Chic Le Frique Reviews 1,351

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the materials and unique designs. Many people appreciate the fast and efficient delivery service, with some even receiving their orders on the same day. The customer service is frequently described as excellent, responsive, and helpful, ensuring a smooth overall experience from ordering to unboxing. However, some customers also noted issues with sizing, finding that items did not fit as expected despite consulting size charts, or that the clothing appeared different from online images. A few other people also felt that the quality of some products was poor, and some expressed frustration with return policies, particularly regarding store credit for sale items or international orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the amazing material,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the amazing material, exceptional... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness,... See more

Order

Clients share positive opinions on order, with many reviewers praising the effortless and seamless ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chic le frique service and quality of garments is amazing in Dubai. They offer such a fast delivery service same day of you order before 2pm which is fantastic when you have a busy life and like alway... See more

Rated 5 out of 5 stars

Great experience and lovely clothes The clothes are beautiful and high quality. The customer service and experience was excellent! Fast delivery and an email after my first order to grant 10% lifet... See more

Rated 5 out of 5 stars

I ordered amazing dress but unfortunately it was very small I had to return it. Little bit disappointed that they don’t make bigger sizes and they go only until L. However customer service was exce... See more

Rated 5 out of 5 stars

I love my new dress Kiki, it fits perfectly. Chic Le Frique made a very speedy delivery and their customer service was superb! From ordering the dress, to the delivery, and the unboxing made it feel l... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love you guys

Love you guys, the quality is always great and fast services and now more styles coming up. Love it
Best part next day delivery
And website also easy to navigate and also returns are easy
Thank you keep them coming

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Stunning pieces, fast & reliable delivery & customer service (10/10)

Love this company - firstly, the dress I bought - the CAVARLY RAMIE HALTER DRESS - CHOCOLATE, is one of the most flattering and striking dresses I've ever worn; the service is impeccable - fast deliverie, and to top it off, when I realised I needed a smaller size they arranged a last minute Careem delivery for a small fee, with the dress reaching me just in time for my evening plans.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible!!

Horrible!!!
I ordered two dresses for a 1065 dhs, when they were delivered I realized the quality is so poor from cheap fabric and made in China. The one dress is beyond too short I could never wear it out.
I ask them if they could exchange with another dress and refund me the difference which was 35 dhs.
They declined saying that you can only exchange size or get store credit.
That would mean either I would gift them the 35dhs or spend more to buy something with a horrible quality.
Ridiculous I want my money back I don’t like the quality of your clothes and I don’t want to spend anymore in this brand.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Regular Customer

I’m a regular customer and my experience with Chic Le Frique has always been smooth. Delivery is fast, and their response time for exchanges or returns is reliable and hassle-free. My last purchase was a velvet suit—beautiful quality, great fit, and it looks even better in person. Overall, a brand I trust and keep coming back to.

1 February 2026
Unprompted review

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