Bragan.net Reviews 332

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their superb quality, perfect fit, and attractive appearance. Many people also highlight the fast delivery service, noting that items arrive quickly, well-packaged, and with clear instructions. The overall service is often described as excellent, with consumers appreciating the helpful advice and efficient handling of orders. However, some customers were dissatisfied with their orders, reporting that the products received were not as described, did not fit their vehicles, or arrived damaged. A few other people also felt that the quality of some items was poor, and some experienced difficulties with returns, citing issues with communication and the return process.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the great quality, good... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy online... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent and fantastic... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the fantastic and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

great product / great price / great service / well packaged and delivered on time / i have sprayed the plastic roof parts and the mounts from the rails metallic grey to finish and make better a great... See more

Rated 5 out of 5 stars

I have been looking for some quality chrome side bars for my Peugeot Partner van. Bragan were sold out but Andrew quoted 2/3 weeks and true to his word contacted me just over a week later saying... See more

Rated 5 out of 5 stars

Bought a rooftent off Bragan. It is a brilliant product that was so easy to set up, and an incredibly comfortable mattress was included! After a long day, it takes about 10 seconds to set up and only... See more

Rated 5 out of 5 stars

Exceptional customer service. I had an issue with one of my roofbar end caps, which was all of my own doing, so I contacted Bragan who responded promptly sending the replacement parts within a couple... See more


Company details

Information provided by various external sources

Bragan has the most competitively priced Truck, Van & 4x4 accessories made to the highest standards. We supply for every make and model inc scania & volvo.


Contact info

4.1

Great

TrustScore 4 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bragan Rooftent

Bought a rooftent off Bragan. It is a brilliant product that was so easy to set up, and an incredibly comfortable mattress was included! After a long day, it takes about 10 seconds to set up and only a minute to close when setting off to a new location. I would highly recommend

20 August 2025
Unprompted review
Rated 2 out of 5 stars

Missing part

I invested over £200 in running boards, only to discover the provided fitting kit contained an incorrect component. Despite multiple attempts, the customer service has been unsatisfactory, including requests for redundant photographic evidence. I am still awaiting the necessary part to complete the installation on my van.

29 July 2025
Unprompted review
Bragan.net logo

Reply from Bragan.net

We asked for a picture of everything you received so we can identify what needs to be sent to resolve the issue. Without the picture, we can not help you

Rated 5 out of 5 stars

Excellent Customer Service and Quality

I have been looking for some quality chrome side bars for my Peugeot Partner van.
Bragan were sold out but Andrew quoted 2/3 weeks and true to his word contacted me just over a week later saying they were back in stock and offered me a discount.
The item arrived quickly, well packaged and with correct fixings/ clear instructions.
The quality of these bars is superb and fit millimetre perfect!
Bragan even sent a complimentary air freshener to hang in the van which couldn’t be better as I use it primarily for carrying my fishing tackle.
Many thanks to Andrew and the Bragan team!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievably good service from the guys…

Unbelievably good service from the guys at Bragan.
Ordered roof rails from them four years ago. They came very well packaged and quickly. They were a doddle to fit.
Four years and a lot of use later the branding stickers are looking a bit tired, so I contacted them to ask if I could order some more because I look after my stuff and like it to look as good as it can.
They never let me order more. They just sent them free of charge!
No questions. No hassles. Just GREAT customer service!

10 out of 10 all round for the guys at Bragan.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service!

Terrible customer service!

I ordered some bars for my van and they were no the right year and model sent to me therefore they will not fit my van.

I’ve asked for a return and my money back and they are making it very hard for me to do so.

It’s been over a week and still being messed around.

Thanks Johnny Bragan

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience got steps for a Seat…

Great experience got steps for a Seat Tarraco and they look great and were easily fit to the sides of the jeep and really change the look of it. They came pretty quick and were a lot cheaper than ones from Seat.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

When trying to return a package what I…

When trying to return a package what I received broken on delivery...
I purchased a Ford Ranger Bragan Tray on the 01/04/2025 we are now 28/05/2025. Spoken with many advises saying they would send a courier the same day no ever turns up.
They have said this multiple times or they say send an email but you will never get a response.
Most shocking service I have ever had.
Now seeking legal action!
DO NOT BUY FROM THIS COMPANY!!!!!!!!!
WISH I READ THE REVIEW FIRST...

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Ordered sidesteps for my car

Ordered sidesteps for my car, took money and delivered quickly. Advertised to fit 2018+ did not fit my 2024 car. Sent them back Dec2024. Now April 2025 still not received any refund. Beware if ordering from these people.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

The items i ordered were delivered on time, excellent service, they are really good quality and were easy to fit, overall i am very satisfied with BTS Trading / Bragan and wouldn't hesitate to order from them again.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a couple of accessories for my…

Ordered a couple of accessories for my van, one day delivery within Ireland couldn’t believe it. Outstanding service loads of good customer service. My friend ordered side bars and roof rails from Bragan and also had this experience. Would recommend!

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I have bought numerous bars and parts…

I have bought numerous bars and parts from Bragan over the years and their service is fantastic, just had a sunvisor delivered (well packaged) but damaged. This was replaced immediately with a new visor. FANTASTIC
I have spoken with other suppliers but their service is poor compared to Bragan.

28 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look