The people from customer support were very helpful and reached out immediately to solve my problem. They are very fast and skillful in doing their job, I am satisfied.
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I initially had a frustrating experience with the membership and cancellation process, which I felt was not clearly communicated. However, after reaching out to the Escalation Team, I was contacte... See more
Emerald had a nice reply for my concern and I got a sigh of relief with her reply and hopefully she will do what she had told me
The assistance is really great they help you very quickly I am very happy with the assistance that I received from Claire
Hasn’t replied to negative reviews
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Good service
When I wanted to cancel the membership
When I wanted to cancel the membership, it was really simple.
Very helpful
The people from customer support were very helpful and reached out immediately to solve my problem. They are very fast and skillful in doing their job, I am satisfied.
Very good communication
Very good communication. Answering letters very fast.
Good service
I really appreciate the quick response…
I really appreciate the quick response and personal attention from the escalation team at BestFashionLab. My request is currently being processed, and I’m thankful they took the time to look into my issue thoroughly. Great customer service so far!
I have a very good experience with this…
I have a very good experience with this app and their customer service is very good. They are the best in what they do
Support Team Helped Resolve My Issue
I initially had a frustrating experience with the membership and cancellation process, which I felt was not clearly communicated. However, after reaching out to the Escalation Team, I was contacted by Eugene, who personally stepped in to assist.
He explained the steps to resolve the issue and assured me that a refund would be processed. I appreciate his efforts to follow up and offer a solution, even though this wasn’t part of their usual procedures.
Thank you for your help.
WRONG SUBSCRIPTION
I kindly request a prompt refund of my money, as I notice that you are continuing to charge me. Please address this issue at your earliest convenience.
Claire help me resolve the issue and it…
Claire help me resolve the issue and it was quick.
Good feedback
Hi
Feedback was done fast and excellent.
My query was sorted out.
Thank you
Diamond resolvio el problema
Support is very helpful
Membership Cancellation
Elsa corresponded with me explaining everything very well
SCAM webpage
SCAM webpage
They charged me 44eur for membership which I did not request and other 6.95 to unsubscribe agai.
They have never refunded me for a service that I did not request neither used.
AVOID ANY RELATION WITH THIS WEBPAGE
SCAM web page
SCAM web page
I got subscribed by error and they were charging me without my consent 44eur. They did not refund for a service which I did not request neither use.
To unsubscribe for a service which I didnor request, they carghed other 6,95eur.....
DO NOT TRUST!!
The assistance is really great they…
The assistance is really great they help you very quickly I am very happy with the assistance that I received from Claire
the customer service kate is very fast…
the customer service kate is very fast in answering my problem. I like it. she's is quite nice for her work. good job kate!
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