Bragan.net Reviews 332

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their superb quality, perfect fit, and attractive appearance. Many people also highlight the fast delivery service, noting that items arrive quickly, well-packaged, and with clear instructions. The overall service is often described as excellent, with consumers appreciating the helpful advice and efficient handling of orders. However, some customers were dissatisfied with their orders, reporting that the products received were not as described, did not fit their vehicles, or arrived damaged. A few other people also felt that the quality of some items was poor, and some experienced difficulties with returns, citing issues with communication and the return process.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the great quality, good... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy online... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent and fantastic... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the fantastic and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

great product / great price / great service / well packaged and delivered on time / i have sprayed the plastic roof parts and the mounts from the rails metallic grey to finish and make better a great... See more

Rated 5 out of 5 stars

I have been looking for some quality chrome side bars for my Peugeot Partner van. Bragan were sold out but Andrew quoted 2/3 weeks and true to his word contacted me just over a week later saying... See more

Rated 5 out of 5 stars

Bought a rooftent off Bragan. It is a brilliant product that was so easy to set up, and an incredibly comfortable mattress was included! After a long day, it takes about 10 seconds to set up and only... See more

Rated 5 out of 5 stars

Exceptional customer service. I had an issue with one of my roofbar end caps, which was all of my own doing, so I contacted Bragan who responded promptly sending the replacement parts within a couple... See more


Company details

Information provided by various external sources

Bragan has the most competitively priced Truck, Van & 4x4 accessories made to the highest standards. We supply for every make and model inc scania & volvo.


Contact info

4.1

Great

TrustScore 4 out of 5

332 reviews

5-star
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1-star

Replied to 22% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great visuals for fog lights

"There are many different types of fog lights to choose from" -so said my default VW CAMPER van garage.

Bragan's product arrived swiftly, reasonably well packaged and promptly so.

Now that it's fitted ,I can attest to its neat design, well made constructionand effective performance.

Only negative points are that the fixing screws are self- tapping screws and the wiring cradle could be better quality. My mechanic, Matt, replaced the screws with bolts and added new cables and a rocker switch for the dash board binnacle, one that he found in their spares bin. Well done Beetlelines!

Anyway, I'd recommend this product, as my images show.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Unfortunately the courier company damaged the sidesteps beyond repair. Bragan dealt with it immediately and provided a full refund. I would certainly buy from them again

18 December 2024
Unprompted review
Rated 3 out of 5 stars

These look great but beware

These look great but beware! This is the second set I've ordered as the rear ones don't seem to grip that well and I lost one somewhere, they aren't sold individually so I had to but another set. Advice cable tie them on.

25 August 2024
Unprompted review
Rated 1 out of 5 stars

Just an update on my previous review

Just an update on my previous review. Bragan have said that they will arrange for the goods to be uplifted but even although they were advised an uplift date they have not got to me yet confirming this. Will wait and see if their courier arrives tomorrow and if not then I will instruct my lawyers to deal with them. Just wouldn’t advise anyone to deal with this company.

20 August 2024
Unprompted review
Rated 1 out of 5 stars

Bought a roll bar for my Xclass…

Bought a roll bar for my Xclass Mercedes. Ridicoulsy over wrapped and took 1 hour to unpack. Then fitting instructions which are about as much use a chocolate tea cup!!
Then when complained told it should be fitted by a professional. Useless !!!!!!!

19 August 2024
Unprompted review
Bragan.net logo

Reply from Bragan.net

We do wrap & box items well to prevent damage by the courier on the delivery journey, this is the first time we have had a negative review for packing well, please have our products fitted by professionals if competent DIY skills are not available thanks

Rated 1 out of 5 stars

Bought side steps for a Ford Kuga and…

Bought side steps for a Ford Kuga and when they came the fitting kit was wrong, instructions were not only unreadable and incomplete, but so badly implemented it was disgusting. NO contact number for help either! NOT impressed at all!! AVOID AVOID AVOID!!

Update, after still refusing to provide a helpline contact number and making us jump through ridiculous hoops to sort out an issue THEY created, they have now resorted to insults which is beyond unprofessional!! Total cowboys!!!!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

The build quality is outstanding

I just notice the best aspects in this company like quality, durability, ease of installation, aesthetic enhancement, and performance improvement, making it a compelling endorsement of Bragan 4x4 van truck accessories.

15 July 2024
Unprompted review

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