property in Samoens and the surrounding area. For us buying in France was not that easy as the French mortgage market was going through significant changes with regulation and interest rate increases. We also bought a renovated property in a historic building which involved updating a lot of documentation for the property and the co-ownership. Both Lexie and Shane have been brilliant. Their knowledge, experience and calmness all contributed to making the process as smooth as possible. It was a real journey at times and I’m very grateful they were with us all the way. We are absolutely thrilled with the apartment and enjoying Samoens. Thank you so much.

29 March 2024
Unprompted review
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Reply from Alpine Property

The mortgage situation has been a trial over the last year. Things have eased up now which is a relief. Thanks for taking the time to leave a review and good luck with your place in Samoëns!

Rated 5 out of 5 stars

Great Team

We purchased a property recently though the Alpine team and it was a very positive experience. We were first-time, non-francophone buyers and Shane and the team were great throughout the process - friendly, responsive, helpful, honest and very transparent. They have a huge amount of knowledge about the area, and have continued to be a great support as we are settling into our new home.

1 January 2024
Unprompted review
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Reply from Alpine Property

We really appreciate that you have taken the time to write this review. I have let Shane and Lexie know too. All the best from Alpine Property.

Rated 5 out of 5 stars

We have recently bought a property and…

We have recently bought a property and found Alpine Properties immensely professional and helpful. Lexie Starling was brilliant, providing advise and guidance all the way. We would definitely recommend Alpine Properties to anyone who is looking for an estate agent for the French Alps. Mr and Mrs Sanders

18 December 2023
Unprompted review
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Reply from Alpine Property

Brilliant, thanks so much for taking the time to leave such a glowing review

Rated 5 out of 5 stars

Ailsa at Alpine Property was genuinely…

Ailsa at Alpine Property was genuinely the most professional, helpful, responsive and knowledgeable agent we have ever worked with. Our purchase went smoothly and even post purchase, she goes the extra mile to help and provide advice. I highly recommend using Alpine Property!!

31 July 2023
Unprompted review
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Reply from Alpine Property

It is so lovely to hear this. Thank you! We have passed on your positive comments to Ailsa. Good luck and all the best

Rated 5 out of 5 stars

Lexie was a great help with our purchase

Lexie was a great help with our purchase of a chalet in Samoens. She was always very friendly and her fluency in French and English was a great help.
I would definitely recommend Alpine Property.

8 December 2023
Unprompted review
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Reply from Alpine Property

Thanks for your lovely feedback, I will pass it on to Lexie so she knows. All the best from the Alpine Property team!

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