Profiles fake or do not exist although women can message free they never reply Daily 14 women online ages between 50 and 70 most horrible looking New young women appear and vanish instantly as... See more
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Review summary
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Reviews shaping this summary
Update: Even after a confirmed cancellation, this company bypassed my PayPal four months later to start deducting £12.70 directly from my bank account. If bypassing authorized payment methods to take... See more
Company replied
I thought I was signing up for £9.90 a month,but then got charged £39.90 by direct debit. I cancelled my direct debit then received threating Emails stating I had to pay nearly £50 or they would... See more
Company replied
Took out a one month trial. Site is full of bots and fake accounts. Tried to cancel subscription and delete account in app, app made it impossible to do so. Emailed company to request cancellation... See more
Company replied
Company details
Information provided by various external sources
Meet exciting people. Have fun on your date! Find what you are looking for on C-Date. Test it and see where it takes you. C-date - Everything is possible.
Contact info
United Kingdom
- c-date.com
1.1
Bad
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid do not use this site it is a…
Avoid do not use this site it is a complete rip-off !!! I Took out a trial. The site is full of fake profiles and bots so I cancelled my subscription, although the app makes it impossible to delete your account. Despite the above-mentioned, they still charge me £39.99 a month. When I emailed customer support, they refused to refund me despite confirming I have cancelled my subscription. I’ve now had to contact my bank to block future payments and change my bank details
17 November 2025
Unprompted review
Reply from C-Date
Hello Antoine,
We’re sorry to hear about your experience. Please be assured that all our members are real, though, as on any platform, a few fraudulent profiles can occasionally appear. We rely on our users to report suspicious accounts so we can remove them quickly.
Regarding your subscription, if the cancellation was properly completed, no further charges should occur. To assist you properly and review your account, we kindly ask that you contact our support team directly via our contact form with your account details. This will allow us to verify the situation and ensure any issues are resolved according to our terms and conditions.
Thank you for providing us with your information, we have located your profile.
The reason you have been charged, is because you purchased a renewable Premium Membership which you did not cancel on time. The renewal information was explained to you when you made your original purchase, as well as in your welcome email and in our terms and conditions. We confirm that your Premium Membership is now cancelled and there will be no further renewals.
Please refer to the last communication we have sent to your email address, as it contains more detailed information concerning your personal account.
Best regards,
Lea
Simply the worst website of its kind
Simply the worst website of its kind. Try cancelling your membership, good luck. You have to 'apply' to do so by filling in a lengthy 'cancelation' form - putting in all the information they already have. This is to make you simply give up and remain a customer. No other dating website requires this. It is also not made abundantly clear that a subscription is automatically made to auto-renew. Neither is the fact that you have to 'tell' them you want to cancel by giving them 7 days notice. I've never experienced these kinds of barriers on any other site. No other site makes you fill out a 'cancellation form' in order to leave. Even after being allowed to cancel you need to go back and delete the account, otherwise your profile stays active. It is all geared to make you stay. The fact that this company has a one-star rating across reviews should tell you something. My mistake in not looking at reviews beforehand. Avoid.
17 November 2025
Unprompted review
Reply from C-Date
Hello Jeremy,
Our cancellation process is easy and can easily be done via our cancellation form on our website's home page (before logging in). If you encountered any issues with this, our customer service team is available to help via the contact form on our website.
Concerning the renewals, this is explained to you before making your purchase as well as in your welcome email and in our terms and conditions.
Best regards,
Lea
Useless
Useless - most never reply and didn’t get a single date. I’ve cancelled but they are still trying to collect payments.In my opinion C-Date is a complete scam.
10 November 2025
Unprompted review
Reply from C-Date
Hello Nick,
We are sorry to hear that the website didn't work well for you. If you have cancelled correctly, no renewal should take place. In order to assist you properly we will need more of your information to locate your profile and see what has happened. Please contact us via our contact form on our website and our team will be happy to look into this for you.
Kind regards,
Lea
Hello.i have received a email from a…
Hello.i have received a email from a debt recovery company in Luxembourg.not sure.saying I owe subscriptions to the amount of £396.i have never heard of this company.yes I've subscribed to other well known dating sites in uk with no problems.
15 November 2025
Unprompted review
Reply from C-Date
Hello Kingy,
We’re sorry to hear about your concerns.
To assist you properly and verify the situation, we kindly ask you to contact our support team via our contact form with your possible account details and any information linked to this profile you may have.
We take all reports seriously and are here to help resolve any confusion.
Thank you for providing us with this information, unfortunately we are unable to locate any profile linked to this email address. If you are sure you have registered with us, please contact us with your registered email via our contact form on our website.
Best regards,
Lea
Waste of Time and effort
I would advise to keep away. The site has very few online member to contact. Chats and profiles always appear to be "bot farm" generated. Account is virtually impossible to manage, and membership aggressively chased by the organisers, despite membership being paid in advance. An extremely poor money grabbing site.
1 October 2025
Unprompted review
Reply from C-Date
Hello Nick,
We’re sorry to hear that you had a disappointing experience.
Our platform includes real members, and we actively monitor and remove suspicious profiles. We also strive to make our cancellation clear and straightforward.
If you experienced any issues with your membership or profile, please reach out to our support team so we can look into your account and help resolve the situation.
Thank you for your feedback.
Kind regards,
Lea
Avoid, fraud and illegal practices
Took out a one month trial. Site is full of bots and fake accounts. Tried to cancel subscription and delete account in app, app made it impossible to do so. Emailed company to request cancellation and received no reply. Cancelled subscription through PayPal and received a refund. Company is now illegally harassing for debt collection on a subscription which I have not renewed. They should be prosecuted for fraud.
26 August 2025
Unprompted review
Reply from C-Date
Hello Matthew,
First, we apologize for the frustration caused by suspicious profiles and by the difficulty you encountered when trying to cancel. We take reports of fake accounts seriously and continuously work to detect and remove them.
Please note that all of our Premium Memberships are automatically renewed unless cancelled on time. This is explained when you make your payment as well as in your welcome email and our terms and conditions. The cancellation process is easy via a cancellation form on our websites homepage.
In order to assist you properly please contact us via our contact form on our website as we don't have enough information concerning your case here.
Thanks for your cooperation and understanding.
Thank you for providing us with the requested information. We confirm we have located your profile and we can see that your case is already being handled internally.
Best regards,
Lea
All women profiles fake and do not…
All women profiles fake and do not exist
A scam and deception aimed at creating a illusion the women profiles are real
The sole intention is seeking a membership and enforcing collection
Interdate are seeking memberships for fake women profiles
25 October 2025
Unprompted review
Reply from C-Date
Hello David,
We’re sorry to hear that you feel this way. We can assure you that we take the authenticity of our members very seriously. All profiles are regularly monitored, and any suspicious activity reported by users is reviewed by our dedicated Security Team.
Sometimes, members may not respond for personal reasons or because they are no longer active, but this doesn’t mean their profiles are fake. We appreciate your feedback and will continue improving our verification processes.
Best regards,
Lea
Totally untrustworthy site and company
Totally untrustworthy site and company, I cancelled my subscription a very long time ago way before the renewal as I was prepared to pay that to get no response from the woman I message, I came to the conclusion that all these are just fake profiles. I have recently been contacted by interstate who own c-date saying they want me to pay for my renewal which I am not prepared to pay, I have told them that I cancelled my subscription some time ago and I have been asked to prove it. I am unable to do this as I delete all correspondence from them as I thought I carried the cancellation propose correctly, it was very difficult to cancel and I think they have done this on purpose.
11 October 2025
Unprompted review
Reply from C-Date
Hello Jason.
Please note that cancellations must be made through our official cancellation form on our website, as explained in our Terms & Conditions and in the confirmation email you received when subscribing. This ensures automatic renewals are stopped correctly.
If you believe you’ve already cancelled, we’d be happy to review your case — please contact us directly via our contact form and include any details you still have (such as the email address used for registration). We’ll do our best to assist you and clarify the situation.
Thank you for sending us the requested information.
We have checked your profile and we can see that your case is being handled internally, please refer to the emails we have sent to you for more information.
Kind regards,
Lea
Its a scam. A proper scam. The Police are now involved.
Its a scam.
The service is terrible. Full of fake profiles. Its not a dating service its a con. a scam. Then if you try to cancel you cant.
I've spent a month fighting to cancel during which time they have taken money from my bank against my specific instructions.
DO NOT USE THIS SERVICE.
update: Paypal have refunded me and reported this C date to cyber crime department of the police.
I also have a number to call the police to report the crime.
16 September 2025
Unprompted review
Reply from C-Date
Hello,
We’re very sorry to hear about your experience. We can assure you that our service is legitimate and that we take fraud and fake profiles very seriously. Our Security Team works continuously to monitor and remove any suspicious activity, and users can also report profiles directly to help us keep the platform safe.
Regarding cancellation, it can be done easily through our online cancellation form, which automatically stops renewal at the end of the paid period. If there has been any misunderstanding or difficulty, please contact us directly at cdate-trustpilot@c-date.com.
Thank you for providing us with this information, we have checked and we can see that your case is already being handled internally. We kindly ask you to check the conversations with our customer service team.
Best regards,
Lea
A very unpleasant company
Someone paid a subscription using data hacked from my laptop. I wrote to c-date and effectively they couldn’t have cared less and threatened me with a debt collection order unless I paid up. This is one of the worst companies I have ever come across DO NOT USE C-Date.
3 October 2025
Unprompted review
Reply from C-Date
Hello RR,
We’re very sorry to hear about your situation, we take any report of unauthorized activity very seriously. To be able to look into this properly, we’ll need a few more details from you.
Please contact us directly at cdate-trustpilot@c-date.com so we can review your case securely and assist you further.
Kind regards,
Lea
C-Date and Interdate S.A. are scammers
C-Date and InterDate S.A are scammers I believe and I think should be reported to Action Fraud and the Police for fraudulent practices. I originally joined months ago and paid 1 month membership at £9.90 before it increases to £39.90 the following month. I cancelled 5 days before the renewal date but now they have been requesting this is paid since I did not cancel 7 days before the renewal date and issuing reminders via a German company now raising the debt to nearly 200 Euros. My credit card company recommended I place a stop on the company which they did. I see others are experiencing the same and it is really disappointing that a website you go to to seek hopefully love instead turns out to be largely full of fake profiles, services run by the company (see their T&Cs) for the benefit of its subscribers (I read this is AI generated bots and profiles) and take your money via these dubious practices and are not fully upfront through their advertising promising this and that when most of it is just not real. This is mis-selling in the eyes of the Financial Conduct Authority and liable for prosecution under UK law. I think they should be investigated by the National Crime Agency.
26 September 2025
Unprompted review
Reply from C-Date
Hello ARD,
We’re sorry to hear about your experience and understand your frustration. Please allow us to clarify: Premium Memberships are set to renew automatically unless canceled in accordance with our terms, which require cancellation at least 7 days before the renewal date. If cancellation is made later, the renewal is still processed. This information is always presented clearly during sign-up.
Regarding the concerns about profiles, the vast majority of our members are genuine, but as with any large online platform, some fraudulent users may attempt to slip through. We take this very seriously, and we encourage all users to report suspicious profiles so that we can investigate and remove them actively.
Debt collection only occurs when a renewal has been processed but not paid. To review your case properly and assist you directly, we kindly ask you to contact us at cdate-trustpilot@c-date.com.
Kind regards,
Lea
Terrible
Had no trouble cancelling - but so what...I had to cancel because the operation is utterly frustrating and fruitless. No answers, left hanging, conversations abandoned when it appeared they were getting going. Very boring and just a waste of time/money. Avoid.
31 July 2025
Unprompted review
Reply from C-Date
Hello Rupert,
We’re sorry that your experience didn’t meet your expectations. Sometimes matches may not respond or conversations can fizzle out if search criteria are very narrow or if other members are not active at that time. Adjusting your preferences and exploring more profiles can often improve the experience.
If you need more assistance please feel free to contact us directly via our contact form, we will be happy to help!
All the best,
Lea
I don't really get...
I don't really get some of the negative reviews about C-Date.In my experience,the site basically works just fine. The layout is solid, there are plenty of members, and it's easy to get into conversations.If you give it a bit of effort, you can definitely get results here.
3 September 2025
Unprompted review
Reply from C-Date
Hello Jason,
Thank you for your great review! We’re glad to hear that your experience with C-Date has been positive and that you’ve found it easy to connect with other members.
All the best,
Lea
This site is awful
This site is awful, they make the cancellation process incredible hard, and even when you do, they still chase and harass you for more and more money. So not subscribe to this website.
13 September 2025
Unprompted review
Reply from C-Date
Hello Wayne,
We’re sorry to hear about your experience. Please note that cancellation is made easy via our online cancellation form, and we are always happy to help if there are any issues. To assist you further and review your case properly, we invite you to contact us directly via our contact form on our website.
Kind regards,
Lea
I believe C-date are scammers! I need help ?
What did people do get themselves out of this situation?
I should of looked at the reviews for this site but I didn’t sadly, i been on the site signed up for membership back early April this year. same as everyone else just not possible to cancel the membership and delete my account so I just told my bank to about it they stopped any payments come through, now I have gotta letter from eCollect saying I owe them £260.15? So I’m unsure what to do ? I think I should report to police let them deal with it or is anything I can do stop this happening again ?
1 September 2025
Unprompted review
Reply from C-Date
Hello Morgan,
Please note that cancelling directly with your bank does not automatically cancel your subscription with us. To stop renewals and manage your account, cancellation must be done via our online cancellation form. If you need any assistance our customer service team is always available to help as well.
Unfortunately we don't have enough information concerning your profile here, so I invite you to contact us directly via our contact form or email address cdate-trustpilot@c-date.com. We'll then be able to provide personalized support.
Best regards,
Lea
1000% scammers!
1000% scammers!!
Didn’t cancel my subscription which I didn’t want in the first place!
When I finally cancelled they still tried taking money which my bank stopped, now getting emails and letters with threats.
No having any more money out of me when you stop a subscription but they still take your money.
1 August 2025
Unprompted review
Reply from C-Date
Hello Daniel,
We’re sorry for the frustration you’ve experienced. Please note that subscriptions need to be cancelled in a timely manner before the renewal date to stop automatic charges, and this information is explained before purchase. From your description, it sounds like the cancellation may have been submitted too late, which is why the system attempted to process the payment. We encourage you to contact us via our contact form so we can review your case properly and assist you, our team is always happy to help.
Thank you for providing the requested information.
We can see that your case has been handed to an external collections agency. We advise you to contact them directly for any further assistance as we no longer handle your case.
Kind regards,
Lea
I joined for a month last night
I joined for a month last night. As soon as payment was taken I was then informed they would take £39.90 every month which I certainly did not sign up for. I have followed the cancellation guidelines on your site and cancelled today. I have also stopped any future payments being taken. This is clearly a scam.
16 August 2025
Unprompted review
Reply from C-Date
Hello Derek,
We understand your concerns. When you first subscribed, the information about automatic renewal and how to cancel was clearly presented before completing your purchase.
Since you’ve now cancelled your subscription and stopped future payments, everything is in order. If you need any clarification or support, our Customer Service team is always available to assist.
Best,
Lea
Do not sign up to this site you will…
Do not sign up to this site you will never receive a message back from anyone.they all live no were near you.you send a email to cancel your subscription they do not reply and when they do send you a email it's for a lot more money complete scam
14 August 2025
Unprompted review
Reply from C-Date
Hello Anne-Marie,
We’re sorry to hear about your experience. Please be assured that whenever we receive an email from a member, we always reply. If you haven’t received a response, it may be because the message didn’t reach us. To ensure we can assist you promptly, please send your request via the contact form on our website, our Customer Support team will be happy to help you directly.
Regarding messages and matches, it’s possible that some members may not be nearby or have not yet updated their profiles, which can affect replies. We encourage members to upload their own photos and complete their profiles to increase their chances of meaningful contact.
Thank you for your understanding.
Best,
Lea
Absolutely shocking
Absolutely shocking, my details were used fraudulently to register with this site. I've been hounded by their solicitors based in Frankfurt for money on a membership that I didn't take out. I've explained that to the solicitors "Advokat Radoslav Koychev" with documentation from the police but they still pursue the monies. I've been informed by the detectives looking into the case that many cases are ongoing.
And as you can see from the reply below they have no concept of what is going on. We have reached out Lea to your customer services team to be told they have no information regarding this and to speak directly with the solicitors as it's in their hands now. So I'm not sure why your telling me to go back to customer services when they won't talk to us. I would presume that they C-Date and Advokat Radoslav Koychev solicitors work in this scam together. If you read reviews of the solicitors, they're equally bad reviews.
It will be interesting to see the outcome of the police investigations ☺️ and in relation to the trading standards of C-Date and the aggressive approach of Advokat Radoslav Koychev
Update, Seriously Lea did you not read anything that's been written 🤣🤣 your own reply is contradictory to what you wrote 🤗
my details were used fraudulently. I'm leaving the police to deal with you guys at C-Date and the dodgy solicitors that are connected with
further to note that the act of knowingly pursuing an individual for a debt which is not owed may constitute a criminal offence under Section 40 of the Administration of Justice Act 1970 UK
29/10/2025
They now instruct another dodgy solicitor
T&D Rechtsanwälte GbR
Hindenburgstrasse 82-86
45127 Essen
Germany
If you look at their Google reviews, equally illegal and dodgy
12 August 2025
Unprompted review
Reply from C-Date
Hello Lee,
We are sorry to hear about your situation. Unfortunately, we cannot discuss account or payment matters without being contacted directly by the person whose details are linked to the account in question. If you believe your personal information was used without your consent, please reach out to our customer care team through our official contact form with any supporting documentation so we can investigate.
Your account was not cancelled before the renewal, and we did not receive timely notice to stop the charge. We contacted you twice about the unpaid invoice, but no payment was made. The matter has now been passed to an external agency, and you’ll need to contact them directly to dispute the claim.
Best regards,
Lea
I would give minus rate review if I…
I would give minus rate review if I could
I have sent many emails stating that The cancellation process is not there and that I have mental health issues yet they still are pursuing me for money
Avoid this site at all costs
They are bullies and keep harrasing you till they get your money
It may be in the ts and cs about you having to pay but why can't they be an honest dating site and not try to rip people off
I have repeatedly asked you by emailto delete my account and like many other people they find it hard to delete their account
All you keep doing is throwing your terms and conditions at me and say how easy it to delete when I'm not the only person who is struggling
8 August 2025
Unprompted review
Reply from C-Date
Hello David,
We’re sorry to hear this. Please know that our cancellation process is available, and our customer care team is here to help if you’re having trouble. Please reach out to us directly so we can help resolve your concerns as quickly as possible.
Best,
Lea
Thanks for providing this information. We confirm we have located your profile and can see that our customer service has been in contact with you, and that the case has been explained. We kindly ask you to follow the advice given in the emails.
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