Cheryl was great i was so unhappy with my hair color when I came in but also concerned about damage she worked with me to find a great blonde that I love while taking care to maintain my hairs integri... See more
Company replied
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Lynn is a fabulous hairdresser. Quick and efficient, definitely knows what she is doing! She is so sweet and love how she engages with her clients. Great at making her clients feel welcome. Did a fabu... See more
Company replied
Megan is absolutely incredible. I have been coming to her for years now and she bever dissapoints. She will do your hair the exact way that you request it. Her experience, and knowledge speaks when yo... See more
Company replied
I have been a customer since 2012 with Shannon, and she has always done an amazing job with my hair as well as waxing my eyebrows. 5⭐️ isn't enough of a rating because Shannon is beyond 5⭐️ review be... See more
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Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
3055 Massey Drive, #246, V2N 2S9, Prince George, BC, Canada
- +1 250-563-4424
4.7
Excellent
517 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Remarkable experience!!!
Prompt service. Friendly staff. Outstanding hair cut with an amazing stylist!!
31 May 2025
Reply from Chatters Hair Salon - Pine Centre
We appreciate you sharing your experience! We're happy to hear you enjoyed our prompt service and friendly staff and that you loved your haircut.
Megan has always been wonderful making…
Megan has always been wonderful making a boy comfortable even when he hates getting his hair cut!
29 May 2025
Unprompted review
Reply from Chatters Hair Salon - Pine Centre
We're glad to hear that your son feels comfortable during his haircuts. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Pine Centre
We're happy to be your go-to! We appreciate you mentioning our atmosphere.
Hairdresser did not match my root color…
Hairdresser did not match my root color to the rest of my hair , made me sign some waiver when I asked why and what it was for her reply was since they reopened after covid every one was required to sign I had been to that location several times prior to this , told me my hair was unevenly cut asked who cut I explained that location was my last haircut, kept repeating how much the cost of the service was that I was getting done ,finally I asked her if it was because she thought I didn’t have the funds to pay for it she didn’t reply
24 May 2025
Reply from Chatters Hair Salon - Pine Centre
We appreciate you sharing your experience. We're sorry your root color didn't match, and for the confusion regarding the waiver. We're also concerned about the comments regarding your haircut and payment. We'll review your feedback to improve our service.
Grace was absolutely amazing
Grace was absolutely amazing! I have never ever been so happy with my hair cut! I wasn’t expecting to get exactly what I asked for because I never get it! But Grace will do that for you! Thank you so much. I will be booking my next appointment with you for sure!
23 May 2025
Unprompted review
Reply from Chatters Hair Salon - Pine Centre
We're so happy to hear that you had such a positive experience! It's wonderful to know that our stylist was able to understand your needs and deliver the results you were hoping for. We appreciate you taking the time to share your feedback and that you'll be rebooking with us.
Reply from Chatters Hair Salon - Pine Centre
We understand your concern about the price. Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.
Very happy customer, as always!
Professional, friendly and attentive service and the cut and style are exactly what I asked for!
19 May 2025
Reply from Chatters Hair Salon - Pine Centre
We appreciate your kind review! We're so happy to hear that you were pleased with your cut and style and that you found our service attentive and friendly. Thanks for sharing!
Reply from Chatters Hair Salon - Pine Centre
We appreciate your kind words and are thrilled to hear you found our service fast, friendly, and reasonable. We strive to provide excellent customer experiences, and your feedback motivates us to continue doing so.
Reply from Chatters Hair Salon - Pine Centre
We appreciate your feedback! It's wonderful to hear that you were pleased with the service and that we met your expectations.
Always a great appointment with…
Always a great appointment with Robert!! Very prompt,friendly and professional.
8 May 2025
Reply from Chatters Hair Salon - Pine Centre
We're so glad to hear you had a positive experience with Robert! We strive to provide excellent service and appreciate your kind words.
OMG. I got my hair straightened!
$$ but that being said the treatment offered was great. The recommendation of straightening my hair ( never done before) and cut, highlighted my grey attractively and made hair care manageable.
3 May 2025
Reply from Chatters Hair Salon - Pine Centre
Thank you for your feedback! We're glad you appreciated the treatment you received. We strive to provide our clients with personalized recommendations and services that meet their individual needs. We're happy to hear that you were pleased with the results of your hair straightening and cut.
Good hair cut
3 May 2025
Reply from Chatters Hair Salon - Pine Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Reply from Chatters Hair Salon - Pine Centre
We're so glad to hear you were pleased with the service. We strive to provide excellent experiences for all our customers.
Dave is the best!
Dave was fantastic. He listened carefully to what I asked for and delivered everything I wanted and more. And holy hell does he give the best damn head massage during my hair wash. I don't normally seek out a hair dresser a second time but Dave is my buddy now.
26 April 2025
Reply from Chatters Hair Salon - Pine Centre
We're thrilled to hear about your positive experience! It sounds like you had a wonderful time with Dave. We're so happy to know he went above and beyond to ensure you received the service you were looking for. We appreciate you taking the time to share your feedback.
Great experience
Very welcoming! Megan is wonderful and very good at what she is doing. I highly recommend her!
23 April 2025
Reply from Chatters Hair Salon - Pine Centre
We're thrilled to hear you had such a positive experience! We appreciate your kind words about Megan. It's wonderful to know she made your visit so enjoyable.
The Barber didn't understand how i…
The Barber didn't understand how i wanted My hair 😒
Took me along time to grow it an He didn't do what I asked
11 April 2025
Reply from Chatters Hair Salon - Pine Centre
We understand your frustration. It's disappointing when you don't get the haircut you envisioned. We value your feedback and will share it with our team to ensure we provide the best possible service.
Reply from Chatters Hair Salon - Pine Centre
Thank you for your kind review! We're so glad you enjoyed your cut and appreciated the pleasant and professional service you received. We strive to provide a positive experience for all our customers.
Reply from Chatters Hair Salon - Pine Centre
We understand your disappointment with your haircut. We strive to provide excellent service and are always working to improve. We appreciate your feedback and will use it to help us better serve our customers.
One happy customer!
My hair stylist made me feel so comfortable, and I enjoyed our conversation. I left feeling so much better, she did a beautiful job with my hair.
27 March 2025
Reply from Chatters Hair Salon - Pine Centre
It’s wonderful to hear you had such a positive experience! We are so glad you felt comfortable and enjoyed your time with our stylist. We strive to create a welcoming and friendly environment for all our clients. We appreciate you recognizing their talent and dedication to providing a great haircut. We look forward to welcoming you back again soon!
great stylists
Cheryl the hairdresser had never cut my hair before but she listened to what i wanted and took her time and was able to give me the cut that i was looking for.
28 March 2025
Reply from Chatters Hair Salon - Pine Centre
We appreciate your feedback and are glad to hear you were happy with your haircut. We strive to provide a positive experience for all our clients, and we're pleased that you felt heard and understood during your appointment.
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