Needed to buy a wheeled carry case for a wheelchair. Exceptionally helpful member of staff at the Chester Care Co branch who went out of her way in many ways to help, extremely thoughtful & resourcefu... See more
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Review summary
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Reviews shaping this summary
Our visit to the CareCo shop in Milton Keynes was , as usual, very helpful. The store is welcoming, with disabled parking available. We were greeted by a staff member immediately. When we explained... See more
We were impressed with the assistance and advice offered by Graeme who managed to convey enthusiasm without hard sell. We ordered a chair which was delivered slightly earlier than expected, complete w... See more
Company replied
Our first experience of needing to visit this type of outlet. All very well laid out and welcomming. Staff very helpful. Shea deserves special mention for being so helpful and patient. Charming young... See more
Company details
- Mobility equipment supplier
- also in
- Bedroom furniture shop
- Hospital equipment and supplies store
- Wheelchair Shop
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion
As Which? Trusted Traders and with Which? Best Buys in multiple categories, our products and services come recommended by the UK's consumer champion.
Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk
Our Sale is now on!
4.9
Excellent
76k reviews
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Mrs Susan Hughes
Your staff were extremely helpful and patient with my elderly sister who was in some pain at the time. They made us feel at home and explained and demonstrated your walkers clearly and patiently.
3 October 2026
adjustment of the new step helped in…
adjustment of the new step helped in positioning
27 September 2026
My experience this afternoon with your…
My experience this afternoon with your consultant Wayne was outstanding , his customer service with excellent his knowledge of explaining how the power chair worked was also excellent. I’d say he was a credit to Caco.
Sue Crook
7 October 2026
Excellent Product - Perfect
I purchased a 4’ bath mat for my walk-in shower, having roughly measured the length. When it arrived, not only was it a lovely shade of blue, it was an absolutely perfect fit. It is very comfortable to stand on and the perforated holes are brilliant at keeping any mould at bay. I couldn’t be more pleased with this product as it also has a very safe grip.
26 August 2026
All companies make mistakes
All companies make mistakes . A good company with good leadership listens, learns and adapts. This is my experience with CareCo. Great leadership and customer focus . Very much appreciate your help with my dad’s scooter he is a very happy man .
2 October 2026
Unprompted review
Acknowledged my order and despatched…
Acknowledged my order and despatched reading light very quickly using DPD Thank you
7 October 2026
very helpful
5 October 2026
The ease of placing the order
7 October 2026
Excellent friendly service in a clean…
Excellent friendly service in a clean tidy store.
7 October 2026
First class service delivery very quick.
6 October 2026
easy choice
Finding the right product for my husband and i was explained to us. The two ladies were really helpful and had tea and cake, which was unexpected. Going through all the options for us helped us make our decision so much easier; they were both friendly and professional, something that can't be said for all companies 10/10
25 September 2026
1st class service from our advisor
1st class service from our advisor. Caroline Goode at the Nottingham branch
7 October 2026
The staff member listened to my…
The staff member listened to my requirements and took the time to pick suitable equipment for me. When I placed my orders I was asked if there were any days that weren’t convenient for delivery. This information was noted down and I was assured that the order wouldn’t be delivered on that particular day. However a few days later I received a message saying that my orders would be delivered on the day I said was inconvenient!
30 September 2026
HELPFUL CHEERFUL STAFF THANKS…
HELPFUL CHEERFUL STAFF THANKS JOHN,BRIGHT CLEAN SHOWROOM EVERYTHING EXPLAINED. VERY HAPPY WITH SERVICE
7 October 2026
It was so easy t order the item
It was so easy t order the item , with help and advice given at the time and made ready for dispatch .
Thank you .
Cliff Ling
7 October 2026
Good quick service and no delays in…
Good quick service and no delays in sending goods. excellent service.
6 October 2026
Laura and her colleague were excellent…
Laura and her colleague were excellent helpful showing me what would be safe for my weight and hight adjusting handles to my height the Oracle rollator was perfect, thankyou
Mrs steele.
5 October 2026
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