While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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i just spent 3 hours with customer service and 8 attempts trying to get my ID verified before simply deleting my account. the manager told me to do the same things over and over like "try taking a picture with it on the table instead of holding it" and told me my ID expired on the date it was issued.
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
