American Carship Reviews 315

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, attentiveness, and excellent communication, often highlighting specific individuals for their helpfulness and dedication. Many people found the service to be smooth, efficient, and reliable, with timely updates and careful handling of their vehicles. The customer service is consistently described as exceptional, with agents going the extra mile to ensure satisfaction. However, some customers were dissatisfied with the pricing, reporting instances where the initial quote significantly increased, sometimes even quadrupling, just before pickup. These individuals felt that the pricing practices were misleading, leading to unexpected costs and delays in delivery. A few other people also felt that the delivery service was unreliable, with missed pickup dates and a lack of confirmed shippers.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Service

Customers generally report positive experiences with the service, highlighting professional handling,... See more

Price

Customers consistently note varied experiences with pricing. While some reviewers found prices reasonable,... See more

Delivery service

Consumers find delivery services to be ambiguous. Many reviewers praise the professionalism and care of... See more

Customer service

Clients share positive opinions on customer service, praising the professionalism, responsiveness, and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blake did a great job juggling a complex pickup - and stayed with me every step of the way. The final cost equalled the lowest quotes I received, but I got the feeling that many of the competitors wer... See more

Rated 5 out of 5 stars

My total experience was very good. I have shipped cars multiple times and Marina Rose was so helpful and quick to get my car transported. She was very thorough and professional. Everything was done on... See more

Rated 5 out of 5 stars

My agent was Davin Andreson @ American Carship. I was so impressed with his communication and honesty during the transport of my vehicle.. That I can't compliment him enough. He certainly put in the t... See more

Rated 5 out of 5 stars

Jason Walker and the team provided me with a smooth and easy car transportation service. They were helpful every step of the way and provided me with daily updates on when they would pick up my car an... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Marina was knowledgeable and extremely helpful throughout the whole process. The vehicle was delivered quickly and completely undamaged. She even negotiated a better price for me. Thank you Marina!

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Beware do not use!

If I could leave zero stars I would. The experience with the broker has been horrible. They lie about pricing just to make their commission and then try to negotiate with the transporter. This causes delays in delivery. The fact that I signed a contract for $950 paying them $250 upfront and $700 upon delivery means nothing. They charged me $1000 to release the car. Total lack of transparency. Zero customer service. I felt extorted. Never use this transport broker. Beware.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! DO NOT HIRE THIS COMPANY!

SCAM!! If I could give them less than 1 star I would! Provided me with a bogus insurance certificate - Quoted me an "all inclusive price" and then the actual shipment was 2X the price of the quote. They are just a bunch of baffoons sitting in another country just waiting on their next victim to call! They promised me that it would be delivered the same day - it took 3 days! When the auto was shipped completely, the broker called and wanted to know how I wanted to pay their courtesy Fee!!! I hung up on him!

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Beware of Scam

Beware of Scam! This company will give you a very competitive quote and then 2 days before shipment will QUADRUPLE the price! Their scam is that the original driver who they arranged now doesn’t have the appropriate insurance. They will guarantee not to worry…then the only available driver cost FOUR TIMES as much. They will lie and say that this driver is going out of his way to accommodate you. The actual driver denied this and states he was booked in the standard fashion.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

My agent was Davin Andreson @ American…

My agent was Davin Andreson @ American Carship. I was so impressed with his communication and honesty during the transport of my vehicle.. That I can't compliment him enough. He certainly put in the time and effort to make sure everything went smoothly. And that I was satisfied... Thank you Davin again...

10 September 2025
Unprompted review
Rated 5 out of 5 stars

“Excellent service

“Excellent service, very professional and reliable. From the first contact, they provided clear information and the whole process was fast and hassle-free. The staff was attentive, responsible, and delivered exactly what they promised. I definitely recommend American Carship Inc to anyone looking for a safe and high-quality service.”

12 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look