Apprentify Reviews 196

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, highlighting their expertise and dedication. Many people found the user experience excellent, noting the well-planned structure of learning and the ease of accessing resources through their app. The customer service is frequently described as exceptional, with individuals appreciating the personalized guidance and quick responses. However, some people were dissatisfied with aspects of the service, mentioning that classroom sessions could be drawn out or that the training didn't always feel tailored to their needs. A few other people also felt that communication was inconsistent, with different information provided by various staff members, and some expressed concerns about the workload and the pressure to complete assessments quickly.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their coaches and tutors for being... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the smooth operation from... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the excellent service, thorough... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the exceptional support,... See more

Application

Consumers find ApprentiFy to be a positive experience. Many reviewers highlight the fantastic course... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good classroom sessions, interactive and engaging. Some classroom sessions are drawn out and long-winded - think group work that lasts a whole day, but could be wrapped up in a few hours. The coaches... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant course to be on and both Caroline and Mark ensured we understood the whole syllabus and ensured I understood the why, when, what, how, where on all aspects of the course and espec... See more

Rated 5 out of 5 stars

Thank you, Apprentify, for helping me attain a Distinction grade in my Data Analyst Apprenticeship (Level 4). I want to sincerely thank you for your guidance and support throughout the course. The... See more

Rated 5 out of 5 stars

Apprentify has helped me learn so much about digital marketing, and now I feel confident and well prepared for the industry. I’ve had great support throughout the journey. A big shoutout to Simon for... See more


Company details

  1. #34 of 41 best companies in Recruitment
  2. #5 of 6 best companies in Business school
  3. #7 of 10 best companies in College
  4. #2 of 2 best companies in Institute of Technology
  5. #1 of 1 best companies in Sixth Form College
  6. #4 of 5 best companies in Talent agency

Written by the company

Here at Apprentify, we pride ourselves in offering a unique approach to turn aspiring marketers into business-ready experts. We’ve dedicated time and effort to perfect our specialist apprenticeship programme – so whether you’re looking to develop your career or seeking to advance your team, we can make it happen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

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This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing support and guidance

I did just over a year-long digital marketing course and with the amazing help of Nicola (my development coach) and the other brilliant tutors, I got a distinction! They were all very organized and supportive, highly recommend!!

28 May 2024
Unprompted review
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Reply from Apprentify

Thanks for the review Jannete! A huge congrats on your very well-deserved Distinction grade.

Rated 1 out of 5 stars

A really ruthless company

A really ruthless company , vile place to work with egotistical people who don't care about wellbeing, safeguarding, harassment or mental health

17 May 2023
Unprompted review
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Reply from Apprentify

Hi, we are really sorry to hear that your experience of working for Apprentify wasn't great. Please drop a note to info@apprentify.com so we can address your concerns directly.

Rated 5 out of 5 stars

Highly recommend Apprentify!

I recently completed a L4 marketing executive apprenticeship with Apprentify, and my experience has been extremely positive. I highly recommend both the course itself and Apprentify as the provider.

I didn’t fit the typical apprentice profile — I was 31, working a 30-hour week, with a young family and already employed in a marketing position but seeking further professional development.

After exploring multiple apprenticeship providers, I was impressed by Sally Ann's enthusiasm and the learner-focused approach at Apprentify. The sign-up process was smooth, and I was enrolled in the program within a few weeks.

I completed the course entirely through distance learning, including online classes, training modules, and practical business-based marketing activities. The classroom-based learning was particularly valuable as I was able to gain insights into various industries by interacting with learners from diverse backgrounds. My progress was easily tracked on a learning portal, allowing both me and my employer to monitor it closely.

Monthly virtual meetings with my learning coach provided one-on-one support, and three-monthly check-ins allowed my employer to be involved in shaping my learning journey.

The program is tailored to align with the L4 CIM curriculum, which was one of the reasons I chose Apprentify. Opting for the optional CIM unit allowed me to earn credits towards the full CIM certificate alongside my marketing executive qualification. This part was academically challenging but insightful. It aligned with the practical aspects of the course and enhanced my overall learning experience.

Rebecca Craven, my classroom teacher and learning mentor, played a crucial role in my development. Her classes were always informative, engaging and she consistently created a positive learning environment.

Her mentorship style extended beyond teaching, offering guidance, unwavering support, and encouragement to help me realise my full potential. She consistently went above and beyond the curriculum, providing additional tools, resources, and guidance for my ongoing growth. It was clear Rebecca genuinely cared about my success and I’m confident that I could still turn to her for advice in the future, knowing she would be more than willing to help. She’s an asset to Apprentify!

While I haven't required additional support from the rest of the team, it's evident that help is readily available if needed. The exam team has also been proactive in assisting me with managing and keeping track of the final assessment period.

The pace of the course felt manageable, tailored to my needs and those of my employer. Opting for the apprenticeship route instead of the academic one I initially planned was a wise decision. It allowed me to learn and apply new skills over 18 months, creating a more immersive learning experience compared to a shorter, condensed course. Plus, this route was more cost-effective for my employer as they accessed government funding and spread the cost of training over time.

I'm thrilled with my final result in both the apprenticeship and CIM. I now feel significantly more confident in my role, with noticeable improvements in my skills, behaviors, and overall professional and personal growth.

27 March 2024
Unprompted review
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Reply from Apprentify

Thank you so much for taking the time to share your incredible experience with Apprentify! We're thrilled to hear that your journey with us exceeded your expectations.

Rebecca Craven is indeed an exceptional mentor, and we're proud to have her on our team. Your words truly highlight her dedication and commitment to our learners' success. We'll be sure to pass on your kind words to her.

We're pleased to have provided you with a smooth and manageable learning experience, and it's fantastic to hear about your significant growth and newfound confidence in your role.

Thank you once again for your glowing recommendation. We wish you continued success in your career, and please know that we're here for you whenever you need us.

The Apprentify Team

Rated 1 out of 5 stars

Final review - steer clear!

I started my apprenticeship with Apprentify with high hopes, but unfortunately, things quickly worsened. I noticed several significant issues that left me feeling incredibly frustrated and disappointed.

Firstly, communication with my trainer, Mark, could have been far more present. They rarely responded to my emails or texts, making it difficult to get the support and guidance I needed. I needed more communication to feel more comfortable and confident about my progress.

One of the most frustrating aspects of my apprenticeship was the delay in receiving feedback on my coursework. It would take months for my coursework to be marked, making it nearly impossible for me to improve and stay motivated. It's challenging to grow and develop when you have to wait so long for feedback.

The training courses, which started engaging, quickly became repetitive and monotonous. This lack of variety and excitement made it difficult for me to find the motivation to attend these sessions. I felt stuck in a never-ending cycle of the same material, which didn't contribute to my growth or learning.

Moreover, the training sessions were uninformative and filled with excessive "comfort breaks." I would have been better off just being given the PowerPoint presentations and doing the learning and research independently. It felt like a waste of time and resources. Also, the software used to deliver these sessions is so buggy I must have devoted hours to sorting out technical difficulties throughout my apprenticeship.

In addition, while this may be unrelated, my mental health took a significant hit during this apprenticeship. The daily struggles and frustrations I encountered at work with the apprenticeship, such as the lack of communication and unengaging training, added an extra layer of stress on top of the already existing personal factors I was dealing with. It felt like a constant uphill battle, which took a toll on my mental health. The long waits for feedback and the repetitive nature of the coursework only added to my feelings of frustration and anxiety.

Lastly, when the time rolled around for my final exams, poor communication came to a head again. I ended up undertaking my first set of exams almost completely unprepared, as I was under the impression (after emailing to clarify as well!) that I had mistakenly received another learner's exam meeting invite when, in fact, the other learner and I were doing our exams at the same time; they had just sent the same email (which was sent over four times with the wrong name, so who could blame me for thinking it was a mistake?). I didn't even receive the necessary logins for the exam platform until the day before the exam at 4 pm - to put this into perspective, I should have received them *months* earlier. Then, when I was doing the exam, I did not receive my reasonable adjustments on the first day (admittedly, an oversight on my part somewhat, but with the stress of the unexpected exams, something was bound to slip my mind.) Then, on the second day of exams, when I realised my slip-up, I queried it and showed the letter I had sent in November 2022 explaining why I needed reasonable adjustments and what I needed; this hadn't been uploaded still, and it was February 2024 when I took my exams; it hadn't been uploaded when I sent it 1.5 *years* ago! Thankfully, this was almost immediately reviewed and approved by the EPAO, meaning I could have extra time for my portfolio discussion but not for the scenario-based tests. Thankfully, when I got my results, I got a Distinction by some miracle. However, I seriously doubt I would have been able to achieve this if the EPAO had not been lenient with the adjustments.

Overall, my experience with Apprentify was far from what I had hoped for. It was a frustrating journey marked by poor communication, delayed feedback, unengaging training, and adverse effects on my mental health—There is room for significant improvement.

19 March 2024
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Reply from Apprentify

Hi Harrison,

Thank you for taking the time to review Apprentify.

Can you please contact us at info@Apprentify.com regarding your experience while partaking in an apprenticeship with us? We apologise that you had such a negative experience, and would love to discuss this in more detail with you.

Thank you - Matt

Rated 1 out of 5 stars

If I could give this company a zero…

If I could give this company a zero rating I would. They caused my daughter nothing but stress and anxiety.
They did not provide the equipment for her to do her apprenticeship, when asked she asked for a proper pc, the response was that there was not the budget at the moment. She was expected to work 8 hours a day on a laptop with no other equipment (correct screen, keyboard or mouse) I am pretty sure that this would fail a DSE. Most companies would not get away with this.
A mock exam paper was put in front of her and she was informed to complete with no prior warning or time to practice. Her Safe Guarding Office & Functional Skills Tutor was not even made aware of the mock paper.
The list goes on and on.
The short time she was with this company, has knocked my daughter’s confidence and has had a tremendous impact on her mental health.
We took them to court and won her tribunal case against them for disability discrimination and victimisation amongst other things. This all involving top management and lack of support and professionalism on their part. Steer clear of this company.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

A great place for apprentices to thrive

As someone who already did got a first class degree I felt as though doing an apprenticeship was taking two steps back. However, Apprentify provided an invaluable learning experience which genuinely helped me in my day to day job role as a digital marketer. The online classes were a slog from a learner's perspective, but having trainers like Kulwinder who inject so much enthusiasm and engagement into the classes helped to make them more bearable. These online classes were so much more engaging, interesting and useful than some of the ones I took part in at university.

The other part of the apprenticeship is your Development Coach. I had Nicola and I honestly couldn't say enough nice things about her and the support she offered. She was bubbly and funny, it was always a pleasure to hop on a call with her and catch up. She always got back to any questions I had with answers in quick time and with the answers I needed.

I would recommend Apprentify to any uni students looking to get experience in a field slightly different to their degree or any young person looking to take the first steps towards their future career.

21 February 2024
Unprompted review
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Reply from Apprentify

Thank you for your review! We're thrilled to hear about your positive experience with Apprentify. It's fantastic to know that despite initial reservations, you found our apprenticeship programme to be invaluable for your growth as a digital marketer!

Rated 5 out of 5 stars

Content Creator Apprenticeship

Apprentify provided a seamless experience of my apprenticeship from start to finish! I have learnt many valuable skills which will help me in my future career. Lisa Hoyle was a fantastic tutor with plenty of knowledge and experience in this field.

Shoutout to Dawn who was a wonderful development coach, supporting me along every step of the way!

Thank you Apprentify!

24 January 2024
Unprompted review
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Reply from Apprentify

Hi Jasmyn, thank you for the review! We're so glad you had a great experience completing your apprenticeship through Apprentify and that you enjoyed your learning experience with Lisa and your coaching from Dawn.

Keep in touch!

Apprentify Team

Rated 5 out of 5 stars

Level 3 Junior Content Producer

I completed the Level 3 Junior Content Producer apprenticeship and my coach Lisa was amazing! This is a huge time investment but she was always very attentive and understanding - tailoring her approach to suit me the best. Thank you Lisa, you are an asset!

20 December 2023
Unprompted review
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Reply from Apprentify

Thank you so much for taking the time to share your positive experience with our Level 3 Junior Content Producer apprenticeship programme. We're thrilled to hear that you found the programme to be a worthwhile investment of your time and that Lisa, your coach, played such a pivotal role in your success!

Rated 5 out of 5 stars

Digital Marketing Level 3

I have just finished an Apprentify apprenticeship in digital marketing. It was a fantastic experience from start to finish, my coach Kulwinder was fantastic and supportive all the way through. For anyone wondering if an apprenticeship with Apprentify is worth doing, Don't hesitate! It is an excellent way to get qualified for a new career!

16 November 2023
Unprompted review
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Reply from Apprentify

Thank you very much for this review. We’re delighted that you had such a fantastic experience and we wish you all the best in your future career. Stay in touch!

Rated 5 out of 5 stars

SUPER APPRENTICESHIP SCHEME

Rebecca provided superb ongoing support throughout our first Apprenticeship scheme. Not only to the apprentice but also to ourselves the employer. Would highly recommend.

9 November 2023
Unprompted review
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Reply from Apprentify

Thank you for the review! We're delighted to hear that you would recommend us. We're pleased that both you as the employer and your apprentice had a positive experience with us.

Rated 5 out of 5 stars

Great Experience

I had a great experience using Apprentify. Rebecca was always there to offer support from beginning to end & I thank her very much. I would 100% recommend Apprentify to anyone thinking of pursuing an apprenticeship.

8 November 2023
Unprompted review
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Reply from Apprentify

We’re so glad that you had a great experience. We will pass on this message to Rebecca!

Rated 5 out of 5 stars

Great Apprenticeship Provider

Apprentify were super helpful throughout every stage of my apprenticeship and were always on hand to help if I required it. The program itself was suitable to my job role and was very useful in helping me understand more about how my role fitted in with the requirements needed to complete the apprenticeship. Couldn’t have asked for more help - shoutout to Robert Svan for being the best coach I could have asked for!

19 October 2023
Unprompted review
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Reply from Apprentify

Thank you so much for your review! We’re so glad you have had a great experience throughout your apprenticeship and we wish you all the best in your future career!

Rated 5 out of 5 stars

Robert was an amazing coach and course…

Robert was an amazing coach and course Co ordinator having seen over 20 staff complete apprenticeships in the last 10 years I found hime exceptionally professional, knowledgeable and supportive.

1 November 2023
Unprompted review
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Reply from Apprentify

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Robert served as an exceptional coach and course coordinator for you.

Rated 1 out of 5 stars

Stole my data scam

I signed up for aprentify to start an apprenticeship. They made me about three to four assignments and assessments and told everyone we would be put into employment. They took my national insurance, passport, birth certificate, gcse certificate and level 3 telling me that they will get back to me. Even made me send links for specific job. Instead of letting me know they ignored me for months which I have on email on proof. The women even got back to me once and said there was changes in the company for the delay and she will get back to me soon. I even contracted two other people that were dealing with my case. Well now they hold my data unless they have deleted it but it is still in the system emails as I was assured of a role. It was the best thing to happen to me because months after I got offered a role with a 13k raise from what they had and a level 4 as the women said I’d only be able to do a level 3. So don’t give up!

15 July 2023
Unprompted review
Rated 5 out of 5 stars

SEO Course

I took the SEO course through 5 weeks in July with Nathan. As a beginner to all things SEO I can now say I have a good understanding and feel way more comfortable with it. Nathan was a great course leader, he kept the sessions fun and engaging. Definitely recommended!

28 July 2023
Unprompted review
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Reply from Apprentify

Hi Sumaiyah,

Thanks for leaving a review! We are so glad that you enjoyed your SEO course and managed to take a lot from it.

Thanks for the review!

Rated 5 out of 5 stars

Friendly and Supportive

Everyone there is super friendly and supportive. Always able to answer any questions and solve any issues.

20 June 2023
Unprompted review
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Reply from Apprentify

We are happy we were able to help! Thank you for leaving the review.

Rated 5 out of 5 stars

Really great course

Really great course, learned a lot and got a lot of help along the way!

30 June 2023
Unprompted review
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Reply from Apprentify

Thank you for leaving such a positive review Olivia! Happy to be able to help.

Rated 5 out of 5 stars

Fantastic team - Digital Marketing

I just finished the Digital Marketing apprenticeship and am extremely happy with it. Group classes are taught by engaging tutors who provided a very in depth education on their subjects and you can feel their passion for digital marketing through their delivery.
Particularly, my development coach Kulwinder was invaluable in helping me focus on reaching my professional and study goals. She always took the time to listen to me and was a fantastic mentor.
The entire Apprentify team cared about my progress and was always there for extra support whenever I needed it.
Big thank you to the entire team and Kulwinder for helping me over the past 16 months!

23 June 2023
Unprompted review
Rated 2 out of 5 stars

Not reliable for messaging back

They might say a bunch of things about giving apprenticeships and say that they were ranked the best in some unknown thing, but they are by far the worst company to contact for further questions. Tried calling them the last 3 weeks and emailing them everyday, but not a message back.

9 June 2023
Unprompted review
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Reply from Apprentify

Hi Thank you for taking the time to review Apprentify. Can you please contact us at info@Apprentify.com regarding your attempts in trying to contact us. We pride ourselves on the level of communication so we very surprised after 3 weeks you have not reached anyone especially as you have tried every day. If you can please provide with the email address, person and numbers you have been reaching out to and we will look into this as a matter of urgency.

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