Ambius UK Reviews 381

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Our office space has never looked better. Ambius really go above and beyond keeping our plants alive and healthy and the staff are always so friendly. Vicky who comes into our Birmingham site is lovel... See more

Company replied

Rated 5 out of 5 stars

When Ambius visit our site it is always a pleasant experience. Derek is always friendly and professional onsite maintaining the plants to a high standard. The plants are dust free and healthy. On ar... See more

Company replied

Rated 5 out of 5 stars

Neil from Ambius is a super star! Always delivers a high standard of work with a smile!!

Rated 4 out of 5 stars

Initial contact, meeting and receipt of proposal was timely. The Ambius rep listened to our requirements. Having placed the order it took over 2 months for the plants to be installed which is too lon... See more

Company replied

Company details

  1. Nursery
  2. Flower market
  3. Garden centre
  4. Office Furniture Shop

About Ambius UK

Written by the company

At Ambius, we specialize in crafting bespoke interior environments tailored to your business needs. Our expert team works closely with clients to select the perfect plants, containers, and accessories that fit their unique space, budget, and lighting requirements.

Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.

Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.

Contact Us

Ambius can help you design, install & maintain stunning plant displays

Written by the company

We are passionate about delivering excellent customer service to every single client.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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Rated 5 out of 5 stars

excellent service and never have a…

excellent service and never have a cause to complain. Tamaryn is a fantastic ambassador to your company and is currently assisting with a full review of our service with the intention of increasing the number of areas we cover

29 April 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Good morning,
Wow, thank you for this amazing review! We're so pleased that you're happy with our service, and we'll certainly pass on your kind words to Tamaryn. Thank you!
Ambius UK

Rated 5 out of 5 stars

We have been using Ambius for a few…

We have been using Ambius for a few years. Liz Stewart always does a fantastic job, and always with a friendly face!

26 April 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Good morning,
Thank you for taking the time to write this, we appreciate your brilliant words! We'll let Liz know that she's doing a great job. Thanks!
Ambius UK

Rated 5 out of 5 stars

Great Service

We have Kerrie who attends the office and does an excellent job of maintaining our plants; she is professional, friendly and we hardly notice she is there.

26 April 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Good morning,
Thank you for this lovely review - we'll pass on your kind words to Kerrie!
Ambius UK

Rated 5 out of 5 stars

I find Ambius to be a very efficient…

I find Ambius to be a very efficient company. I have found every member of the team to be very pleasant and helpful

26 April 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Good morning,
Thank you for taking the time to leave this review - good feedback never gets old!
Ambius UK

Rated 5 out of 5 stars

Excellent Service

Excellent service, great products and friendly staff.

8 April 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hi Rhona,

Thank you for taking the time to leave us this review, we're very pleased that you enjoyed our services!

Ambius UK

Rated 5 out of 5 stars

Kerrie

Kerrie, who services our indoor plants, is attentive to detail and most cooperative. She is always cheerful and leaves the area neat and tidy after she is finished. There has been a marked improvement in the quality/ appearance of all of our plants and nothing is too much trouble. I would not hesitate to recommend both Ambius and Kerrie
to anyone.

5 April 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hi Rob

Thank you for taking the time to leave us with such a positive review - we really appreciate it!

Ambius UK

Rated 5 out of 5 stars

To The Early Birds

Always neat and tidy work completed to our outer and inner gardens. It's a pleasure to see Neil in the mornings - he's always happy and it's great to see another "early bird" with a smile to greet you first thing. He really cares for plants.

28 March 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hi there,

We really appreciate you leaving us with such great feedback.

Ambius UK

Rated 5 out of 5 stars

Kerry looks after our plants

Kerry looks after our plants, she is great, always has a smile and we receive excellent service. We would definitely recommend Ambius UK.

22 March 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hello Sarah!

Thank you so much for taking the time to leave us thie excellent review.

Ambius UK

Rated 4 out of 5 stars

Knowleadgeable and efficient service

Kerrie visits regularly to maintain and replace our office plants. She is cheerful, knowledgeable and efficient and we are always pleased to see her.

My only reason for not giving 5 stars was due to long delay and bad communication from the sales side of the business. The actual service we receive from Kerrie can't be faulted.

8 March 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hello Ruth,

We really appreciate your feedback! We like to listen to all of our clients to help us improve our service, thank you for taking the time to review us.

Many thanks, Ambius UK

Rated 4 out of 5 stars

Rocky start but excellent service!

From initially speaking with Sarah, who did a wonderful job helping us choose our plants for our new office space, up until the delivery of these (and the wonderful quality of the pots & plants) we were impressed with Ambius. So much so, that we ended increasing out order a few months in to our contract! The fact that we don't have to worry about maintenance and ensuring we are treating the plants with the care they need is also a fantastic perk.

Linzi and Tracey in particular have been incredibly helpful to the best of their ability despite there being some issues. Namely, we have a busy office space with many client meetings meaning we have required a set day (and time) for servicing the plants. While this took a while to get in to a routine and confirmed, now this is in place it has proved to be very efficient and with minimal disruption to the day to day running of the office.

We initially had an issue with flies, which I believe to be incredibly unusual. Tracey helped us manage this and eventually we had to get replacement plants and start again. This, unfortunately led to some issues with the returned plant pots being quite badly damaged. Fortunately, both Linzi and Tracey were incredibly apologetic and proactive in rectifying this, with minimal impact and I can't thank them enough for their efforts in ensuring that we were happy with the plants.

I only mention the above so as to show that despite there being some teething issues, I would absolutely recommend Ambius as I have every confidence in Linzi and her excellent service standards.

21 February 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hello Anna,

We really appreciate your feedback! Thank you so much for taking the time to leave us this review!

Many thanks, Ambius UK

Rated 5 out of 5 stars

A Lady called Ellen comes to our office…

A Lady called Ellen comes to our office in Birmingham to replace the office flowers etc.

Lovely woman very friendly always have a good chat when shes here and she makes the flowers look amazing!

never leaves any mess behind thoroughly cleans up after herself.

Really polite and friendly.

28 January 2019
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hi Aaron,

We're very pleased that you were satisfied with our service - thank you for taking the time to leave us with such a great review.

Ambius UK

Rated 5 out of 5 stars

Hassle free

Hassle free, efficient and professional. Just what we need!

20 December 2018
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hi there,

Thank you very much for your review, we're very pleased that you were satisfied with the service you have been provided.

Ambius UK

Rated 2 out of 5 stars

Poor Christmas service

I use Ambius for my office planting and generally they are quite good, but this review is for the Christmas orders I placed. For the second year running, stuff that I ordered has not been delivered. That's a failure to fulfil a basic task. The order form that Ambius uses for its orders is poor as it has no record at all of what has been specifically ordered, it just lists a number of items. If I want to check what I've ordered I need to plough back though emails, not that I should really have to check. I get the distinct feeling that the staff are over-stretched and that results in poor service. Won't be using Ambius again for my Christmas orders.

13 December 2018
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hi there Tim,

we're very sorry to hear what has happened. That is not the level of service we expect. Someone from your local branch should have been in contact to resolve this. We do hope we can turn this around to get your trust and confidence back. If there's anything else please don't hesitate in contacting us. Thank you.

Ambius UK

Rated 5 out of 5 stars

Excellent service from Tamryn and…

Excellent service from Tamryn and Peter.
This is a new contract and both Tamryn and Peter have been a great help!

16 November 2018
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hello Rachel,

Thank you for taking the time to review our staff and services - we are glad you are enjoying your experience with us!

Ambius UK

Rated 5 out of 5 stars

Great Plants for our Open Plan Office

We have some nice plants throughout our office and it helps break up the open plan environment. They were planned a year or more ago with the local representative and they look great. Maintenance too has been regular and excellent. The plants still look great! Thank you.

3 November 2018
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hello Ian,

We really appreciate this review! We are glad you are enjoying the benefits of our service.

Ambius UK

Rated 5 out of 5 stars

Excellent service

Excellent service, not cheap but worth it!

24 October 2018
Unprompted review
Ambius UK logo

Reply from Ambius UK

Hello Simon,

We really appreciate you taking the time to provide us with some valuable feedback - the underlying aim for what we do is providing the highest quality of service for all of our clients.

Ambius UK

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