Excellent service from start to finish. We used their storage container at Treforest while we were moving, and found them to be reliable, friendly, and professional throughout. We have also had our ca... See more
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Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.
Wentloog Avenue, CF3 2ER, Cardiff, United Kingdom
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We were told about this place by our neighbours who own a motorhome and store it there. So we went ahead and bought ourselves a motorhome got in touch with Blue Storage went and had a look and cannot fault it. There is everything you need there waste facilities for used water,washing facilities to keep the van clean and 24/7 security a special mention for Alex Diviani who dealt with all the paperwork for us and very kindly showed us around.

Reply from blue self storage
Blue storage are very easy to deal with.
Alex was also very good.

Reply from blue self storage

Reply from blue self storage
Outstanding customer service from initiating the contract with Emma, speaking with Bernie to confirm the rental, to the unfortunately having to close to rental off due to unforeseen circumstance via Alex and Sharon.
Full refund including deposit, complete understanding and empathy from all.
I’ll be in touch shortly to use the facility when next able to no doubt.
Fantastic and refreshing approach to dealing with people.

Reply from blue self storage
Easy online booking. Phone help when needed.
East to use directions, clean container, smooth roads and enough room to get around everywhere.

Reply from blue self storage
Probably the best company I’ve dealt with in a long time. Straight forward and excellent staff.

Reply from blue self storage
Excellent service from Blue Self Storage as always. Just switch our caravan over and the transition was seamless.
Big shout out to Bernie and her amasing customer service skills and arranging exactly what I needed for storing the new motorhome.

Reply from blue self storage
Very straightforward process! Spoke with Sharon who was very helpful. Would definitely recommend

Reply from blue self storage
I have been with Blue self storage for many years, they have always giving me outstanding customer service.
I would like to say thank you for sort closing one of the containers for me Sharon and Michael really appreciated.
All the team are always happy to help and nothing is a problem for them.
Always polite, respectful and happy.
The site is always clean and tidy with customer toilet on site.
All the security team have been very friendly, polite and I couldnt say anything negative about anyone
Keep up the good work and I will see you around the site soon.

Reply from blue self storage
Easy to organise, and I have confidence our belongings will stay safe. Really helpful customer service too. Thank you!!

Reply from blue self storage
Berni and all the staff are amazing and extremely helpful

Reply from blue self storage
We needed a new site to store our trailer tent quickly. The team couldn't have been more helpful in getting us registered and on site.

Reply from blue self storage
Excellent customer service in Treforest depo.
Sharon went over and above to help me.

Reply from blue self storage
Great facilities and always feel our motorhome is safe. Staff are friendly and helpful and I have total trust in the security provided.

Reply from blue self storage
Blue self storage was absolutely perfect for my needs. Sharon and Bernadette were so helpful and I managed to get my storage solution sorted all within minutes. Excellent customer service and so quick and efficient

Reply from blue self storage
Easy to sort and lots of availability!
Phone and ask for Bernie - she’s a star!!

Reply from blue self storage
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