Babble & Hemp Reviews 90

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent quality of the products, particularly highlighting the luxurious feel and durability of the hemp material, which they often prefer over linen. People appreciate the classic yet tailored cut of the shirts, noting their comfort and how well they maintain their color and shape after washing. The company's initiative and terrific service, including personalized messages, also contribute to a premium customer experience. However, some people were dissatisfied with the craftsmanship regarding buttons, experiencing issues with them needing to be re-stitched shortly after purchase. A few other people also felt that the sizing could be slightly larger than expected, suggesting sizing down for a better fit.

What people talk about most

Product

Consumers find the product to be of excellent quality, with many expressing delight with the shirts and their... See more

Quality

Reviewers mention positive feedback about quality, with many expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These shirts really are excellent. The hemp has the appearance of linen and the heavyweight is a traditional, old-fashioned country shirt with contemporary colours. The cut, while classic, is not over... See more

Company replied

Rated 5 out of 5 stars

What a great product, excellent initiative, and terrific service.I'm new to hemp. Amazingly luxuriuos feel, shirts nicely cut, beautifully presented. Strongly recomend. Well done Charlie and thanks.... See more

Company replied

Rated 5 out of 5 stars

I bought two shirts pink and turquoise. They are lovely to wear, the feel of the material is encompassing. A guy walking past me at the Edinburgh festival said I love your shirt and hopefully he will... See more

Company replied

Rated 5 out of 5 stars

I bought the Byzantium Purple, Heavy Hemp shirt for my husband. He loves it! It's his go-to going-out shirt. The heavy hemp is so much nicer than linen. It doesn't get as crumpled, but still has the l... See more

Company replied


Company details

  1. Men's clothes shop

Written by the company

The Home of Hemp Shirts. Founded on a market stall at London's Portobello Road market and now shipping breathable, durable hemp shirts internationally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing quality shirts and waistcoats

Amazing quality shirts and waistcoats, the sustainability credentials are second to none! I’ve got 7 shirts and a waistcoat. All amazing! 👌🏼

12 September 2025
Unprompted review
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Reply from Babble & Hemp

Sounds like we need to start making trousers to complete your wardrobe :) Glad to have you as such a long standing customer!

Rated 5 out of 5 stars

A terrific product

A terrific product; of the very highest quality and the perfect design. Swift delivery and easy returns.

8 September 2025
Unprompted review
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Reply from Babble & Hemp

Really appreciate you taking the time to say and write a review. Thanks Andrew

Rated 5 out of 5 stars

So much better than linen

So much better than linen. Same cool, relaxed feel but just a little more structure and shape. I will be replacing all my linen shirts with hemp as they wear out!

21 August 2025
Unprompted review
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Reply from Babble & Hemp

That's what we like to hear!!

Rated 5 out of 5 stars

Faultless 10 out of 10

After a little confusion on whether the shirt I ordered was in stock, the product was hand delivered to my front door. Top-tier customer service and really appreciated the great coms throughout. Shirts are great quality - well done guys!

19 August 2025
Unprompted review
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Reply from Babble & Hemp

Glad to have resolved quickly and that the shirt is wearing well! Thanks William, Charlie

Rated 5 out of 5 stars

Pink and Turquoise Delight

I bought two shirts pink and turquoise. They are lovely to wear, the feel of the material is encompassing. A guy walking past me at the Edinburgh festival said I love your shirt and hopefully he will soon be a new customer.
I do think there should be short sleeve versions as well.

16 August 2025
Unprompted review
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Reply from Babble & Hemp

Great to hear the compliments are flying around and glad to have you modelling them up in Edinburgh where I built the brand in my university bedroom back in 2019. Didn't expect to still be going strong back then! Thanks Craig p.s short sleeved cuban collar launching in Spring 2026

Rated 5 out of 5 stars

I am so happy with the shopping experience

I am so happy with the experience I have had so far with Babble & Hemp. I love the shorts, I have two pair and they are great. I’m now onto the shirts. The quality and fit are perfect. The communication is so great and nothing seems to be too much trouble.
I love the ethos and transparency of the company. I like also that queries and size questions etc are followed up. It’s a real personal touch and does not feel like any other online shopping experience. Thanks guys

11 August 2025
Unprompted review
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Reply from Babble & Hemp

Means a lot, and always a pleasure to chat. Delighted to have you as a customer, perhaps I should hand deliver next time...I fancy a trip to the beach!

Rated 4 out of 5 stars

Good shirt - poor buttons, great customer service

Original Review:
3/5 Stars for the Samarkand Blue Hemp Shirt.

I do really like the design and colour of this shirt - it's fantastic for summer and feels great to wear. However, I am disappointed with the craftsmanship/quality control re the buttons. Within a short time, I have had to restitch three different buttons which isn't something I would expect from a premium product. It's possible I just received a one-off faulty item but it has been disappointing.

Update: Since leaving my original review, Charlie reached out to me several times offering a refund or replacement, and despite me not being responsive, he still went above and beyond and sent me a couple of pairs of their boxers - which I really like. This kind of proactive customer service from a local company deserves recognition.

While my initial issue with the shirt was genuine, I am really impressed with how the company handled things and the quality of their other products. It's clear they care about their customers and stand behind what they make.

Updated Rating: 4/5 - Still love the shirt and now I can say they care about their customers too!

22 June 2025
Unprompted review
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Reply from Babble & Hemp

Hi Edward, I rely on reviews like this to identify where things are going wrong in the business and to stamp them out before they become endemic. So thank you for leaving it.
Having looked at your order I can see the shirt was made in a batch where were were hastily filling a shortage of shirts and used a new factory with smaller minimums. Sadly the controls were not in place and the button machine did not put a final 'cross stitch' on the underside of the button to seal off nicely, so there were some issues.
I have just returned from a four day work trip to Vietnam (Ho Chi Minh City) where we are making 6,700 shirts and can confirm this issue is solved...larger factory used, smarter machinery and cross stitch in place. (Videos on instagram, YouTube and TikTok)
I don't want to have you as an unhappy customer, so please do reply to my emails with your desired outcome of either me bringing a replacement shirt over to you or a 50% refund. I'm here to help and want to go out of my way to do so. Best wishes, Charlie

Rated 5 out of 5 stars

This is a great company

This is a great company. Having bought several shirts from B&H I was intrigued by the shorts. I had a few questions which Charlie (the founder) responded to by phoning me.
Great service, great ethics, great product. One happy customer. B&H deserves its success.

17 July 2025
Unprompted review
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Reply from Babble & Hemp

Thrilled to hear wearing well, thanks for saying Mark

Rated 5 out of 5 stars

Couldn’t recommend more

I saw an offer advertised and I was curious about the idea of hemp clothing - I’m now completely sold. As a material, hemp is great, softer and more durable than linen and doesn’t crease nearly as easily. In terms of the quality of the clothes themselves, I have tried three different shirts, the boxers, and a pair of shorts. They’ve been made to a really high standard and I find the sizing guide spot on. This shirts are a looser cut, but still tailored - so you don’t end up billowing like a sail like many linen shirts. The clothes are great value for money. I really couldn’t recommend them more.

1 June 2025
Unprompted review
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Reply from Babble & Hemp

Hugely appreciate the detailed review Cameron. Means a lot to us and delighted to have you as a customer. Charlie

Rated 1 out of 5 stars

Terrible customer service

I purchased a shirt on May 31st but the shirt was too large. I contacted customer care who advised I pay for the return and they will send out a new size. I posted the shirt back just under a month ago and i can see that it was delivered. Since then I have sent multiple emails and DM via instagram and have not heard back on the progress of my exchange. I am now out of pocket for the shirt, postage and not received any communication on whether I will receive a refund or get sent my order.

14 July 2025
Unprompted review
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Reply from Babble & Hemp

Hi Charlotte, I hold my hands up and sincerely apologise for your experience with us. The unread emails are a cardinal sin of customer service and were caused by the person who administers the account being ill, having recently changed the password to comply with Google, and me not knowing what it had changed to. It is entirely my fault through not having the right systems in place as we scale, both on a returns and email front. I appreciate your review, it has caused me to analyse and improve systems with the business being better off for it going forwards. I'm glad we resolved it and you now have the right shirt and a part refund in apology. Best wishes, Charlie

Rated 5 out of 5 stars

A quality shirt

A quality shirt - fantastic colour, fine material, great cut….and a personal massage from the owner saying thanks for the custom! I will be buying again.

21 June 2025
Unprompted review
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Reply from Babble & Hemp

Thrilled to hear Duncan! For any perplexed readers please rest assured Babble & Hemp shirts come with personal messages, not massages.

Rated 5 out of 5 stars

Babble and Hemp have become one of my…

Babble and Hemp have become one of my all-time favorites brands. The fabric is incredibly breathable and softens beautifully with every wash, without losing its shape. It’s got that perfect, laid-back drape and durability that makes it ideal for everything—from casual days out to lounging at home. I also love knowing it’s made from a sustainable material—there’s something grounding about wearing something that’s good for the planet and built to last. After years of wear, it still feels like the shirt I reach for first.

17 May 2024
Unprompted review
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Reply from Babble & Hemp

This is a very sincere and thought through review which embodies everything I've tried to achieve through the shirts and brand. Thrilled to have you as a customer. Thank you! Charlie

Rated 5 out of 5 stars

Great shirTs

I've now bought two B & H shirts. They are wonderful. Beautifully designed and so comfortable. Great range of colours as well

29 April 2025
Unprompted review
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Reply from Babble & Hemp

Love to hear it, thank you for saying and complimenting our colour range! Charlie

Rated 5 out of 5 stars

Fantastic shirts

Fantastic shirts, love the quality, colours and environmentally friendly ethos!

25 April 2025
Unprompted review
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Reply from Babble & Hemp

Thank you for saying! Delighted to have hit the spot

Rated 5 out of 5 stars

Let me tell you a story

Now this, dear reader, is a tale of human stupidity rescued by outstanding customer service, starring a dim bloke and a splendid shirt.

I learned of Babble and Hemp from an ad on Instagram. I have had a hemp shirt for years - just the one - and I have been searching high and low for a supplier from which I could get more.

In my defence, it was first thing in the morning, I had barely woken up, and I was clearly suffering from a bout of DBS (Dim Bloke Syndrome) when I ordered...

When the parcel arrived, I was delighted to see the colour of the shirt - so intense. Unfortunately as I got it out of the packaging I realised it was a "small" - and I am at the other end of the size chart, with a 48-50" chest. I'm also tall in the body (6'3" overall ) which makes shirt buying a challenge.

I confessed my stupidity in an email to Charlie, who sympathised and took pity on me; a new shirt crossed in the mail with my return.

This time it fitted! Huzzah! And what a thing of beauty it is. Beautifully made, long enough in the body and the sleeve, sufficiently generously sized around the midriff to save me looking like an overstuffed sausage, this is the shirt I have been looking for. I think I shall be spending a few more quid with Babble and Hemp very soon!

11 April 2025
Unprompted review
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Reply from Babble & Hemp

Bill, don't be too hard on yourself with the self diagnosed DBS :) ! Thrilled to be your new hemp shirt supplier and many thanks for the amusing review. Charlie

Rated 5 out of 5 stars

Great quality shirts and great customer…

Great quality shirts and great customer service.

The shirts always come well packaged and after I got my shirt size wrong, Charlie went out of his way to meet up in person and complete my exchange.
Looking forward to placing another order once the new colours land.

1 April 2025
Unprompted review
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Reply from Babble & Hemp

Great to meet you, Tom and glad the shirt is wearing well! Charlie

Rated 5 out of 5 stars

The perfect shirt

Great quality shirts and boxers which get better with every wash - perfect for any occasion - awesome communication. Hemp is the way!

21 April 2025
Unprompted review
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Reply from Babble & Hemp

Agreed they get better with every wash! Thank you for the review. Charlie

Rated 5 out of 5 stars

Quality shirts and service!

Great quality shirts combined with fantastic customer service is a recipe for success! Keep up the good work

20 April 2025
Unprompted review
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Reply from Babble & Hemp

Appreciate the kind words, thanks Josh!

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