Very helpful and polite lady Madison gave competitive phone quote. Rang to go ahead and booked in for 2 days later. After taking and submitting the required pictures of the current boiler and fittin... See more
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Review summary
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The booking process was seamless. The courier delivered the boiler at 7.30am as expected. Shortly afterwards Danial & Stuart the engineers arrived. They were extremely pleasant and worked non stop th... See more
Owain and his oppo arrived at 7am to begin the removal of the old boiler and replacement of the new one. They laid dust sheets over the whole area that they would be using during the fitting and kep... See more
Second experience with Boxt. Good communication throughout, and installers arrived as promised. Worked through changeable weather to ensure job was completed on time. Booking process was very simple,... See more
Company details
- #39 of 118 best companies in Heating service
- #17 of 54 best companies in Boiler supplier
- #35 of 63 best companies in Gas engineer
- #29 of 47 best companies in Gas installation service
- #6 of 9 best companies in Gasfitter
- #13 of 50 best companies in Solar Energy Company
About BOXT
Written by the company
BOXT is proud to be the UK's most trusted installer for new boilers, solar panels, air conditioning systems, heat pumps, home storage batteries, and EV chargers.
We partner with leading manufacturers and over 15,000 registered engineers to install high-quality Which?- and QuietMark-accredited products as soon as the next working day.
Each installation comes with a manufacturer warranty and a one-year workmanship guarantee for your peace of mind. Just answer a few simple questions online to uncover your personalised fixed price today.
✓ Join 250,000+ happy customers
✓ Enjoy our Price Match Promise
✓ Pick an installation date that suits you
✓ Finance options available
✓ Manage your installation and receive expert advice in BOXT's award-winning app
✓ Proud to be backed by HomeServe and Brookfield
Contact info
3320 Century Way, LS15 8ZB, Leeds, United Kingdom
- 0800 193 7777
- customerservice@boxt.co.uk
- boxt.co.uk
4.8
Excellent
60k reviews
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Excellent from start to finish
Excellent from start to finish. Able to answer my questions, super helpful and ability to pay 0% for 12 months was an added bonus. Highly recommended!
4 June 2026
Great experience
The appointment was really easy to arrange and the engineer turned up exactly when they said they would. He was really friendly and efficient and the service didn't take long.
4 June 2026
The engineer arrived on time
The engineer arrived on time, was friendly and professional, gave relevant advice about CO2 alarm.
My only disappointment is that a record of the servicing is not given, this is required to prove that the boiler is regularly serviced.
20 May 2026
Unprompted review
Friendly and informative engineer
Friendly and informative engineer. Can’t recommend highly enough 👍
4 June 2026
Absolutely fantastic experience start…
Absolutely fantastic experience start to finish. We swapped from an old regular boiler to a combi and the process couldn’t have been easier. Mark from MS Plumbing and Heating has done an amazing job and we couldn’t be happier, thank you!!
4 June 2026
Arrived on time. Very pleasant and professional
This is my 3 rd year having my boiler serviced by BOXT.
Excellent service.Today The Engineer arrived on time. He was pleasant and professional and did a great job.
4 June 2026
We would certainly recommend Boxt.
The booking process was seamless. The courier delivered the boiler at 7.30am as expected. Shortly afterwards Danial & Stuart the engineers arrived. They were extremely pleasant and worked non stop throughout the day without any mess. Danial ensured that we were well informed about the system. An excellent service from start to finish. We would certainly recommend Boxt.
3 June 2026
Steve Dove
Steve Dove, the engineer, phoned the night before to let me know what time he would be arriving the following day. He turned up on time and was polite, friendly and carried out the work professionally.
3 June 2026
Excellent service
Excellent service. Great communication from start to finish.
Very helpful engineer.
Professional and knowledgeable.
Booking process was easy to arrange. Very prompt and on time.
3 June 2026
Very nice person explained things to me
4 June 2026
Excellent annual boiler service (as always)
Engineer was on time and left everything clean and tidy. Five years with BOXT at this property and still very pleased (multiple years at a previous house with BOXT as well).
4 June 2026
Annual Service
I have never had an issue when booking an Annual service. The engineers are always on time and they carry out an efficient service on every occasion. Would highly recommend.
4 June 2026
Top quality Installation
CW- Y7IR4IPVBD
Adam installed my new boiler today, went above and beyond sorting out my flue. Fantastic install, took the time to talk me through the features and operation. Tidied up after himself, polite, friendly, couldn’t ask for more.
Top quality service from a genuinely nice bloke. Thank you
4 June 2026
Unprompted review
Service all ok
Service all ok ,
Just waiting gas safety certificate .
No issues with BOXT in last few years .
Let's hope it stays that way .
4 June 2026
After only 2 days we had to reset the pressure as we had no hot water
The installation was efficient however 2 days later we had to reset the pressure as we had no heating or hot water
2 June 2026
Easy to book
Easy to book, the engineer arrived on time, all work done quickly without any issues
4 June 2026
Great Service …
Timely reminder to book service. Choice of times. Great contact to confirm. Arrived when due, service completed by Andrew, polite & professional.
4 June 2026
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