Askadoctor Reviews 4,319

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,083 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and kind approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning how quickly they were connected with a professional and received valuable advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's professionalism,... See more

Customer service

Consumers find customer service to be positive, highlighting the professionalism and communication of the... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the knowledgeable doctors who explain... See more

Response time

Customers had positive experiences with response times. Many reviewers appreciated the speedy and timely... See more

User experience

People report positive experiences with user experience. Customers found the app easy to use, with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr.Scott calmly and thoughtfully crafted and guided us through a treatment plan for our dog who had consumed medication. He understood that we had no access to urgent and emergent veterinary care and... See more

Rated 5 out of 5 stars

A Q&A format and with a specialist or any practitioner in any field of service can leave feelings of detachment. But this was a great experience that almost equaled a face to face format. All my quest... See more

Rated 5 out of 5 stars

The doctor walked through my symptoms with me, which showed that she fully reviewed the information. She explained her analysis and how she arrived at that conclusion. She also provided a treatment an... See more

Rated 5 out of 5 stars

A huge help at a difficult time. This process was quick thorough and very informative. The initial evaluation over the chat was very efficient, friendly while remaining focused on my experience. The... See more


Company details

  1. Information Services
  2. General Practitioner
  3. Internist
  4. Mental Health Services

Written by the company

Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Useful Advice

Step by step approach to solving the problem clarified.
I contacted the company and they responded with a “right back at you” message—so, not resolved yet.

24 April 2026
Rated 5 out of 5 stars

Knee problem diagnosed

The doctor’s recommendations were given to me in text as well as her voice. The response time was immediate. Her solutions have had positive results overnight.

21 April 2026
Rated 5 out of 5 stars

She listened and quickly reassured me…

She listened and quickly reassured me that a mandatory hospital stay was not necessarily what was best. And then she made recommendations that would help so we could start treating the problem instead of rushing off to the ER. Having her reassure me along with that she dealt with it several times before really helped a lot.

18 April 2026

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