I've been dealing with Avatrade for about 3 years now and like any company challanges arises, but the nesessary support guided me with proper solutions. Mark, my account manager is only a email or cal... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
An almost immediate call from Simon after I had emailed him my concern had proven the fact that a human touch supersede AI bot revolution. He actually called me back after he fixed the problem and h... See more
Company replied
That's very good experience, I'm very much interested in the services provided by Avatrade. The assistent is very kind, attentive and very competent. Mr Mose take care of me since me first impressio... See more
Company replied
Just created an account and it was verified within few minutes got a welcome call from Tsvetan Petrov who was super helpful in answering all our questions. Guides us on which bank account works best w... See more
Company replied
Company details
- Stock broker
- Alternative Financial Services
- Financial Institution
- Investment company
- Non-bank financial service
Written by the company
AvaTrade is a globally regulated online CFD broker, dedicated to providing traders worldwide with a safe trading environment. As an AvaTrade customer you can enjoy state-of-the-art trading platforms and a mobile app, a variety of 1250+ forex, stocks, cryptocurrencies, commodities & indices, free market education fit for all levels, high leverage of up to 400:1, tight spreads and the peace of mind when trading with a multiple award-winning broker that has 9 regulations across 6 continents.
Exciting Features
Written by the company
- Traders benefit from tight spreads, easy deposit methods, multilingual customer support, 1250+ instruments, immediate execution of positions, and access to live liquidity through a wide range of platforms.
- State-of-The-Art Trading Platforms
- AvaTrade provides multiple platforms including MT4, MT5, DupliTrade, WebTrader, AvaOptions and the AvaTrade mobile app – there’s something for everyone. Traders also enjoy real-time updates to stay on top of the market.
- Comprehensive Education
- AvaTrade’s Demo account allows beginners to learn how to trade and enables advanced traders to test their strategies in a risk-free environment. Traders also enjoy exclusive access to video tutorials, eBooks, economic indicators and the Sharp Trader academy, which can help them polish their trading strategies and abilities. Clients can also register for regular webinars hosted by AvaTrade professionals that cover all important aspects of trading.
- Worldwide Regulations
- AvaTrade is among the top online brokers in the world with offices around the globe. The company is regulated by the Central Bank of Ireland and licensed throughout the European Union. It is also regulated by ASIC in Australia, the Financial Services Commission (FSC) and FFAJ Financial Futures Association in Japan, and the B.V.I Financial Services Commission in the British Virgin Islands. In Canada, AvaTrade operates in collaboration with Friedberg Direct, a division of Friedberg Mercantile Group Ltd., one of the oldest and highly regarded financial services companies in the industry, regulated by the Investment Industry Regulatory Organization of Canada (IIROC).
- Conclusion
- From cutting edge platforms, multilingual service to comprehensive education, worldwide offices, and over 19 years’ in the industry, there’s no doubt that AvaTrade is the right choice. All of these combined provide complete peace of mind for traders to trade with confidence.
Innovative pioneer in online forex and CFD trading!
Excellent bonuses, high leverage, immediate execution, tight spreads, 24/5 support and no commissions.
Trade on the most powerful platforms, with excellent trading conditions.
Contact info
Dublin, Ireland
- cs@avatrade.com
- avatrade.com
4.8
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Support.Alles Okay
13 May 2026
Reply from AvaTrade
Wir freuen uns sehr über Ihre Bewertung auf Trustpilot.
Unser Support-Team steht Ihnen jederzeit zur Verfügung, falls Sie weitere Unterstützung benötigen.
Vielen Dank, dass Sie Teil der AvaTrade-Community sind.
Das AvaTrade-Team
I make my deposit clear and transparent.
13 May 2026
Reply from AvaTrade
Thank you very much Dario for sharing your experience! We are happy to know that you found the deposit process clear and transparent. At AvaTrade, we constantly strive to ensure maximum clarity and security in every financial operation, offering our clients total peace of mind in managing their funds.
We always remain at your disposal for any future needs.
We invite everyone to discover the transparency of our services and register at www.avatrade.com
Great to have you on board!
The AvaTrade Team
Very unprofessional behavior with…
Very unprofessional behavior with employee from ab investment using abusive languages specially the malayalam speakers
1 May 2026
Unprompted review
Reply from AvaTrade
We were unable to identify a registration with AvaTrade based on the details provided via the Request Information function within Trustpilot - we not this is the second review and we have received the same information.
We kindly wish to highlight that if any entity has used our name wrongly, we kindly request further details via cs@avatrade.com in order for our team to investigate.
AvaTrade takes impersonation very seriously and will take all action necessary.
Thank you and we look forward to understanding more.
The AvaTrade Team
That's very good experience
That's very good experience, I'm very much interested in the services provided by Avatrade. The assistent is very kind, attentive and very competent. Mr Mose take care of me since me first impressions to the platform and is totally opened to give all the assistance I may need. thanks Avatrade, and a special thank to Mr Mose.
Viva!
11 May 2026
Reply from AvaTrade
Thank you so much Varg for sharing your experience with us! We’re delighted to hear that your first impressions of AvaTrade have been so positive and that you’re enjoying the services we provide.
It’s especially great to know that Moises has been there to support you from the beginning with kindness, professionalism, and genuine attention to your needs. Having team members who are approachable and committed to helping our clients every step of the way is something we truly value, and we’ll be sure to pass along your kind words to him.
If anyone is considering joining AvaTrade, simply register at www.avatrade.com and our team will be happy to welcome you personally.
Thank you,
The AvaTrade Team
Trading platform very user friendly. Staff very helpful. Support service awesom.
The trading platform is very user friendly.
Ava Protect is also great. Thanks that it is flexible in terms of protection duration. Of course, if possible to reduce the premium a bit, that would be appreciated.
Mark Mates is my account manager and he is awesome...he lifts you up and encourage even when one doubts oneself and is utterly demotivated. Very reachable and approachable. He always gives me good advise that helps me as a trader.
Thomas is also helping a lot with his webinars on the psychology of trading.
The market reports we get twice a day are also helpful.
11 May 2026
Reply from AvaTrade
We truly appreciate your detailed feedback! It’s wonderful to hear that you’re enjoying the user-friendly platform, AvaProtect features, and the daily market reports.
We’re especially pleased to know that Mark has been such a positive source of support and encouragement throughout your trading journey, and that Thomas’ webinars have also been valuable for you. We’ll be sure to share your kind words with them both.
If anyone would like to start their journey with AvaTrade, simply register at www.avatrade.com and our team will be happy to welcome you personally.
Great to have you on board with us and we wish you trading success!
The AvaTrade Team
Had a good experience with the customer…
Had a good experience with the customer care and the platform is top tier I'm general
11 May 2026
Reply from AvaTrade
Thank you Daryl for taking the time to share your experience with us! We’re delighted to hear that you had a positive interaction with our customer care team and that you rate the AvaTrade platform so highly overall.
Creating a smooth trading experience backed by responsive support is something we continuously strive to deliver to all our clients.
If anyone would like to begin their journey with AvaTrade, simply register at www.avatrade.com and our team will be happy to welcome you personally.
Great to have you on board with us,
The AvaTrade Team
He called several times to notify me…
He called several times to notify me about my account and to ask if I needed assistance with the platform.
11 May 2026
Reply from AvaTrade
It’s wonderful to know that our team made sure to stay in touch and ensure you had the support you needed with your account and the platform.
We believe that being available and proactive can make a real difference, especially when getting started, so your feedback means a lot to us.
If you’d like to discover more about AvaTrade, feel free to visit www.avatrade.com and register, and one of our team will be in touch to welcome you.
Thank you,
The AvaTrade Team
Despite experiencing many issues caused…
Despite experiencing many issues caused by myself from the moment I started, the technical team and my very valuable customer representative, Ms. Pelin, made great efforts to resolve my problem with their outstanding support. It is definitely a firm that I recommend to all traders.
8 May 2026
Reply from AvaTrade
Thank you Sami, we sincerely appreciate you taking the time to share such thoughtful feedback. We understand that starting out can sometimes come with challenges, and it truly means a lot to hear that our technical team and Pelin were able to support you through those moments and help resolve the issues you experienced.
Pelin’s dedication and commitment to assisting our clients reflect exactly the level of care we strive to provide every day, and we’ll make sure your kind words are shared with her and the team.
Your recommendation genuinely means a great deal to us, and it is great to have you on board with us!
The AvaTrade Team
You have best teaching skills
10 May 2026
Unprompted review
Reply from AvaTrade
This is lovely to hear Reitumetse, and we thank you for sharing this hear on Trustpilot.
Creating a positive and supportive environment for our clients is always our goal, and your feedback means a lot to our team.
If anyone would like to learn more about AvaTrade, feel free to visit www.avatrade.com and register with us, and one of our team will reach out to answer any questions you may have.
Thank you,
The AvaTrade Team
Reply from AvaTrade
Thank you so much for your lovely feedback!
A friendly and supportive experience is exactly what we aim to provide, and we’ll make sure to pass your kind words on to Alev personally.
Great to have you on board with us and we wish you trading success!
The AvaTrade Team
The agent Alev Nazli was great
The agent Alev Nazli was great. My concerns were answered quickly with a friendly attitude. Thank you
6 May 2026
Reply from AvaTrade
Thank you Ahmed, it’s superb to hear Alev was able to assist you quickly while maintaining such a friendly and professional attitude.
Providing prompt and approachable support is something we highly value, and we’re delighted that your experience reflected this.
If you’d like to explore more about AvaTrade, feel free to visit www.avatrade.com
Great to have you on board with us,
The AvaTrade Team
Awesome customer support
Awesome customer support, never let me down and they quick with it
8 May 2026
Unprompted review
Reply from AvaTrade
We really appreciate your kind words Keino! It’s great to know that our support team has been dependable and responsive whenever you needed assistance.
Being there for our clients with quick and efficient support is extremely important to us, and we’re happy to hear we’ve been able to deliver that experience for you, and we have passed on your kind words to Alev who assisted.
Great to have you on board with us!
The AvaTrade Team
Good response and support
6 May 2026
Reply from AvaTrade
This is great to hear Ronnie and we thank you for sharing your positive experience on Trustpilot.
Should you need any support, our team is always here to help.
We appreciate your trust in AvaTrade and wish you the best in your trading journey.
The AvaTrade Team
Great platform .The Avatrade Go trading platform is…
The Avatrade Go trading platform is efficient,user friendly,safe and credible.
I am confident to use it and recommend the platform to others.
7 May 2026
Reply from AvaTrade
We truly appreciate your feedback Devamanie!
t’s wonderful to hear that you find the AvaTrade app efficient, user-friendly, safe, and reliable.
Building a platform that gives our clients confidence while trading is exactly what we strive for, so your recommendation means a lot to us.
If anyone would like to start their trading journey, simply register at www.avatrade.com and our team will be happy to welcome you with a call.
Great to have you on board with us!
The AvaTrade Team
Reply from AvaTrade
Thank you Gianluca, we are really happy to hear that you had a nice experience and that Giuseppe was able to provide you with great support.
Having a supportive and attentive team is something we truly value, and we’ll be sure to share your words with Giuseppe.
If anyone is thinking about getting started, feel free to register at www.avatrade.com and our team will be happy to welcome you.
Great to have you on board with us,
The AvaTrade Team
Good experience
5 May 2026
Reply from AvaTrade
We greatly appreciate your review on Trustpilot.
Our support team is always available should you need further assistance.
Thanks for being part of the AvaTrade community.
The AvaTrade Team
Reply from AvaTrade
Thank you for taking the time to share your experience! We’re delighted to hear that you found our support team quick to respond, friendly, and informative throughout your interaction with us.
Providing timely assistance and making sure our clients feel supported every step of the way is very important to us, so your feedback is truly appreciated.
If you’re looking to start your trading journey, you can register anytime at www.avatrade.com and one of our team members will be happy to welcome you with a personal call and help you get started.
Great to have you on board with us,
The AvaTrade Team
Alev Nazli was quick responsive and…
Alev Nazli was quick responsive and helpful thank you
6 May 2026
Unprompted review
Reply from AvaTrade
Thank you Moe for sharing your positive experience on Trustpilot and we have passed on your kind words to Alev from the team.
Should you need any support, our team is always here to help.
We appreciate your trust in AvaTrade and wish you the best in your trading journey.
The AvaTrade Team
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