Chefs Flavours Reviews 493

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products. Many people appreciate the excellent service, noting the efficiency of their orders and the careful packaging that ensures items arrive in perfect condition. The wide selection of products and flavors is also frequently highlighted as a positive aspect. However, some customers also noted that the product selection has been cut, with certain previously available flavors no longer being offered. A few other people also felt that the taste of some "new and improved" flavors did not match the original recipes, leading to dissatisfaction.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

People report positive experiences with product, consistently praising the quality, selection, and value.... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the good quality of... See more

Order

Users describe positive interactions with order. Many customers praise the fast processing and delivery, with... See more

Service

Clients share positive opinions on service, consistently highlighting excellent customer service, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I've tried all the flavours I ordered from you, in the Bogan RDA at 60 watts with a 0.13 single coil and every flavour is spot on (captains custard ,strawberry milkshake bottles, jam roly poly and Ba... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing supplies from Chef's for many years, and they've never disappointed. Always prompt response and delivery of quality products. The other advantage is that they have a great range... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied


Company details

  1. #19 of 67 best companies in Flavours, fragrances and aroma Supplier
  2. #55 of 128 best companies in Electronic cigarette store
  3. #51 of 124 best companies in Vaporiser shop

Written by the company

Flavour concentrates from around the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Import Duty

I had to pay additional import duty to get my items

6 December 2024
Chefs Flavours logo

Reply from Chefs Flavours

Hi Sean,
Thanks for your review. The way it works with our international orders is that you don't pay UK tax on our products, but then do need to pay that tax in your own country when the order arrives with customs.
This is the best and cheapest way for international customers to continue to buy from us after Brexit.
I hope that makes sense - please feel free to reach out to info@chefsflavours.co.uk if you have any further questions, and we'll be happy to help.

Kind regards,
Megan

Rated 5 out of 5 stars

Perfect! Just perfect….

I wanted to give you 10 stars but unfortunately 5 is max 😊 for years order my flavours at Chefs. Love it, good price and fast en good delivery. Greetings from a happy costumer from the Netherlands!

9 December 2024
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Reply from Chefs Flavours

Thank you so much, Nathalie! We're really happy to hear you've been loving our products :)
- Megan

Rated 5 out of 5 stars

Thank you.

Great service, competitive prices and great products.

10 December 2024
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Reply from Chefs Flavours

Thanks for the 5 stars, Carl!
- Megan

Rated 5 out of 5 stars

Highly recommend

Been using these to buy what I prefer but also to try out new stuff.
Easy to browse, easy to order and quick delivery. Highly recommend

29 November 2024
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Reply from Chefs Flavours

Thanks so much for your kind review, Sue!
- Megan

Rated 5 out of 5 stars

Best place to get flavorings…

Best place to get flavorings definitely. Super quick to respond to questions and super quick to dispatch even when it's super busy like black friday! Definitely recommended!

27 November 2024
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Reply from Chefs Flavours

Thanks for your review, Svetislav! We hope you enjoy your order :)
- Megan

Rated 5 out of 5 stars

Excellent service

They were great when I needed the shipment to be delayed by a few days. Great interaction via email, speedy response and were able to adjust the order to accommodate my needs. Excellent service

4 December 2024
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Reply from Chefs Flavours

Thanks for your review, Bob! We're always happy to help :)
- Megan

Rated 5 out of 5 stars

Excellent

Great selection and excellent service. Fast delivery always with a surprising extra. 10/10

2 December 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thank you so much, Carl!
- Megan

Rated 5 out of 5 stars

Good service

Nice prices, excellent service and fast delivery.... Even the additional couple of chewy sweets was a nice toucg

18 November 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks for your great review, Nigel!
- Megan

Rated 5 out of 5 stars

Thanks!

Thanks!! I'm so happy!!

24 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for your review! That's great to hear :)
- Megan

Rated 5 out of 5 stars

Good service

Good service, good prices.

31 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks for your 5 star review!
- Megan

Rated 5 out of 5 stars

Recommended

Excellent service, well recommended

28 October 2024
Chefs Flavours logo

Reply from Chefs Flavours

Thanks so much for the 5 stars, John!
- Megan

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