First of all, the ladies cotton long johns are fabulous. One of the four I’ve ordered had a material problem and Back on Track‘s customer service resolved the issue instantly. Would give six stars if... See more
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See what reviewers are saying
I wanted a larger size but I took a chance on this extra small size, the only size available for some time now. It is smaller than I'd like, of course, but large enough to make a difference. The dogs... See more
This coat warms up my dog's body, especially his fragile back hips, and works really well at keeping him from getting sore while exercising. I'm very pleased with it. Unfortunately, I've tried two dif... See more
Really excellent products and great customer service! Recovering from dislocated/broken/surgical right ankle trauma and broken fifth metatarsal on left foot...ordered physio ankle brace and calf sleev... See more
Company details
About Back on Track USA
Written by the company
Back on Track® creates therapeutic products that help people, pets and horses achieve a more active and comfortable life.
Back on Track’s proven technology combines advances in modern textile development with traditional Chinese medicine to create Welltex®, a performance fabric that is both functional and therapeutic. This unique material utilizes the body’s own energy and reflects it back as a far-infrared (FIR) wavelength, which penetrates deeply into the tissues and is proven to increase blood circulation. This in turn helps support increased oxygen transport, increased production of nitric oxide, and improved waste product removal to and from the tissues, muscles, joints, tendons, and ligaments. Increased blood circulation may aid healing from trauma and injury. In addition to directly impacting overall performance, using Back on Track products in your daily pre and post-activity regimen may help prevent injuries by improving overall health and wellness.
For people: Back on Track human products range from FDA-approved athletic braces and supports to clothing, footwear, and bedding. Our functional line of garments features moisture-wicking (transferring sweat from the skin), moisture control (accelerates drying), and improved evaporation (instant cooling effect). See our P4G line of advanced active lifestyle sports apparel featuring Haematex™ and Iontex® advanced fabric technology solutions.
For pets: Back on Track dog products have the dual capacity to help prevent injury as well as help ease and expedite the recovery of existing injuries. From beds and liners (including a pet igloo bed for cats and small dogs) to coats and leg wraps, we have a wide variety of therapeutic gear for every pet.
For horses: Back on Track horse products are designed to help increase mobility and help prevent injury for all horses in all types of disciplines. From blankets, sheets, and saddle pads to boots and wraps, we have the equipment you need to help your equine partner feel its best.
PREPARE responsibly · PERFORM with confidence · RECOVER completely
Try them for yourself:
Contact info
350 Circle of Progress Drive, 19464, Pottstown, United States
- info@backontrackusa.com
- backontrackusa.com
4.4
Excellent
5K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Being familiar with BOT products for Agility Dogs
Being familiar with BOT products, I ordered the new design for my agility dog. Love the neck coverage for Zende.
6 February 2023
I ran into several problems with…
I ran into several problems with delivery and you guys were great helping me through it!!! The size ordered did not fit so you resent them in the correct size and they did not deliver. I got a notice that they did, but they did not, so when I let you guys know, you sent them again and I did receive them and they fit perfectly. They are working great!!! Thank you so much!!!
6 February 2023
Exceptional customer service
Exceptional customer service! I will order from you anytime!
6 February 2023
took 3-4 emails back and forth top get…
took 3-4 emails back and forth top get a return shipping label.
29 January 2023
Reply from Back on Track USA
Hello Anne, I am not sure where you asked the question, but our customer service team advises on most product questions within a short period of time. We encourage questions to be asked via our customer service email info@backontrackusa.com. Social media questions do not necessarily get relayed to them, so apologize if this was the case. May I ask what product and what size were you inquiring about?
Quick and easy shopping
Easy to find what I was looking for, simple check out and fast shipping.
2 February 2023
Wish they would cover just a little more
2 March 2023
Customer service was incredible
Customer service was incredible! I received my dog coat with a missing buckle and they replaced the coat very quickly!! The coat fits my very hard to fit boy wonderfully too😊
1 February 2023
Quick Delivery!
Already a fan of BOT products- I got notification the product I wanted to order was back in stock and quickly placed my order. My burgundy mesh sheet was delivered about a week earlier than expected!
1 February 2023
Quick deliver for a product the helps…
Quick deliver for a product the helps my sore knees.
5 February 2023
I recently had rotator cup surgery and…
I recently had rotator cup surgery and bicep surgery, and my hands and forearm were aching so I bought the arm sleeves. They worked great. they must have latex in them or part of them, because where the seem goes together underneath gives me a rash and a sore right in that spot only. For now I just turn over 2 inches on both sides of that so that it is on the outside and not against my skin.
26 February 2023
Love it!! Fits great!
Shipping was fast and easy! I had no questions, website explained everything in detail .
25 January 2023
Purchased a helmet on sale
Purchased a helmet on sale, excellent price. Arrived on time, just as pictured. Easy fitting instructions available on the web site. Liked safety information on the website about the helmet. Website easy to maneuver.
6 February 2023
Really appreciate the quick service and…
Really appreciate the quick service and the ability to exchange a product for a different size for no hassle.
16 February 2023
Didn’t fit so sent back
Didn’t fit so sent back. Zero hassles, full refund, very easy and I appreciate that so much! Wish it fit but way too big for a 2.5 lb chi. (As most things are!!)
17 January 2023
Excellent products and customer service!
17 January 2023
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