Carcomms Reviews 239

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Managed to get an appointment that suited me. Young lad called Reece installed front and cameras. He then went through down loading the app and showed me all i needed to know. Very knowledgeable... See more

Rated 5 out of 5 stars

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... See more

Company replied

Rated 5 out of 5 stars

The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... See more

Rated 5 out of 5 stars

Pre purchased a NEXTBASE front and rear Dashcam and arranged for CYGNAL to install it. Arrived on site at 8am and after discussing the install with Camilla and Steve, Camilla installed the two camer... See more

Company details

  1. Car Security System Installer

Written by the company

Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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Rated 5 out of 5 stars

Front and Back sensor fitting

Very happy with the installation of the sensors but No engineer on site when I went to pick car up so wasn't shown them working etc and no checking over of car was done beforehand did see that someone should of gone round car etc checking for damage. But overall a very good service and sensors don't look out of place on the car. Thanks to all the team. Amber on reception was very helpful

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly company the…

Very helpful and friendly company the engineers were very helpful worked to a excellent standard 5*

4 October 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Peter,

Thanks for your feedback, we're glad you're happy with the service :)

Thank you
The Cygnal Team

Rated 5 out of 5 stars

Very good and helpful

Very good and helpful, came to install asap within a few days. No hassle at all. I definitely recommend and would use again

28 September 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Jon,

Thanks for your kind review, we really appreciate your feedback. Please keep us in mind for any future work :)

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient experience from initial enquiry to fitting completion would definitely recommend

28 September 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Paul,

Thanks for your feedback, we're glad you're happy with the service :)

Thank you
The Cygnal Team

Rated 5 out of 5 stars

Very good and professional with…

Very good and professional with reasonable charges👍

15 September 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Awatif,

Thanks for your feedback, we're glad you're happy with the work :)
Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Nextbase 522gw front and rear

Fitted my Nextbase 522gw earlier in the year , they fitted the rear camera this week .
Once again great service . Highly recommended..👍

13 September 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi,

Thank you for your feedback, we're glad you're happy with the service :)

Thanks
The Cygnal Team

Rated 5 out of 5 stars

Brilliant service, experienced engineer, competitive price!

Excellent service! Got tracker, immobiliser and front & rear dashcam fitted to my car by a great install engineer who was friendly, polite, professional and understanding. Zero hassles in getting the booking made at relatively short notice and was offered a real competitive price. Can't them them enough and would definitely recommend to anyone looking for similar work required.

26 August 2022
Carcomms logo

Reply from Carcomms

Hi Les,

Thanks for your feedback, we're glad you're happy with the work :)
I'll pass along your kind review to the engineer. Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Mike Ray

I've had a Scorpion Tracker fitted to my vehicle. The technician arrived at the time I was told he would. He completed the job less than a couple of hours. A job well done by a very efficient company.

25 August 2022
Unprompted review
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Reply from Carcomms

Hi Mike,

Thanks for your feedback, we're glad you're happy with the work :)

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Front parking sensor installation

Had front parking sensors fitted to my daughters Renault Clio by Cygnal, arrived 30 minutes before appointment, the technician Steve started it straight away and was completed by 2.30. Gave me a full demonstration of how they worked. Excellent service would highly recommend

22 August 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi David,

Thank you for your kind review, we really appreciate your feedback :)

Thank you
The Cygnal Team

Rated 5 out of 5 stars

Front & Rear Dash Cams fitted

Front & Rear Dash Cams fitted. Good price, Good company, Nice people. Reliable and honest. I recommend Cygnal.

16 August 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Alan,

Thanks for your feedback, we're glad you're happy with the work :)
Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Great local company excellent customer…

Great local company excellent customer service, friendly and plenty of advice and explanation as to what is happening. Fitted rear parking sensors to campervan.
Really happy with everything

2 August 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Keith,

Thanks for your feedback, we're glad you're happy with the work :)
Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Superb service from Cygnal

Cygnal were absolutely fantastic this morning. Really friendly service from Alison in reception and professional service by the technicians, they took the time to explain everything in detail before I left. Thank you all. Highly recommended if you require any of the services they provide.

28 July 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Colin,

Thank you, we really appreciate your feedback :)
Glad you're happy with the service!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Great local company

Great local company. Fitted rear parking sensors on my son's car. Even got them colour coded to the exact match with the car's paint. And they come to you at home or work.

28 July 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Harry,

Thank you for your review, we appreciate your kind feedback :)

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Excellent service

Knowledgeable, friendly staff who fitted my dashcam in record time. I am delighted at the end result. I would recommend Cygnal for any car electrics!

22 July 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Bill,

Thank you for your review, we appreciate your kind feedback :)

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

Spot on

Expert installation by the experts. Arrived on time and took great care with my vehicle.
The system works a treat with both front and rear view camera.
Steve took the time to link to my mobile phone and talked me through the features of the unit.
Could not ask for a better service. Well done.

Paul T.

18 July 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Paul,

Thank you for your kind review, we really appreciate your feedback :)
Please keep us in mind for any future work you require.

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

Nextbase Dash Cam - Supply & Fit

Excellent customer services from start to finish. We were unsure which make / device to choose, Amber took the time to photograph the two makes for us, alongside a ruler for scale to help us decide.

Booked a date the same week and decided to head to their base for fitting as a good excuse to drive the new car! Emails confirmed the appointment and on the day had a phone call as the fitter was back earlier than planned and was available when we were ready.

Fitter was very good, explained the options and discussed the options for the site for the front and rear cameras in advance of starting work. Excellent job fitting the devices, neat and unobtrusive.

Excellent experience.

8 July 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Pauline,

Thank you for such a lovely review, we're glad you are happy with the service :)
I'll pass your kind feedback on to Amber and the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Excellent service

Excellent service, I was contacted about an earlier appointment sooner than my original. Would definitely recommend

27 June 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Alex,
Thank you for your feedback, we appreciate your kind review.
Please keep us in mind for any future work you might need.
Thanks,
The Cygnal Team

Rated 5 out of 5 stars

Excellent

Excellent service from Administration to Installation.

26 June 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Millne,

Thank you for your review, we appreciate your feedback :)

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

A fantastic company.

What an absolutely fantastic company to do business with. I could not have picked a better company to fit my dash cam. Roughly £65 cheaper (previous one removed, new one fitted) than the previous company I used and far friendlier. I was called due to a member of staff calling in sick and there being a delay but that didn't matter with the fantastic welcoming I got and the lovely cups of tea. Thank you.

27 May 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Good afternoon Peter,

Thank you for your review, we really appreciate your feedback.
Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

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