Certapet Reviews 1,013

Excellent service and professional experts!

It was such an easy experience. The person that interviewed me basically was so helpful and kind. Overall amazing process.

I have been using Certa Pet for 3 years now and can’t say enough good things. User friendly website. Continuity with the healthcare provider I was paired with. My ESA allows me to live with my best friend and companion.

This company is wonderful! It has allowed me to be able to keep my dogs in my home in a mobile home park that doesn’t want pets. Thank you!!

Everyone is so very helpful. My questions are answered quickly.

CertaPet has been a lifesaver! So grateful they exist!

They keep me updated all issues with my PSD. I am so grateful for their information and help.

The therapist was wonderful!
The issue I have is with PTSD and the letter I need is they are unable to write the letter for Canadian Citizens, yet the therapist and I both live in Canada yet she is unable to write the physiatrist support letter which makes no sense!

I am thoroughly pleased with CertaPet, I enjoy talking with my assigned therapist/ social worker. She checks up on me and ensures I have everything I need!
I am unable to receive certain types of documents from my own medical team, as per policy, and certapet has helped me along the way!

I have never had a negative thing to say about Certapet! Renewal is always easy and quick and the therapists they give you to speak with really do care! I’ve recommended several people to this company and have heard plaintive things from them as well!

This was one of the easiest and most comfortable experiences of my life. The therapist made me feel comfortable with the process and it was not complicated one bit.

They are always informative and respond quickly.

I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The consultation and certification was also very well organized. I have been using Certapet for 6 years now and will continue to use them in the future. I highly reccomend Certapet to all pet owners seeking ESA and PSD help.

great customer service in many ways.
knowledgeable about all things to do with flying with your dog.

Its been a very helpful and straightforward experience. They are up on the laws and everything needed.

I have used certapet since 2018 and It has helped me with everything i needed. I was able to keep my emotional support animal due to my disability in an apartment that doesn't allow pets. They are our life

I had been receiving help from my hmo for my disability; but in spite of the beliefs of more than one therapist/psychiatrist, that a service animal would be highly beneficial; the hmo does not have policy in place to prescribe service dogs. My hmo doctor recommended Certapet to me. I have had some of the best therapy from my treating CP doctor that I’ve ever had. It has made an enormous impact on my health & mobility. I would definitely recommend them to anyone who has a true disability. Please do not try to use this company for some type of “free pass” for your pet. That behavior diminishes the access to people who have documented, severe needs.

I love how fast the process and available my therapist was. she also check in and check on me.

This is my second year using them and it's been wonderful. Because they provide a service that helps people be emotional stable or in general functions.

I have had nothing but great experiences with Certapet. The really care about their customers and make her such an easy and fast interaction.