C-Date Reviews 1,377

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were let down by their experience overall. Many customers found the pricing misleading, with initial offers tripling or quadrupling in value, and unexpected charges appearing after signing up for what they believed was a trial or a lower monthly fee. Reviewers frequently reported difficulty in canceling subscriptions, often finding the process unclear or non-functional on the website, leading to continued payments and debt collection attempts even after cancellation. The website itself was often described as difficult to use, with many users feeling that the service was not worth the effort and led to recurring payments. Conversely, a small portion of people felt that the site basically works just fine and had no trouble canceling their subscriptions.

What people talk about most

Subscription

Reviewers express significant dissatisfaction with the subscription model, frequently citing automatic... See more

Payment

People report negative experiences with payment, citing issues such as unauthorized deductions after... See more

Website

Clients share negative opinions on the website, primarily due to an obstructive and difficult cancellation... See more

Cancellation

Consumers find cancellation to be a frustrating and difficult process, with many reporting an "impossible"... See more

Price

Customers consistently note negative experiences with price, often feeling that they are being overcharged or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Profiles fake or do not exist although women can message free they never reply Daily 14 women online ages between 50 and 70 most horrible looking New young women appear and vanish instantly as... See more

Company replied

Rated 1 out of 5 stars

Update: Even after a confirmed cancellation, this company bypassed my PayPal four months later to start deducting £12.70 directly from my bank account. If bypassing authorized payment methods to take... See more

Company replied

Rated 1 out of 5 stars

I thought I was signing up for £9.90 a month,but then got charged £39.90 by direct debit. I cancelled my direct debit then received threating Emails stating I had to pay nearly £50 or they would... See more

Company replied

Rated 1 out of 5 stars

Took out a one month trial. Site is full of bots and fake accounts. Tried to cancel subscription and delete account in app, app made it impossible to do so. Emailed company to request cancellation... See more

Company replied


Company details

  1. Dating service
  2. Adult entertainment store
  3. Media company

Information provided by various external sources

Meet exciting people. Have fun on your date! Find what you are looking for on C-Date. Test it and see where it takes you. C-date - Everything is possible.


Contact info

1.1

Bad

TrustScore 1 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Cdate is the biggest scam ever…

Cdate is the biggest scam ive came across till now. Not only was i scammed into a premium membership, i was then contacted via email in May regarding outstanding debts due to not paying membership fees. I payed this “debt” and months later (last week) they have sent me a near identical email saying that i owe them “debts” for triggering an automatic renewal, that took place on the same date as what the original email that i received in May had stated. I have proof of payment and even received confirmation saying payment was received. I stated this on emails to customer care on multiple occasions and i only received a computer generated response. In the latest email they have stated to me 2 new dates which come as a complete surprise to me and claim that “payment had been reversed”. So in summary, they scam you into a premium membership, they make it nearly impossible to end this membership, they then send bogus pay requests for “debts” and dont clarify properly the reason for these “debts”, and on top of all of that you are speaking to a bot in customer support.

8 August 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi J,

We're sorry to hear about your experience. If you've already paid and still received messages about a debt, please contact our customer support team through the official contact form. Send us your payment proof so we can check and sort it out.

We can’t solve account issues through public reviews, but we're happy to help directly.

Best regards,
Lea

Thank you for providing the requested information, we have found your profile. We can see that our customer service team is already in contact with you. We kindly advise you to follow instructions given on those emails.

Best,
Lea

Rated 1 out of 5 stars

Absolute scam

Absolute scam, i paid for a subscription not even sure when. I deleted my account. I have just received a letter stating that I owe £300 to a debt collection agency. What a load of rubbish. I deleted my account. I will not be paying this. Total scam. If needs be I will seek legal advice.

7 August 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi Mike,

We understand your concern and would like to look into this for you. Please note that deleting your account does not automatically cancel a subscription. If a subscription isn’t cancelled through the proper steps, it can renew as agreed in the terms.

To review your case, we kindly ask you to contact our customer support team directly through the official contact form. That way, we can verify your details and assist you further.

Best,
Lea

Rated 1 out of 5 stars

C date is a scam and I have reported…

C date is a scam and I have reported diligently. I have proof of x2 emails I sent to thier no good scam customer care to cancel my trial but they ignored and been sending me emails to say I owe. I encourage everyone to ignore thier threats as they are a toothless dog. Am ready to go to court and will seek the best solicitors to put an end to their madness.

7 August 2025
Unprompted review
C-Date logo

Reply from C-Date

Hello Izzy,

We’re sorry to hear about your frustration. To help you properly, we need more details about your account. Please contact us directly through our official contact form so we can investigate your case thoroughly. We take every cancellation request seriously and aim to resolve issues quickly.

Best regards,
Lea

Rated 1 out of 5 stars

Complete and utter scam

Complete and utter scam. You only need to read all the below comments. I have taken screenshots of all the comments for legal reasons. I highly recommend others do the same as well. Their so called legal threats hold no grounds to collect money from people. This is clearly a website that is under fraud investigation, where the owners will be prosecuted at some point. Hopefully arrested at that. Twice I filled out their customer service forms to cancel my subscription, since the cancel subscription is disabled. I even ran multiple webpage searches for “cancel”, both on a PC and on my phone. As they said it’s at the bottom. It was not at the bottom or anywhere…not once did they reply to my customer service forms to help me cancel or even try to cancel it. The only email I have received is a laughable “debt collection” one plus fees. You failed to support many people to cancel and give multiple options to do so, with clear guidance. There should be an easy way for people to cancel. You have no legal obligation to send debt collection emails/letters because of this. The amount of complaints support this. If anything, you should be paying back the people you have taken money from for preventing then from cancelling!

5 August 2025
Unprompted review
C-Date logo

Reply from C-Date

Hello Paul,

We’re sorry to hear about your frustration. We take all cancellation requests seriously and strive to make the process clear and accessible. If you had any trouble canceling, it may have been due to a technical issue or incorrect contact details.

For assistance, please contact our customer service directly via the official contact form. We are here to help and want to resolve any issues promptly.

Best regards,
Lea

Rated 1 out of 5 stars

Very poor experience..

Very poor experience..
No connections..
Very difficult to end subscription..
Threats for money owing that I didn't even realise I owed and that I didn't even know I had incurred..
Avoid this site..

1 August 2025
Unprompted review
C-Date logo

Reply from C-Date

Hello James, and thank you for your review!

The subscription is automatically renewed unless you cancel it. If you wish to cancel the subscription, you can scroll down to the bottom of our homepage to find the cancellation form – it doesn't even require a login!

If you need any assistance, feel free to message me at cdate-trustpilot@c-date.com and I’ll be happy to help.

Thanks,
Henrik

Rated 1 out of 5 stars

Luckily I didn't subscribe

Luckily I didn't subscribe. But I noticed I was getting loads & loads of messages. But when I click on the link it says "Deleted user". I mean maybe once in a blue moon but honestly its clearly a scam to get you to subscribe. So don't do it.

2 August 2025
Unprompted review
C-Date logo

Reply from C-Date

Hello Martin, and thank you for your review!

It may happen that partner suggestions are removed from your list, as our database is constantly updated and optimized.

We also continuously remove members who have not been online for a long time or who have not deleted their profile despite being inactive.

If you have any specific questions you would like answered, you can always contact our customer service—they are happy to help you out anytime!

Thanks, Henrik!

Rated 1 out of 5 stars

Shocking site id avoid at all costs im…

Shocking site id avoid at all costs im not convinced people are on there are real and it seems to be the same faces the whole time and never local to me and the price they say isn't the price the charge the cancellation process is a nightmare avoid at all cost scam website

29 July 2025
Unprompted review
C-Date logo

Reply from C-Date

Hello Steven, and thank you for your review!

I can assure you that the members on our site are real, and if you suspect otherwise, I suggest reporting it either online or directly to our customer support.

Regarding the prices, they were explained in detail before you made the purchase, in order for you to make an informed decision beforehand.

If you wish to cancel your subscription, you can easily do so by scrolling down to the bottom of our homepage, where you will find the cancellation form. This doesn’t require any login!

Thanks,
Henrik

Rated 1 out of 5 stars

Don't subscribe. The price you see is not the price you'll get charged!

They advertize 14.99/month with a little * next to the number.

The * turned out to be a weekly charge!
So you get charged 4 times.
Clearly a deceptive practice.
On the payment page, they almost hide from you the total amount, so once you fill up your informations and click "next" you expect a checkout page where you see all the numbers, summarized.
NOPE!
So they charged me 59.96 euro.
Once I saw that I immediately tried to cancel the subscription and dispute it.
THEY MAKE IMPOSSIBLE TO CANCEL THE SUBSCRIPTION!
You have to go through all the menus, left and right, up and down, literally wondering where the cancellation link is. There's no mebt2of that on the main menu. Nope, they are scammers!
Fraudulent practice at least.
I wrote a letter of complaint to the Italian Consumer Association.
You should get banned from operate your con business.

25 July 2025
Unprompted review
C-Date logo

Reply from C-Date

Hello Antonello, and thank you for your review!

The price is always clearly explained before you make a purchase. This is to ensure you can make an informed decision beforehand.
If you wish to cancel your subscription, you can easily do so by scrolling down to the bottom of our homepage, where you'll find the cancellation form—no login required!

If you need any help, please feel free to send me a message at cdate-trustpilot@c-date.com. I would, of course, be happy to assist you!

Thanks,
Henrik

Rated 1 out of 5 stars

Terrible site. Avoid at all costs

Terrible site. Hardly any members and most are scammers. Trying to cancel subscription but this is turning into a nightmare as nowhere can I find the link. I would say that if there is one it is intentially difficult to find.

17 July 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi Andrew,
Thanks for your review. We're sorry to hear about your experience.
To cancel your subscription, you need to use the cancellation form available on our website’s homepage. If you're having trouble finding it, please contact us directly through our contact form, and we’ll guide you through the process.
Have a nice day,
Lea

Rated 1 out of 5 stars

Absolutely rubbish site

Absolutely rubbish site, do not waste your money. Only gets one star because I can’t put less. Awful 😡😡😡😡

11 June 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi,
Sorry to hear the site wasn’t the right fit for you. Thanks for giving it a try, and all the best moving forward.
– Noel

Rated 1 out of 5 stars

Terrible website-not worth the effort.

Terrible website-not worth the effort.
Tried using the website but later found out that it's just bad with barely any users nearby and majority accounts look like they are bots or pretending to be who they are.

The worst part was trying to cancel. It's very hard to find and if you don't cancel the right way then they threaten legal action to force some more money out of you.

100% do not recommend

2 December 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi,

Thanks for the feedback.

I get that it’s frustrating if you didn’t find many matches nearby or felt the profiles weren’t genuine—we take fake accounts seriously and encourage users to report anything suspicious so we can investigate.

About cancellation: we do provide an online cancellation link right on the homepage, no login needed. It’s definitely not meant to be hard to find. If you didn’t use that, it might explain why the subscription continued—renewals are automatic until canceled properly, and we do follow up on unpaid dues if a subscription remains active.

You can use the contact form on our website, to get in touch with our customer service, they'll be happy to help you.

Thanks,
– Noel

Rated 1 out of 5 stars

Total ripp off

Total ripp off. Thank goodness for my bank, I thought I would try it and went for 6 months as best deal at 7.99 or could of been 9 months sorry forgot anyway pressed pay but didn't go through as my bank stopped it when I checked on my bank app it turned it down because they tried to take £197 WTF. It's a scam don't waste your money.

10 May 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi Sean,

Thanks for your feedback. To clarify, the full price for the selected Premium membership is always displayed on the payment page. This includes both the total amount and the duration of the subscription.

We aim to provide clear and transparent pricing, and no payment is processed without the user agreeing to the displayed conditions.

– Noel

Rated 1 out of 5 stars

Absolute Scam!!!!

Absolute Scam!!!!! Handed in my email resignation right after the sign up and the first booking (I have proof of my email resignation). So far, one year later bookings are still happening. This is a big scam and i will look into enforcing law consequences.

25 April 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi! I haven’t heard back from you yet—I’d appreciate the info I need to find your account and check into this for you. Thanks, Noel

Hi!

Thanks for your review. As I cannot locate your account based on this review, I’ve reached out via Trustpilot to request more details. Once I have the necessary information, I’ll be happy to review your case and assist you further.

Alternatively, you can also contact me directly at cdate-trustpilot@c-date.com from your registered email address, if you've already sent us a valid cancellation, please attach proof of it to your mail.

Thanks, Noel.

Rated 1 out of 5 stars

A con dosent work as intended

This is a terrible site considering you are meant to.put ypu details and l8cati9ns details in all I generally got was matches in Belfast and Scotland 450/800 miles away, I complained but they insisted on only taking my cancelationn as per tjier conditions so had another 6 months to run if you want my advice if you are going to try it pay on credit card when ypu find out how dab it is and how unfit for purpose they will not be able to stop you cancelling a real shower of s##t stay away JUST LOOK AT THE REVIEWS ... CAN EVERONE BE WRONG ?????.

20 April 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi!
Thanks for your feedback. I can’t comment on the specifics of your profile, but generally, setting up your search criteria and fully completing your profile details will lead to better match suggestions. Also, some matches might be from further away if they are specifically looking for connections outside their own area.

Regarding cancellation — we’re not here to stop anyone from leaving if they wish to. There’s a direct cancellation link at the bottom of our homepage, no login required.
Thanks, Noel.

Rated 1 out of 5 stars

C-date rip off, DO NOT USE

Same problem with originally opening a profile to check out c-date for a month with no mention of re occurring £39 90 payments for a premium subscription after the month that i didn't want, didnt need, never subscribed to and even if I had it would not be worth that amount.

12 April 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi Robert! All pricing and renewal details are clearly shown on the payment pages before subscribing. There’s also a cancellation link at the bottom of the homepage, if you need help with something else, our customer service team is available via the contact. Best, Noel.

Rated 1 out of 5 stars

Scammers just keep away

Scammers
Just keep away

11 April 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi Alan! Thanks for your review. I'm sorry to hear if your experience hasn't matched your expectations. If you need help with anything, you can use the contact form on our site, to get in touch with our customer service. Thanks, Noel.

Rated 1 out of 5 stars

This is the worst dating app, Scammers, please AVOID

This is the worst dating app, scammers, PLEASE AVOID USING THIS APP.
after 24 hours of use, after purchasing the premium membership for a month costing £9. I realised it’s all 100% scam, all fake profiles.
After few days I tried to cancel my premium membership, what a nightmare that is. After contacting admin, I managed to find the cancelation form on their website, which I filled and submitted. Got a confirmation that my cancelation membership is pending.
Month gone, I got a £40 charge for a service I haven’t used. On top of that they’re threating me to use a debt collectors if I don’t pay the £40.
I’m not going to be intimidated by scammers and robbers, I know what you’re doing and you know what you’re doing. I’ll be seeking legal advice and will be happy to take matters to court.
Forgive me for being naive to use your poor dating service to find love, but that does not give you the right to scam me and rob my hard earned money.

UPDATE
C-Date obviously lying about receiving my cancellation form late, I’ve submitted the form on the 10th of February. Scammers, no wonder they didn’t want to process it or ignored it, so account can automatically renew and if you don’t pay they threaten you with the debt collectors.

28 March 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi! Thanks for getting back to me with your details — I’ve found your profile now. As our support team already explained, the cancellation form wasn’t received in time, so the subscription renewed automatically according to the terms. If you have more questions, please answer our customer service. Thanks, Noel.

Hi Amir!
Thanks for your review. I’ve sent you a Find Reviewer request so I can look into your case properly—right now, I can’t locate your account based on this review alone.

We work hard to block fake profiles and scammers, but if anything ever feels off, you can report it directly in the app and our Online Safety Team will check your report.

Once I have your details, I’ll look into the cancellation you mentioned. Thanks, Noel.

Rated 1 out of 5 stars

total fraud

total fraud, do not fall for these cheap tricks for people who are missing something. First, the price for the services is falsely stated, for example, it says that the conditional premium costs 10 dollars, and when paying, 100 or even more is charged. Second, the impossibility of returning your funds and fake accounts.
Be smart and do not waste your time on this dog shit.

22 March 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi ochko,
I'd like to clarify a few things. The prices for our services are always clearly displayed on our payment pages before completing the order.

As for fake accounts, we actively work to detect them, but as with any platform, it’s an ongoing effort. If you’ve come across any suspicious activity, I’d appreciate it if you report it to us directly via our platform so we can investigate further. Best, Noel.

Rated 1 out of 5 stars

Wouldn’t give it any stars if I…

Wouldn’t give it any stars if I could!!!! Complete SCAM
Now having letters off some debt collection agency abroad because it’s impossible to cancel your subscription so I cancelled it with my bank. They say I owe them a month subscription fee. AVOID AT ALL COSTS!!!!

20 December 2024
Unprompted review
C-Date logo

Reply from C-Date

Hi Anthony,
I would like to have a closer look at your case. However, I need some more information to do so. Therefore, I kindly ask you to answer my information request sent via Trustpilot.
Best, Anna

Rated 1 out of 5 stars

One of my google accounts got hacked…

One of my google accounts got hacked that had all my info on it including my card details. Whoever hacked my account setup an account on this website and made purchases with my card. I have managed to delete the google account and the card has been cancelled yet the membership subscriptions are still trying to be charged. The purchases are being declined but after reading the reviews on this page. It looks like this company is a complete scam that continuously attempts to charge people even after they cancel the subscription (if they even
Manage to do so). They then forward the details to debt collectors to deal with if the purchases are not made.

Luckily my bank is aware of this so these thieves can’t take any money if they wanted to. That said if I am for whatever reason contacted by debt collectors I will be forwarding this information to law enforcement in hopes these scammers can be shut down. U ain’t getting nothing out of me

10 March 2025
Unprompted review
C-Date logo

Reply from C-Date

Hi Sam,
I'm sorry your account got hacked. We only charge credit cards/bank account etc because a Premium Membership has been purchased. We never charge you without a reason. Please provide me with more details about the registered email address via Trustpilot. Or you can also contact me at cdate-trustpilot@c-date.com, and I will have a look at your case.
Best, Anna

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