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ChillCarve Reviews 1

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TrustScore 3 out of 5

3.2

Outdoor sports shop
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Company details

  1. Outdoor sports shop

Written by the company

ChillCarve Diverse Styles, Top-Quality Snowboarding & Surfing Gear Shop our specialized store for ski and surfing gear, including high-performance ski jackets, thermal wear, ski bags, goggles, gloves, socks, and more. Designed for comfort, durability, and style, our products cater to both skiers and surfers. Get ready for your next adventure with top-quality gear!

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

🚨 WATCH OUT Scam

🚨 WATCH OUT Scam, ordered in February did NOT receive any package nor did not gave any refund back.

27 February 2026
Unprompted review
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Reply from ChillCarve

Hi Kian,

We’re truly sorry to hear about your experience and completely understand your frustration.

However, we would like to kindly clarify what actually happened:

Your order was delayed due to missing state/province information in the shipping address, which caused the initial delivery failure.

After you confirmed the corrected address, we arranged a re‑shipment. Unfortunately, the parcel was lost by the carrier during the second attempt.

Once we confirmed the loss, our customer service team immediately processed a full refund for your order. The refund has already been completed and should appear in your account based on your bank’s processing time.

We sincerely apologize for the inconvenience this situation has caused you. We take full responsibility for the delivery issues and are actively working with our shipping partners to prevent this from happening again.

Thank you for your understanding and for giving us the chance to make it right. If you have any further questions, please feel free to contact us directly.


Best regards,
ChillCarve Customer Service Team

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