Bluetti United Kingdom Reviews 

Breach of Warranty Service Timeline, very poor customer service on warranty support. Bluetti promise a 7 working day timeline to dispatch a warranty replacement, it has now reached 18 working days and still no dispatch notification. During which time they tried to fob me off with a far inferior product with half the storage capacity of the original, without my agreement.
I have had to buy an alternative from another company in the meantime, due to the extended length of outage of the equipment.

Very quick delivery, easy set up instructions, very pleased, will probably shop again !

DO NOT BUT THIS BRAND!

WAITING 3 MONTHS FOR A WARRANTY REPLACEMENT.

CUSTOMER SERVICE IS A JOKE

PICKED UP AND RETURNED THE SAME PACKAGE 3 TIMES.

Purchased a Fridge Power, Display1 and solar connectors, Two separate deliveries over a 4 day period, Easy to set up even for a Luddite like myself.

Many thanks,

I use the BLUETTI AC200L, B300 Expansion Battery, Charger 2, and DC Hub as part of my everyday setup, including in my vehicle and as backup power for my refrigerator and other essential equipment.

One of my favorite uses is taking the system on road trips or using it while doing DoorDash and Uber Eats deliveries. I can keep my cooler and refrigerator running while on the road, which means I can even deliver cold drinks to customers during the extreme heat of summer.

This is exactly the kind of real-world versatility I look for in portable power systems—not just emergency backup, but power that can be useful every single day.

I also have to give a shout-out to BLUETTI Customer Support. Anytime I've had a question or run into an issue, their support team has been excellent and has responded within 24 hours. That kind of customer service makes a big difference when you rely on your equipment regularly.

Great power pack ideal for camping off grid. Made our week in Cornwall easy. Fast delivery, easy to charge and use

Best piece of equipment I have bought, I use it to charge my powerchair in my vehicle.

Quality product with a great reputation sale price was irresistible

Fast efficient delivery of a good product

Very reliable and long lasting each charge.

I’m very pleased with my BLUETTI Apex 300 itself, but extremely disappointed by the lack of accessory support for UK customers.

The Apex 300 has a P050A connection capable of providing up to 3,840W AC output, which was one of the features that interested me for using the unit as part of a home backup arrangement. Unfortunately, despite the hardware having this capability, BLUETTI does not appear to sell UK customers a suitable standalone P050A output cable.

The particularly frustrating part is that an output-capable P050A cable clearly exists, as BLUETTI supplies a bidirectional P050A cable with other Apex 300 accessories such as the Hub A1. Yet it does not appear possible to simply purchase the cable separately in the UK.

I have four standard 13A UK sockets on the Apex 300 which work perfectly well, but having to use one of those when the unit has a dedicated higher-capacity P050A output rather defeats the point of providing that connection.

The Apex 300 is an impressive and expensive piece of equipment. BLUETTI really should make the accessories required to use all of its advertised capabilities readily available in every market where it sells the product.

Great power station, but a needlessly frustrating omission for UK customers.

First time I tried the unit it failed. Customer service was abysmal. Item returned for repair and almost 2 months after sending the unit in, I finally had a resolution.

Great reviews of item, excellent service, postage and email response. looking forward to using our coffee machine when off grid, and other electrical appliances. And the other half is like a child with a new toy, very enthusiastic. Lets see how we get on.

I have only used my BLUETTI twice, but impressed either it already. I used it as back up in my Campervans and found it did far more than I expected, from boiling a kettle to charging up my phone & I pad. Highly recommended by me 👍👍

Great piece of kit, lasted a whole weekend camping off grid and still had 25% remaining! Quite heavy but I think this makes it more sturdy and less likely to fall over if knocked etc, easy to use, easy to charge! Definitely recommend

The company make it very easy to buy their product. With clear descriptions of each one’s ability. I based my decision on price point and connectivity. It is also covered by a 10 year warranty. It is visually pleasing to the eye.

Probably the best portable power station manufacturer around. Not only is the range of products very wide, they have an incredible warranty for peace of mind. Their support team are absolutely incredible, with same day query response most of the time. They are also happy to advise on best equipment and usage. With their added loyalty scheme, they are light years ahead of the market. The flexibility of their products means you get to maximise the efficiency making them even greater value for your money.
I have had a number of the large units for over four years and only one issue which was resolved within a week with a brand new replacement sent out even before I sent back the faulty unit.
Customer is their focus, quality and reliability is their product. Highly recommended in a time where other companies are pushing profits over customer expectations.

Bought a few products now, always good offers. Really fast service and the products perform really well and seem very well built. Got to hear about them through You Tube channel Mispronounced adventures, he does some fun stuff with them.

Great product. Bluetti EB3A. Fantastic customer service and quick, safe delivery.