ChooseMyBicycle.com Reviews 200

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

First time I was bought the cycle battalion v3 silver.website customer services friendly(person reshma).better approach and timing delivered .anyone do purchase trustable website. thank you choose my... See more

Rated 4 out of 5 stars

Ordered Triad M7 on 6th May got delivered on 13 May. Packaging was excellent, Product was in scratch less condition. Free Accessories were present as promised.. Good customer support by Mr Jaya Krishn... See more

Rated 5 out of 5 stars

Hi, I am from Mumbai Just purchased a MTB bike Acrolt 27.5 Nox grey/orange standard frame size. the delivery time frame is by around Nov 20-26. The buying experience was seamless on CMB website. read... See more

Rated 5 out of 5 stars

I had bought Ridley Noah 105 in February 2020, it was peak COVID 19 time, still Choose My Bicycle (CMB) made this very memorable purchase. These people are very kind, helpful and gave prof... See more

Company details

  1. Bicycle Shop
  2. Bike accessories store

Information provided by various external sources

Research and Buy 'Fully-Fitted' bicycles online in India. India's biggest online bicycle portal with the widest range of Bicycles, Accessories and Apparel, from the top Indian and International brands.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

200 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not satisfied with triad M4..

Recently I purchased triad M4 one one month back after reading reviews from cmb of an entry level mtb for fitness purpose,and also this was my first experience of buying cycles online everything was fine purchasing, packaging to delivery so no complaint for that,only issue i am having for now is after riding just 20-30 km the cycle has started to make a lot of noises especially both the brakes, the rear brakes is not fully functional, also the company has done a lot of cost cutting in its parts like tyres and suspension and the customer care is pathetic,no responses.. So anybody who loves trails, offroading or downhill riding this bike is not for them. You may consider other renowned brands with a good budget..So guys my experience with triad company is 6 out of 10.

28 July 2021
Unprompted review
Rated 5 out of 5 stars

Triad X2 Cross - Good Service

I have purchased Triad X2 Cross 3 month back in lockdown from CMB. It is affordable & beyond the expectations. CMB have just been so very amazing. I am delighted by the quality of your services and appreciate your responsiveness and professionalism.

20 July 2021
Unprompted review
Rated 5 out of 5 stars

POOR DELIVERY

Product ordered on 30/06/2021 and after delayed shipping on 13/07/2021 still not delivered on 19/07/2021.
The delivery partner is GATI courier and destination is KANNUR kerala ,product arrived on 16/7/2021 at destination courier office and when contacted told me to collect from courier office or else wait .
Earlier they showed out for delivery and unsuccessful delivery in their website but fact is they kept parcel in their hand itself, if they had attempted delivery they might have called me or gave a miss call or sms

Apart from this delivery . Product is absolutely fine and is able to climb steep hill with my body weight 50 kg . please not it is not recommended by company for hills. Minor gear tightening required that's all gives mileage of 26 km in pedal assist high mode in our hilly area

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Had bought a road bike through CMB and…

Had bought a road bike through CMB and had an amazing experience. They were on par with delivery timelines and had to tune the gear upon arrival which was done by CMB in 48hrs. Overall happy with the purchase and special thanks to Jai who was always around to hear me out!

15 July 2021
Unprompted review
Rated 4 out of 5 stars

Satisfactory

The overall experience of buying the bike was okay however, I believe that the tracking page can be improved. Apart from that, the packaging was good and well protected.

14 July 2021
Unprompted review
Rated 5 out of 5 stars

TRIAD and tested

What a beautiful experience it was buying from CMB, I got myself a Triad M7, and from the way it was packed and delivered to the unmatched support from Choose my bicycle(Mr. Abhishek) it was indeed a great buy. They added a lots of accessories with top notch quality helmet and seat gel cover which was an awesome thing on their part. And Triad M7 is a masterpiece in itself. Best one under 30K, again, thanks CMB. I am going to recommend this to every cycle enthusiast I know.

11 July 2021
Unprompted review
Rated 5 out of 5 stars

Nice service

I believe, one of the best services were given.. Fallow ups were just fine.. Delivery was given on time despite pandemic.. All the accessories were delivered as promised..

I have vouched my friends about CMB.. You have given them 4 cycles to bangalore last week..

One thing I would like to see, is availability of other brand cycles too..
Availability of Cycles are very scarce..

11 July 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experience.

Terrible experience.
Delivery is super slow, there delivery partner vxpress is horrible. Got damaged cycle. And choose my bicycle didn't took any responsibility. Support is horrible. We must need a very good local bicycle service center because the bicycle is not at all ready to ride out of the box.

10 July 2021
Unprompted review
Rated 4 out of 5 stars

Firefox Street

I have purchased Firefox Street from Choosemybicycle.com . Price was as it was in Firefox website. The bicycle was delivered with all type of precautions. The only problem is Choosemybicycle should not give anything as free accessories. All are very poor quality.. I have a doubt, Firefox Paddle was damaged in 10 days. Was it original or any cheap product like rest accessories

9 July 2021
Unprompted review
Rated 4 out of 5 stars

Bought my merraki cycle 3 months back…

Bought my merraki cycle 3 months back on a curiosity and also about the worries of petrol price hikes.
I'm using this cycle weekly 4 to 5 times to my office which is 20km from my home. Nearly 700 calories is burnt in each trip (40km). Apart from petrol cost savings this is an added advantage which is price less. Lot of people watching this and asking the details of this cycle and many of them are interested in e-cycle.

I'm very much satisfied and started my small step towards reducing co2 foot prints. And also be a motive to others in cycling...

8 July 2021
Unprompted review
Rated 1 out of 5 stars

1.Worst customer service

1.Worst customer service
2. product selling for 17k at Flipkart charged at 21k here.
3. Cycle sent with bent rim
4. Free products were promised which were sent only after I dropped an email
5.there was no option to select 0 stars so had to settle for 1 star

8 July 2021
Unprompted review
Rated 5 out of 5 stars

Very trustworthy I would say

Very trustworthy I would say. I bought my road bike during pandemic time and there were so many hurdles for delivery due to lockdowns, but the support team was continuously in touch with me to keep me updated. The bike was delivered in perfect conditions alongwith all the promised complimentary accessories...I would like to rate their customer support team very high (10/10) and would surely recommend it to my friends for online bike buying experience.

8 July 2021
Unprompted review
Rated 5 out of 5 stars

Review on Outdoors91 purchased

I had ordered a Vector91 series's Wanderpro 700C.. it came perfectly packed in double 7ply box, in 95% assembled form.. I had just to make handle straight & fix the pedals.. it was like ready to go in 10min..

Very good quality bike with loads of freebies & perfectly packed..
Thank you..

8 July 2021
Unprompted review
Rated 5 out of 5 stars

Awesome purchase

I ordered a hero lectro electric on April 9th 2021 and I got in delivered within 15 days i.e at 21st April 2021. The cycle which I got was in an excellent condition with very securely packed and I also got all the assessories with the cycle which was delivered by choose my bicycle.com as per their promise. The service provided by them was fruitful.

8 July 2021
Unprompted review

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