I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
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Absolute deceptions, please refrain from purchasing anything from these websites. I remitted £5.95 in March 2025, and they subsequently withdrew £39.90 in April 2026, with an attempt to debit more in... See more
Company replied
As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 goi... See more
Company replied
Checked one car with this company for £5.99 and it has so far cost me just over £200. I have contacted them through their contact us portal but they continue to take money from my account. I understan... See more
Company replied
Company details
About Checkmycar
Written by the company
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1.0
Bad
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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Check the small writing first
I did a check on a car through check my car payed monies of £5.95 then a few days later they have with drawn £39.90 saying I've subscribed to them, I never saw any subscription when I applied for check , I've used numerous other companies in past but thought I'd give them a chance as saw advert on YouTube video.
Well I have spoken to them about monies and they have reimbursed me the £39.90 easily sorted out the problem
9 January 2026
Unprompted review
Reply from Checkmycar
Hello,
We are truly sorry that your first experience with us, after seeing our advert, has led to this frustration. At CheckMyCar, we use YouTube to reach car buyers who need reliable data, and it is never our intention for the £5.95 trial period to feel like a "scam."
We realize that when you're used to other companies, our subscription model (designed for ongoing monitoring) might come as a surprise. Because we value your trust, we would like to resolve this immediately.
Please contact us so we can process your refund and confirm your cancellation:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are a legitimate UK team and we are here to make this right.
Best regards, The CheckMyCar Team
Reply from Checkmycar
Hello,
We are sorry to see such a brief and negative comment. We would like to reassure you and anyone reading this that CheckMyCar is a legitimate UK-based vehicle data provider.
Most misunderstandings arise from our trial period offer, which transitions into a subscription to provide ongoing vehicle monitoring. We have a dedicated team available 12 hours a day to assist with any concerns:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
If you have a specific issue with your account, please reach out so we can resolve it immediately.
Best regards, The CheckMyCar Team
Don't ever try them
Don't ever try them ! Is not a proper scam but is not far ...!
17 December 2025
Unprompted review
Reply from Checkmycar
Hello,
Thank you for your feedback. We appreciate you clarifying that we are a real service, though we are sorry you felt the experience was "not far" from a negative one.
CheckMyCar is a legitimate UK-based vehicle data provider. Most of the confusion usually comes from the transition between our £5.95 trial and the monthly subscription. We aim to be as transparent as possible, but we realize there is always room for improvement.
If you have any concerns about your account, please reach out to us:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We would be happy to discuss your experience and ensure your account status is exactly as you want it.
Best regards, The CheckMyCar Team
Absolutely devastated
Absolutely devastated
One check £5.95, then £39.90 taken from my Bank Account.
Just as I thought 2026 would bring me better luck, it lasted 6 days thanks to the Scammers.
I hope that you will never have to go through what I went through in 2025.
I can't believe that you can scoop so low. It's disgraceful how you can do this. I am not sure how you manage to sleep at night!
6 January 2026
Unprompted review
Reply from Checkmycar
Hello,
Reading your message truly saddens us. We never want a customer to feel "devastated" by using our service. Please know that we are real people here, and we sleep much better when our customers are satisfied.
The transition from the £5.95 trial to the subscription is intended to be a helpful tool for car buyers, not a source of distress. Given the difficult start to your year, we would like to review your account immediately to make things right and discuss a full refund of the subscription charge.
Please reach out to us directly so we can support you:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We wish you a much brighter 2026 and look forward to fixing this for you today.
Best regards, The CheckMyCar Team
Don't use this company at all
Don't use this company at all, they charge you full price and there's no option to cancel. I requested my subscription to be cancelled through there only contact details and they completely ignored me and I was charged full price a further two times and they haven't bothered with my refund. Bunch of SCAMMERS
17 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sincerely sorry to hear about your experience. We want to clarify that CheckMyCar does not ignore cancellation requests. If you did not receive a reply, it is possible your email was caught in a filter or sent to an unmonitored address.
We offer multiple ways to manage your account, and we certainly do not want you to be charged for a service you've asked to stop. Please contact us right now so we can process your refund for the two charges:
📞 +44 20 4579 8987 (Speak to a real person, Mon–Sat, 8 a.m.–8 p.m.)
📧 contact@checkmycar.io (Please use "URGENT: CANCELLATION" as the subject)
We are a legitimate UK service, and we are committed to making this right for you today.
Best regards, The CheckMyCar Team
As per 1713 other reviews I fell for this
As per 1713 other reviews I fell for this, paid £ 5.95 for a vehicle check then 2 days later £ 39.90 taken out of my account, the information is not clear that you are signing up for a monthly subscription, I contacted the company by email to cancel and had the standard reply with regards to its in the terms and conditions etc however what I did notice in their terms and conditions is that there is a 14 day cooling off period from the time you first request the service (luckily I was well within this). What I will say is that once the 14 day cooling off period was brought to their attention in their terms and conditions I had the amount refunded back to my account within 2 days together with an assurance that all my personal and bank details with be obfuscated from their systems, however I would not recommend this company at best their web portal is not transparent that you are signing up for a monthly subscription
31 December 2025
Unprompted review
Reply from Checkmycar
Hello,
Thank you for your detailed feedback. We are pleased that our team was able to process your refund within 48 hours and confirm the removal of your data from our systems.
We take great pride in strictly following the 14-day cooling-off period, as we are a fully compliant UK-based service. While we aim to make our trial and subscription terms as clear as possible on our payment pages, we appreciate your feedback regarding the transparency of our portal.
We are glad this was resolved to your satisfaction, and we will continue to work on making our terms even more visible for future users.
Best regards, The CheckMyCar Team
SCAM company, should be BLOCKED.
Same as everyone else writing here. Happily paid for a one-off check (£5.95) in December 2024 and then they took £39.90 a couple of weeks later. Contacted my bank to block them and now, over a year later, they've taken another £39.90. They should be totally BLOCKED as a SCAM company.
7 January 2026
Unprompted review
Reply from Checkmycar
Hello,
We are very concerned to hear about your experience. A charge appearing over a year later is highly unusual and certainly not how our service is intended to operate. While our trial period transitions into a subscription, it should remain consistent, not skip a year.
We would like to investigate exactly what happened with your account profile to ensure this is corrected immediately. Please contact our management team directly:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are a legitimate UK-based company and we want to ensure you are fully refunded if an error occurred in our system. We look forward to resolving this with you.
Best regards, The CheckMyCar Team
Do not use! Definitely a scam
Used this to check car details paid initial payment didn't see any subscription details then two days later charged £39.99! I was fuming. Why would you need a subscription?!! I was able to find a telephone number and insisted it was cancelled and insisted on an email being sent to say as much. Will make sure my bank does not make any further payments to them! Do Not Use!!!
7 January 2026
Unprompted review
Reply from Checkmycar
Hello,
We completely understand your frustration regarding the surprise of the £39.99 charge. We are glad you were able to speak with our team and that you received your written cancellation confirmation as requested.
To answer your question, many of our users find the subscription valuable for ongoing vehicle monitoring, such as receiving alerts on status changes, valuation updates, or tracking multiple vehicles during a car search. However, we know this isn't for everyone.
Since your cancellation is already confirmed, no further payments will be attempted. If you have any other questions, we are always here to help:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Best regards, The CheckMyCar Team
Very unclear
Definitely not clear that you are signing up to a subscription service. I noticed the amount of £39.90 after the first payment came out and contacted my bank to put a stop on that payment. They have since tried to take out the same amount twice more. Do not use this company!!
6 January 2026
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear that our subscription terms were not clear to you. At CheckMyCar, our 48-hour trial is designed to provide full access to vehicle monitoring, but we understand it might not suit everyone's needs.
When a payment is blocked by a bank without a formal cancellation on our site, our system may automatically retry the transaction to maintain your service access. We want to stop this for you immediately.
Please contact us directly so we can manually close your file and stop all future attempts:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to transparency and are here to help you resolve this today.
Best regards, The CheckMyCar Team
hidden subscription, robbing F**kers
paid for a car check of £5.95.
two month later notice they have taken £40 out of my account twice for a subscription I never asked for!
it wouldn't let me log into the account so had to phone them to cancel, apparently in small writing there's a notice that you auto signed up to a subscription if you don't cancel your membership in 48 hours, a membership i knew nothing about.
avoid this site set of robbing F**kers.
I wonder how many people they done this with?
8 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We sincerely regret that your experience left you feeling this way. At CheckMyCar, we aim for transparency. The 48-hour trial period for £5.95 is designed to let users test our full monitoring service before the monthly subscription begins. We provide these details on our payment pages to ensure our customers are informed.
We are glad you were able to reach our team by phone to cancel. If you had trouble logging in or feel the subscription was not clearly communicated to you, we want to make it right.
Please contact us again so we can review a refund for the months you didn't use:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take your feedback seriously and use it to constantly improve the clarity of our offers.
Best regards, The CheckMyCar Team
They are big fraud they charge 39.90…
They are big fraud they charge 39.90 twice from my bank I don't even subscribe. Be aware of this company the are big scame
6 January 2026
Unprompted review
Reply from Checkmycar
Hello,
We are concerned to hear about the double charge you've mentioned. At CheckMyCar, we strictly follow payment protocols, and charging twice for a single subscription is certainly not our standard practice.
We would like to investigate this for you immediately. If a technical error has occurred, we will rectify it and issue a refund without delay. Please contact our dedicated support team with your transaction details:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are a legitimate service and we are committed to total billing transparency. We look forward to resolving this with you.
Best regards, The CheckMyCar Team
Scammers subscribing you without your…
Scammers subscribing you without your permision
4 January 2026
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your frustration. At CheckMyCar, we do not subscribe users without their permission. The subscription is part of the trial period offer, which is clearly outlined during the checkout process to ensure you have continuous access to our vehicle monitoring tools.
We understand that this may have been overlooked, and we are here to help. If you did not intend to stay with us, please contact our team so we can review your account:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to transparency and will work with you to resolve this matter promptly.
Best regards, The CheckMyCar Team
This company is a total rip off
This company is a total rip off
Nothing but criminals robbing innocent people...
They are totally scum bags !!
5 January 2026
Unprompted review
Reply from Checkmycar
Hello,
We are genuinely sorry to read such a strong expression of frustration. At CheckMyCar, we take all feedback seriously, even when it is very critical. We are a legitimate vehicle data provider, and our goal is to help buyers make safe decisions, not to cause distress.
If you have experienced a billing issue or a misunderstanding regarding our trial period, please give us the opportunity to fix it. We encourage you to contact us directly to discuss your account:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Our team is ready to review your case and ensure a fair resolution.
Best regards, The CheckMyCar Team
Taken subscription without consent
Same as other reviews. I have had £39.90 taken. I did not ask for this subscription. I have emailed etc. No response. I will call my credit card company if I have not heard anything by the end of today. Update. You cannot get through on the number provided in responses from this company. No response to emails. Very unhappy about this. I have since managed to speak to someone about this but have not had any email response. There will be no refund but my subscription is cancelled. I stand by my experience. It is not clear that you are signed up for a monthly subscription. Why on earth would there be a £39.90 monthly charge for checking a new cars history,
27 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and completely understand your frustration. This is not the experience we want for our users, and we take your concerns seriously.
CheckMyCar operates with a clear trial period that allows users to test the service before any subscription continues. We acknowledge, however, that this information may not have been clear enough, and we sincerely apologise if it caused any confusion.
We are concerned that your emails and calls have not been answered. Please contact our support team directly using the details below so we can:
verify your account,
ensure the subscription is cancelled,
and process any refund due as quickly as possible.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are committed to resolving this promptly and hope that after your case is handled, you might reconsider updating your review to reflect the resolution.
Kind regards,
The CheckMyCar Team
Dont use this company at all
Dont use this company at all, they charge you full price 2 days later and theres no option to cancel. I requested my subscription to be cancelled through there only contact details and they completely ignored me and I was charged full price a further 2 times and they haven't bothered with my refund. Bunch of SCAMMERS
30 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to read about your experience and understand why this situation has caused frustration. This is certainly not the experience we want any of our users to have.
We’d like to clarify that CheckMyCar operates with a trial period, which allows users to test the service before any ongoing subscription. During this trial, users can cancel at any time to avoid further charges. It sounds like your cancellation request may not have been received correctly, and we want to make sure this is resolved immediately.
Please contact our support team directly so we can:
review your account,
confirm the cancellation,
and process any pending refunds.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Our goal is transparency and customer satisfaction. We are confident that once your issue is resolved, you may reconsider your view. We encourage you to reach out so we can fix this promptly.
Kind regards,
The CheckMyCar Team
This company is a scam
This company is a scam. You pay your money and they take it and then say the transaction did not go through. Like others a few days later they try to take £39. Lucky for me my CC company stopped it going through. Why can’t the government take their Webb site down? Which I had read this before going ahead.
30 December 2025
Unprompted review
Reply from Checkmycar
We’re very sorry to hear about your experience and completely understand your frustration.
Our service includes a clearly indicated trial period, allowing users to test the platform before committing to any subscription. Occasionally, technical issues may cause temporary confusion with payments or account status, and we want to make sure these situations are resolved quickly and transparently.
If a payment attempt failed or was duplicated, our support team can review your account, verify all transactions, and ensure any necessary adjustments or refunds are processed.
Please contact us directly so we can investigate and resolve the situation for you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are confident that once your case is reviewed with our team, the issue can be clarified and resolved. We hope this will allow you to reconsider your review after the matter has been properly handled.
Just avoid them it is just a scam
Just avoid them it is just a scam. I have been charged 2 times 39.90 just the scam
29 December 2025
Unprompted review
Reply from Checkmycar
We’re very sorry to hear about your experience and completely understand your frustration.
Our service includes a clearly indicated trial period, allowing users to try the platform before committing to a subscription. Occasionally, technical or account issues may result in duplicate charges, and we want to make sure these are resolved promptly and fairly.
Please contact our support team directly so we can review your account, verify the charges, and issue a refund if necessary:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are confident that once your case is reviewed and corrected, the situation can be clarified, and we hope this will allow you to reconsider your review once the matter has been properly resolved.
SCAM !!!!
Just a Scam , I been charged £39 after I have checked car details. They signed subscription on behalf of me.
10 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and understand your concern.
We’d like to clarify that our service includes a trial period, which allows users to test the platform before any subscription begins. If the trial is not cancelled within this period, a subscription is activated, which may explain the charge you noticed. We regret any confusion this may have caused.
Our support team is ready to help. We can review your case, ensure your subscription is cancelled if needed, and provide guidance on resolving any charges. Please contact us directly so we can assist and clarify everything fully.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
Do not use Checkmycar as a way of…
Do not use Checkmycar as a way of running a hpi check on your vehicle. They hide in the small print that they sign you up to a monthly subscription for £39.90 pm as I have just found out to my annoyance. Called my bank as I did not recognise the notification and they confirmed they have had LOTS of calls about this company. Called the company who are based in Ireland and spoke with a woman with an Eastern European accent who just kept talking over me saying no refunds and she “did not know anything” despite working there. To cancel the subscription you have to log onto their website and send an email asking to cancel, but based on my experience so far I have little hope that this will be done quickly. This company clearly knows what they are doing and it is a complete scam. Your average Joe in the street does not need to pay 39.90 per month to run hpi checks every month. BE WARNED! If I could give it zero or minus stars I would.
PS….The companies automated response on all of these reviews is nothing more than gaslighting….
28 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and completely understand your frustration. This is clearly not the impression we want our users to have.
We would like to clarify that our service offers a trial period which allows users to test the platform before any subscription begins. The subscription only starts automatically if the trial is not cancelled within this period. We understand that this may not have been clear enough, and we sincerely regret the confusion.
Regarding cancellation and refunds, our support team is here to assist. Each request is reviewed promptly, and we can guide you through the process to ensure your subscription is cancelled and any eligible refunds are processed. We take every feedback seriously and continuously work to improve clarity and customer support.
Please contact us directly so we can resolve this issue for you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
Definite scan
Definite scan. They charged me £39.99 more than once. Just reported them to my credit card company and disputed the payment again
19 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration.
We want to clarify that our service includes a trial period designed to allow users to test the platform before any subscription activates. If the trial is not cancelled within this period, the subscription begins, which may explain the charges you noticed. We sincerely regret any confusion caused.
That said, we take these situations seriously. Our support team can review your case, ensure any accidental or duplicate charges are resolved, and provide guidance on the next steps. We encourage you to contact us directly so we can assist and clarify everything fully.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
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