The process was quick, on the app there was regular updates on the journey from mortgage offer all the way to completion which was good for tracking. The only thing about atom is it is very high inter... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since opening an account with Atom Bank, I have been extremely happy with everything that they offer. If I need to contact them they have been very understanding of the questions I have asked.... See more
Company replied
Atom made my first time mortgage so easy. App was very easy to use and navigate. I even made a mistake and forgot to accept something via the app and I received a phone call to chase this up which I w... See more
Company replied
Instant approval for our mortgage. It could not have been simpler. The online portal is brilliant for tracking, but has other features I've not tried yet such as overpayments. Highly recommend.
Company replied
Company details
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
22k reviews
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App so easy to use
App so easy to use, and bond to set up. Best interest rate around.
16 October 2026
Reply from Atom bank
Hello there Claire! I'm glad you found our app so easy to use! Always grateful for the time you took to leave us such a great review! Thanks again! DS
Excellent service
I have been using Atom Bank’s savings accounts for a few years. Opening new accounts and managing them is always straightforward, quick and hassle-free.
Compared with some other banks, Atom really stands out for its simplicity and user-friendly app. The convenience and ease of use make them one of my favourite banks for saving.
If I could give more than 5 stars, I absolutely would! Highly recommended.
14 October 2026
Unprompted review
Reply from Atom bank
Hello there!
Thanks for taking the time to leave us a great 5 star review. Glad to hear you're enjoying using the app and its so easy to use!
In this case we will just say its the first 6 star trip advisor review!
We really appreciate it! DS
Atom pays great interest rates,User…
Atom pays great interest rates,User friendly app and helpful staff on hand should you have any questions
9 October 2026
Reply from Atom bank
Good afternoon Stephen! Thank you so much for the great comment! Really appreciate you taking the time to give us a 5 star review! DS
App is really easy to use
App is really easy to use & products are competitive rates & easy to set up.
15 October 2026
Reply from Atom bank
Afternoon Steve...We're so pleased to hear that you find our app simple to navigate, enjoy our competitive rates, and had a smooth account setup process. Thank you so much for taking the time to leave us a wonderful 5-star review :) EJ
Reply from Atom bank
Hey Yoke, great to hear you have great service from ourselves. We really appreciate you taking the time to leave your 5 star review :) EJ
Efficient
Efficient, quick service. Easy app to use and good interest rates. Plus it’s a British firm. I can definitely recommend.
14 October 2026
Reply from Atom bank
Afternoon Lizzii, we're so pleased to hear that you are enjoying our swift service, user-friendly app, and competitive rates. It is wonderful to know you feel confident recommending us, and we truly appreciate your supportive feedback! Thank you for the 5 star review :) EJ
Banking with Atom couldn't be easier
Banking with Atom couldn't be easier. Even my 70yo dad loves it and finds the app very easy and intuitive to navigate.
Your products are generally market leading too
14 October 2026
Reply from Atom bank
Hey Deborah. We are so pleased to hear that both you and your father find our app so simple and intuitive to navigate. It is fantastic to know that you are enjoying our competitive products as well. Thank you so much for taking the time to share your wonderful feedback and for the 5 stars :) EJ
Quick reply to queries and easy access…
Quick reply to queries and easy access to accounts.
4 October 2026
Reply from Atom bank
Hey there...We are delighted to hear that you experienced prompt support and found managing your accounts so convenient. Thank you for taking the time to leave us this great 4-star review! EJ
I’ve only been banking with atom for…
I’ve only been banking with atom for the last month, but I was pleasantly surprised with the rate of interest I got at the end of that month I shall be saving with atom from now on.
14 October 2026
Reply from Atom bank
Hey Terrie. We are happy to hear about your great first month saving with us. Thank you for your review. We are glad you enjoyed your experience with our interest rates and look forward to helping you reach your future financial goals :) EJ
My transactions and new isa done with…
My transactions and new isa done with little fuss. But disappointed that I could not just transfer money from an existing account. Had to withdraw all funds and then reinvest.
7 October 2026
Reply from Atom bank
Afternoon Gordon. We're glad to hear that opening your new ISA was otherwise seamless. We appreciate your feedback regarding the transfer process, as moving funds directly between accounts should be much simpler. Thank you taking the time to leave your feedback and for the 4 star review :) EJ
Great experience with Atom
A really seamless experience in getting a mortgage and the app is great. I just wish we could go direct
11 May 2026
Reply from Atom bank
Hey Arash. Thank you for taking the time to share your feedback with us. It is wonderful to hear that your mortgage journey went so smoothly and that you are enjoying our digital platform. We truly appreciate your comments regarding direct access and will keep this in mind as we continue working to improve our services :) EJ
Very Good service and decent interest rates
Good service and decent interest rates for savings. Everything works as expected and the website is very easy to navigate. Best of all this company doesn't chase you to have a credit card or any other nonsense. Just a simple savings company.
9 October 2026
Reply from Atom bank
Afternoon Bryan...We are thrilled to hear that you are enjoying our straightforward approach to savings, competitive rates, and user-friendly website. Thank you for sharing your positive feedback and taking the time to leave us a 5-star review :) EJ
Competitive rates with a great app
Great app easy to use and manage money.
It’s easy to see all accounts in one home page
It’s easy to open different accounts and transfer funds . The notifications and emails are all relevant and when rates change they give good notice .
13 October 2026
Reply from Atom bank
Afternoon Elaine. We are so pleased to hear that you find our app easy to use for managing your money and viewing all your accounts in one place. It is wonderful to know that opening new accounts, transferring funds, and receiving our timely updates and rate notifications have created such a smooth experience for you. Thank you for taking the time to leave us a 5-star review :) EJ
Brilliant service
9 October 2026
Reply from Atom bank
Afternoon Hane, pleased you had great service. We appreciate you taking the time to leave your 5 star review :) EJ
Reply from Atom bank
Hey David...We are so pleased to hear that your transfer went smoothly and that our explanations were clear. Thank you for your wonderful 5-star review :) EJ
Fast transaction
Fast transaction, with good rates and well explained. Second time I have used Atom banking and probably not my last.
1 October 2026
Reply from Atom bank
Afternoon Richard! Thank you for the fantastic five-star review! We are thrilled to hear that you experienced a quick transaction with clear guidance and great rates. Knowing that you have chosen to save with us again and plan to return in the future truly means a lot to our team :) EJ
Great App !
Easy access clear information and a telephone number if you have any questions .
13 October 2026
Reply from Atom bank
Hey Lyn, we are so pleased to hear that you found our information clear and enjoyed the easy access to our support team. Thank you for taking the time to share your positive feedback and for giving us a 5-star rating :) EJ
Brilliant rate and easy to use
Brilliant rate and easy to use, as long as you have a smart phone
13 October 2026
Reply from Atom bank
Afternoon Peter, we are so pleased to hear that you are enjoying our competitive rates and finding our mobile app so simple to navigate. Thank you for taking the time to share your wonderful 5-star review with us! EJ
Excellent savings provider
Easy to use app,.lots of information on products and competitive.
13 October 2026
Reply from Atom bank
Afternoon Clive, we are so pleased to hear you find our app easy to navigate and appreciate the comprehensive product details and competitive rates we offer. Thank you for taking the time to share your wonderful five-star review and positive feedback with us :) EJ
Good range of products
The app is easy to use, I have used their savings accounts more than once. Help is easy to get if you don’t know what to do. I would use them again.
13 October 2026
Reply from Atom bank
Afternoon :) We are so pleased to hear that you find our app user-friendly and have returned to save with us multiple times. It is also wonderful to know that our support team has been readily available whenever you needed assistance. Thank you so much for your loyal support and for sharing such a positive 5-star review! EJ
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