Average Dad Tech Reviews 227

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting clear communication and the team's honesty and genuine interest in technology. Many people appreciate the top-notch customer service, noting swift responses and dedicated support that makes the buying experience great. The delivery service is frequently mentioned as impressively fast, with products arriving safely and as expected. Reviewers also value the extensive product selection and the team's profound expertise, making them a go-to for high-end devices. However, some customers also noted issues with customer service, describing communication as unprofessional and challenging, particularly when dealing with product defects or return requests. There were instances where people felt unsupported regarding warranty claims, repair documentation, or when facing discrepancies in customs declarations.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and selection... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting speedy and... See more

Customer service

People report positive experiences with customer service, highlighting responsiveness, efficiency, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its perfection and top-notch... See more

Staff

Reviewers highlight positive aspects of staff, often praising the team's helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ended up trusting Mike and the team at Average Dad Tech more than any other phone seller I’ve dealt with. Their service is consistently solid, the communication is clear, and Mike’s honesty... See more

Rated 5 out of 5 stars

Great place to buy CN and global rom phones that aren't available to buy in your region. Prices are less compared to other vendors, if it's high we are just a mail away from getting it lowered to make... See more

Rated 5 out of 5 stars

First time ordering an imported phone so was bit apprehensive, but finally placed my order on 27th March and 5 business days later I'm writing this review on my brand new Oppo Find N6. A great phon... See more

Rated 5 out of 5 stars

I have been following Average Dad Tech on YouTube for quite some time and finally decided to make a purchase through them. I ordered the Xiaomi 17 Ultra Leica CN version, and I'm pleased to say the ph... See more


Company details

  1. #20 of 73 best companies in Mobile Phone Shop

Written by the company

Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung). We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world! Any queries please email: support@averagedadofficial.com Alternatively, drop a comment on our videos and we will try our best to answer it!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A great store, great people.

I've ordered two flagship phones from AD in February and both were very fast taking only 3-4 days for delivery!
The global Honor Magic 7 RSR was even a preorder and I actually got it a day before European launch date! I was mind blown!

This is a small business, it's run by a small group of honest and close to the heart people. I talked to Mike, the owner, and he was very responsive and patient with my long inquiries.
I recommend this store to friends and family, and anyone online for that matter.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Was skeptical before buying

I was skeptical before purchasing from the average dad store. Now I'm happy i did. The phone I purchased arrived factory sealed, unlike wonda mobile and giztop who unseal Chinese phones and advertise it as brand new because they supposedly have to install Google playstore. Will purchase from average dad store again and would recommend others to do the same.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

My experience was great. Shipping was fast and I received a discount. Honor wouldn't ship to my country, so all thanks to averagedad store.

19 March 2025
Rated 5 out of 5 stars

No issues

I've ordered 2 phones from AD Tech and had absolutely no issues what so ever. As of now they have been professional and polite in my experience.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a used Oppo N5 global phone…

I purchased a used Oppo N5 global phone from the Average Dad Tech site. The phone was only a few weeks old and had been returned to the store as it was no longer required. After contacting Mike and and asking a few questions about condition and warranty (It still comes with a full year) etc, I ordered the phone and received it the next day before 1pm. Mike was really helpful and very quick to respond to any questions and the phone was delivered much quicker than I expected. Highly recommended.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased several phones from AD…

I have purchased several phones from AD Tech store and they have delivered each one on time and on one occasion ahead of the agreed time. In addition to purchasing the phones, AD has provided tech support when ever needed.
Highly recommended

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Only bought one phone. For now

Only bought one phone so far. Didn't contact support but I did get updated on shipping and tracking. I'm someone that usually waits until the stated day of delivery before I make any complaints of sorts. So to receive my phone a couple days earlier was great. Can't remember when exactly I bought it, just know it was December.Will be buying again. Thank AD and team!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

I ordered the oppo find x7 ultra from…

I ordered the oppo find x7 ultra from this store last year and it was a perfect order with zero issues. Mike gave good communication throughout and phone arrived as the website says with good tracking details via shop app.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

QUALITY

Love the WhatsApp group, full of tech people who are all great to talk too, Mike and James have always been great with me and have had phones ship within 3 days sometimes. Fast service and great people

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Bought my x100 Ultra from AD in August…

Bought my x100 Ultra from AD in August 2024. Ordered on Saturday and arrived to the UK the following week. Customs fee was reimbursed the same day.

No issues at all, and would use again without question if the price is right.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Fast Delivery, White Glove service and best prices!

I have delt with Mike (The Average Dad) a few times already and never faced any issues with my orders. Customer service is always that white glove service customers deserve. Orders always arrived within 3 days to Canada which is fantastic, fastest I have seen. Prices are always compared to other companies gives you the best deal and Mike provides the coupon codes to knock the price down even further.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Unprofessional

Email to ask something and he's extremely rude and incredibly unprofessional if he don't like something your asking. Living within his self absorbed ego , avoid at all costs.

21 April 2025
Unprompted review
Average Dad Tech logo

Reply from Average Dad Tech

Hi DC, I am unable to locate your interaction with your details provided, can you please email us at support@averagedadofficial.com for us to investigate this further.

Rated 1 out of 5 stars

He talk in a very rude way

He stated that he match if I found a cheaper price. Then he started sending me very rude and degrading audios on WhatsApp stating I have trouble understanding how business works.
Then he deleted all the audios and blocked me.

He has a salty and condescendant way of talking to people every time you don't share his opinion.

14 June 2024
Unprompted review
Average Dad Tech logo

Reply from Average Dad Tech

Hi Samos, After checking the details provided I can't find any correspondense from you.

We do our best to price match the following online stores:

Wonda Mobile
Giztop
TradingShenzhen
TrinityElectronic

If you find a phone that is cheaper, please provide a screenshot of the phone in question showing the pricing and website.

Please note: We Price Match in GBP (£) Only. Price matching doesn’t include price matching shipping (we will still charge £29.99 per delivery) and we will also cover any custom fees over the value of £40. More info on our shipping can be found here: https://averagedadofficial.com/pages/shipping

If you could email support@averagedadofficial.com, we would be happy to assist you further!

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