I’ve ended up trusting Mike and the team at Average Dad Tech more than any other phone seller I’ve dealt with. Their service is consistently solid, the communication is clear, and Mike’s honesty... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #20 of 73 best companies in Mobile Phone Shop
Written by the company
Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung). We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world! Any queries please email: support@averagedadofficial.com Alternatively, drop a comment on our videos and we will try our best to answer it!
Contact info
United Kingdom
- support@averagedadofficial.com
- averagedadofficial.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having communicated with James and Mike…
Having communicated with James and Mike over the past 6 months i have nothing but praise for these guys. I get Mike i love this youtube channel and his Personal Honest opinions on tech. I had purchased a phone from them a while ago which ran into some issues and had to be sent to Korea for fix , which was all covered under warranty free of charge! The communication from James and indeed Mike has been nothing short of first class. Mike even phoned me earlier today for a update and chat. I've never experienced customer services like that from any company before. Unbelievably good. Keep up the superb work guys. Just want to express my gratitude for your continued great work
BEYOND happy with ADT Tech Store!
All I can say is, DO BUY from ADT Store.
This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route.
I don’t know Mike personally, but the guy we see on his YouTube channel is reflected in the way his store operates. Whether it’s emails from Samantha or James, you WILL be kept up to date - they’re VERY professional, polite & clearly love tech themselves. I’ll be buying more phones through ADT Store… Justin House.
My first purchase Chinese phone
My first time importing a Chinese model phone and purchased in the AD store because it meets my expectations. The communication with the store is good and friendly. Will buy again.
Average dad
Average dad , gives honest information on buying Chinese phones And that’s what you need if you are going to buy
I just received my new Vivo X200 Ultra…
I just received my new Vivo X200 Ultra phone in Texas, USA from Average Dad. They were completely responsive to all my questions and kept me in the loop. I absolutely love my phone. I'll definitely be ordering again. Thanks for everything!!
Terrible experience, worse owner
Terrible experience, terrible abusive guy
Top Service!
Top! Real quick delivery, no problems just flawless! I would buy from Average Dad Tech again.
Having customer care answer my…
Having customer care answer my questions in a timely manner
Quick and easy payment/checkout
Quick and easy payment/checkout on this store, all terms and conditions are clear cut which is useful when ordering a phone from overseas, been a long term fan of AD and his store reflects how much of a staple he is in the tech reviewing community :)
Amazing service - warmly recommended
I have ordered three phones (Oppo Find X8 Pro, Vivo X200 Ultra, and Honor Magic v5) from Average Dad, and all occasions the experience has been great.
Although they offer two weeks for a free return, I could return the Oppo after that time had passed (minus re-stocking fee, fully acceptable), and the pre-ordered Vivo was sent on time.
I cannot recognize my experience in that of other reviewers, and I can only warmly recommend buying here; I have thrice, and will do so again.
Update 17/05/2025:
Got a tax invoice above the £40, sent a copy of the invoice, and was reimbursed directly, as promised per policy.
Update 02/10/2025:
Fast forward and I ordered the Honor Magic V5 from ADT. I got the phone but it turned out to be a "Monday sample" and Mike was more than forthcoming to help me sort out and get a replacement device. It was a lengthy discussion, he was top-notch professional, kind, and even gave me a call.
I will definitely buy from ADT/Mike again, and can 100% recommend to anyone to buy from him. Don't believe the haters!
Great YT channel, great service!
Thank You very much for Average Dad Tech to get me an Oppo Find N5 in the Eu!
Awesome product, would be a fail to miss out because its not official here.
Great service as always from the…
Great service as always from the average tech store
I've ordered three items from the store in the past year two phones and a pen and I had no problems at all, five star⭐
Customs duty problem
Unfortunately still had to pay The customs duties, even though it was written that they were included in the purchase price.

Reply from Average Dad Tech
Ordered an Mi Pad 7 on 21
Ordered an Mi Pad 7 on 21. April. Today we got 5. Mai and nothing. Nothing arrived, tracking wasn't even given through mail, I had to ask and the package is still on its way, but where it is, nothing. Any feedback from Average Dad Tech, nothing. I hope I get it but delivery time is really bad right now.
UPDATE: 16. Mai, still no delivery.
UPDATE: funny, got my money today, after 2.5 months because asked a friend to help me, as he knows you. Don't know, when I would got my money without the friend. And funny, never mentioned it. I could send you the screenshot of all mails and you even answered some. As I didn't want to bother you, I asked after weeks and than 2 weeks later and more. You said, it is lost, than it is back sending, than I get a refund when it arrives in China. Which was weeks ago, so don't know, how long it takes to get back to China, but if you like, I post the mails you wrote as answers on my mails.
UPDATE: 14.11 I waited for months and only after I asked a friend who had more contact to you, you gave me a refund. Sorry, why should I delete this review. It is my experience with your shop. And I can show you my messages, I wrote min. 5 mails and you even answered.

Reply from Average Dad Tech

Reply from Average Dad Tech
Great service and best price
Great service and more important best price. Delivery without any problems straight from China. Interesting youtube channel with a good, clean explanation of everything for idiots like me 😉
First Class
Great service from start to finish, delivery of Vivo X200 pro was in good time and I was kept informed of progress etc.. Gorgeous phone at a great price, many thanks and will be back again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







