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Atmooz Reviews 1,223

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Nice table lamp, everything as expected. Quite fast delivery to Germany, But please change your freight forwarder DPD. They always place the cartons in front of the house although the recipient is at... See more

Company replied

Rated 5 out of 5 stars

I am a regular customer at Atmooz. I have already bought 4 lights (1 ceiling lamp, 1 pendant lamp, 1 floor lamp and 1 table lamp) in the last couple of years. Absolutely love the quality and the des... See more

Company replied

Rated 5 out of 5 stars

Beautiful lamps, made with quality materials! Atmooz has a nice website with good information (measurements etc.) and the photos are truthful. We've now ordered four lamps in total and what struck me... See more

Company replied

Rated 5 out of 5 stars

I'm very happy with the beautiful lamp I ordered and already got so many compliments on how nice it is. It really adds a lot to the room. I really love the design, and I'm impressed with the quality.... See more

Company details

  1. Lighting Shop
  2. Decoration and Interior Design Store

About Atmooz

Written by the company

Belgisch betaalbaar én luxueus design

VERLICHTING KLEINMEUBELEN DECORATIE

Ontdek de unieke, hedendaagse collectie verlichting en decoratie van Atmooz. Atmooz gaat voor betaalbaar design in een luxueus jasje. We willen je inspireren en het je zo eenvoudig mogelijk maken om zelf de look en feel van je interieur te bepalen. Daarom sleutelen we bij Atmooz dagelijks aan onze collectie. Atmooz vertrekt hierbij altijd vanuit 2 pijlers: kwaliteit en schoonheid.

De Atmooz-collectie omvat hanglampen, vloerlampen, tafellampen, wandlampen, decoratie en kleinmeubelen. We streven ernaar alle items op elkaar af te stemmen qua design en materiaalkeuze. Dit maakt het je mogelijk eenvoudig te mix & matchen en in een handomdraai een mooi samenhangend interieur te creëren.

Maak kennis met onze collectie op www.atmooz.com, volg ons op Facebook, Instagram, TikTok en Pinterest voor extra inspiratie.

Wat zijn de sterke punten van Atmooz?

Onze garanties:

• Snelle levering
• Gratis verzending boven 50,-
• 3 jaar garantie
• Maandag t.e.m. vrijdag klantenservice
• Gratis retour binnen 30 dagen
• Niet tevreden, geld terug

Contact info

Spring Deals -20%

Hoge kortingen op design verlichting, kleinmeubelen en decoratie.

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So nice

So nice ! And good quality!

11 September 2023
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Reply from Atmooz

Dear Ann, thank you very much for your kind review. Hopefully we may welcome you again in the future!

Rated 5 out of 5 stars

Customer Service as it should be

We had some issues with the registration of a new account, but Tanya has helped us perfectly. This is how Customer Service should be.

21 August 2023
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Reply from Atmooz

Dear Wim, we are very happy to hear that and we really appreciate your kind review. Thank you very much!

Rated 4 out of 5 stars

Good service

Fast delivery
Unfortunately, two light bulbs were broken, but they were replaced immediately. Great service !

13 August 2023
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Reply from Atmooz

Dear customer, thank you very much for your kind words. We hope you enjoy your lamp.

Rated 1 out of 5 stars

Missing parts

Ordered a lamp with 9 pieces but only 7 arrived. No answer to emails. After I sent several messages they answered… bad service and no compensation. Why paying before…

7 August 2023
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Reply from Atmooz

Hello Aylin, Thanks for this review. Indeed the delivery was not complete and we are sorry for this. Your first message was received on friday 17.45h. Outside our office hours. Our shop may be open 24/7 but our customer service is not working in the weekends. I have replied your email/facebook messages on saterday (facebook) and sunday (email). And on monday the 2 parts you were missing were put on transport. Personally I think this is state of the art service. But indeed it was better when the first delivery was also state of the art.

Rated 5 out of 5 stars

Excellent service

Excellent service. The two table lamps are beautiful.
Quick delivery

9 July 2023
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Reply from Atmooz

Dear Ruhsar, thank you very much for your kind words. I hope you enjoy your buy!

Rated 5 out of 5 stars

great support

great support, great product

26 June 2023
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Reply from Atmooz

Dear Boris, thank you so much! Enjoy your buy and hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service…..this is the third time i have ordered lamps and every time they arrive within a few days.
Will no doubt use again

26 June 2023
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Reply from Atmooz

Dear Stuart,thank you very much for your kind words. We are looking forward to welcome you again in the future. Team Atmooz

Rated 5 out of 5 stars

Especially like fast delivery !

Especially like fast delivery !
Lighting is not yet installed zam for next week, at least it is beautiful!

25 June 2023
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Reply from Atmooz

Thank you for the positive comment and good luck with the purchase of your lamp.

Rated 4 out of 5 stars

Fast and secure delivery.

Delivery was fast and on time however I did not install them yet so I cannot give an opinion about that, although the lamp is looking beautiful in its packaging! :)

29 May 2023
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Reply from Atmooz

Fijn om te horen dat de levering vlot verlopen is. Veel plezier met uw mooie lamp.

Rated 5 out of 5 stars

The best service

The best service, quick delivery and great support. Thank you!

4 May 2023
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Reply from Atmooz

Dear Viktoryia, thank you so much for your kind review. Enjoy your buy ;-)

Rated 5 out of 5 stars

Beautiful lamps

Beautiful lamps, made with quality materials! Atmooz has a nice website with good information (measurements etc.) and the photos are truthful. We've now ordered four lamps in total and what struck me with delivery was that they are very carefully packaged with a lot of support so that the lamps cannot be damaged.

1 May 2023
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Reply from Atmooz

Dear Steven, we thank you very much for your nice review. It means a lot to us. We hope te welcome you again in the future. Kind regards, Team Atmooz

Rated 2 out of 5 stars

We ordered the saigon hanging light

We ordered the saigon hanging light. After installing one lightbulb was not illuminating. We used the led bilbs from atmooz. On the light fitting it was indicated a max of 2 Watt can be used. However on the site it is mentioned to use less than 2 watt led. It is confusing. We then got another plate. So i needed to call the electrician again to replace the plates at my cost.
The light bulbs delivered are not the same type as shown the site which is confusing as well.

29 March 2023
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Reply from Atmooz

Dear San, we are very sorry to hear that you had some issues with the pendant. We have contacted our manufacturer to take into account this issue. They will do the necessary to fix the problem, so there will be no more confusion. You can always contact us via email on hello@atmooz.com. Maybe we can come to an agreement regarding a refund. Kind regards, Team Atmooz

Rated 5 out of 5 stars

Zeer tevreden

Stijlvolle lamp, what you see, is what you get.

2 April 2023
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Reply from Atmooz

Dag Ilse, dankjewel voor de fijne woorden! Wij zijn blij dat u tevreden bent. Geniet ervan ;-)

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