I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more
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Review summary
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Reviews shaping this summary
Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more
Company replied
I had been seeing adverts for these products for a while and as my hair has been suffering from colouring and my almost constant stressy lifestyle causing shedding so I decided to try it. I am very i... See more
I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more
Company replied
Company details
Written by the company
We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.
Contact info
49 Queen Street, TR18 4BQ, Penzance, United Kingdom
- hello@cornishseaweedbath.co.uk
- cornishseaweedbath.co.uk
4.5
Excellent
3K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous hair products
I recently placed an order for the hair products offer 3 for 2 as I’m having a lot of problems with my hair. I found the company so helpful with excellent offers and fantastic value for money. The products smell divine and I feel very good quality. My hair already feels so much better. I would highly recommend them.
2 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Marie, thank you so much 💚 We’re delighted to hear that your hair already feels improved and that you’ve enjoyed the offers and products. We truly appreciate your recommendation.
Conitioner Like Melted Playdough
The shampoo is very difficult to the lather, and it is impossible to get the conditioner out of either the pump or bottle - like slightly melted Playdough! Extremely expensive and overhyped.
2 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you for your feedback, Valerie 💚 We’re sorry to hear you found the products difficult to use. Our conditioner is intentionally rich and concentrated.
Our shampoo can sometimes lather less than shampoos that contain Sulphates, (harsh cleansers that can also be naturally derived) however, as the scalp function increases during this transition phase, the lathering may increase, although we recommend not getting too attached to the lathering and rather go by how your hair and scalp feel.
We generally recommend using approximately four pumps of the products, and you can add a little more water to your hair once you have begun to massage the shampoo in.
Lather is a result of excess surfactant (oils consume surfactants), this is why sulphate-based shampoos are generally too strong for the hair and scalp. Shampoo is a fine balance between cleansing while not damaging hair and scalp. This is why we use much gentler, scalp friendly, plant-based surfactants.
The lack of lather might also be because you are undergoing the detox phase. Our blog might explain a bit about this.
https://cornishseaweedbath.co.uk/blogs/blog/transitioning-to-a-natural-shampoo-the-detox-process
About the conditioner, I wonder if you have had a faulty pump. I would be happy to send you a new pump and another conditioner bottle so you can compare the consistency.
Please feel free to email us at victoria@cornishseaweedbath.co.uk and we will try our best to make your experience better.
Best wishes
Ellie
Soothing and Calming
After developing face eczema I found this set very soothing. Soap is especially good.
29 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Suzy, thank you for your lovely review 💚 We’re so pleased the products have felt soothing and calming for your face eczema, especially the soap. Thank you for sharing your experience.
Fabulous products delivered next day
Fabulous products delivered next day
18 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Sian, thank you so much 💚 We’re delighted your products arrived so quickly and that you’re enjoying them.
I have given this shampoo and…
I have given this shampoo and conditioner a good try allowing many weeks for my hair to show improvement.
Sadly these products have not worked on my particular hair, although I am sure it works for many others.
As an expensive product I was very grateful to the company who gave me a refund without a request.
2 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you for sharing your experience, Carol 💚 We’re very sorry to hear the products didn’t deliver the results you had hoped for after giving them a fair trial. We understand how disappointing that must feel, particularly after investing both time and money. We do genuinely appreciate your honest feedback.
Please feel free to email us at victoria@cornishseaweedbath.co.uk and we're happy to help you with a refund under our 60-day refund policy.
Best wishes
Ellie
Straw hair.
Like natural, clean products.
My daughter ordered for us both various products from hair to skin care.
I have fine curly hair and purchased shampoo,conditioner, nutrient hair oil, hair mousse.
My daughter the detox shampoo.
I also got the eye gel and renewal moisturiser.
Decided to give the products time to work.
And not just try for a short time and expect miracles.
Sorry I decided to do that.
My hair looks like straw. Skin dry.
Both of us disappointed.
Maybe these products work for normal to oily skin and hair.
2 February 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you for giving the products such a fair trial and for sharing your honest experience, Eithne 💚 We’re very sorry to hear that both you and your daughter were disappointed, especially after investing in several products and allowing time for adjustment.
We completely understand how frustrating it must feel when you were hoping for nourishment and hydration, only to find your hair feeling dry and straw-like and your skin not responding as expected. Whilst many customers with dry, menopausal or curly hair do see positive results, we appreciate that every hair and skin type reacts differently and unfortunately our products won’t suit everyone.
Please email us at victoria@cornishseaweedbath.co.uk and we will help you further with a refund under our 60-day refund policy.
Best wishes
Ellie
Wonderful shampoo
Having suffered with fine hair all my life and now age onset thinning I had tried many different shampoos to no avail. I was cynical about the reviews for this product, but thought it was worth a try when it was on offer. Well, within a few weeks my hair has improved enormously!!! I now only need to wash it twice a week.. it has thickened up and feels squeaky clean. I just wish you did a firm hold mousse and hairspray!
18 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Penny, thank you for such an amazing review 💚 We completely understand being sceptical at first, so it’s wonderful to hear how much healthier and fuller your hair is feeling now. Washing only twice a week is fantastic progress too! We’ll certainly pass on your hairspray and firm hold mousse suggestion.
Amazing shampoo and conditioner
I’ve been using the super nutrient shampoo and conditioner for quite a few months now and it’s an amazing product! My hair feels great and the thought that you put natural ingredients on your head and hair is amazing!
2 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Sandra, thank you for your kind words 💚 We’re so pleased you’re loving the Super Nutrient Shampoo and Conditioner and enjoying the feeling of using natural ingredients on your hair and scalp
Love these products
I love this product I’m 62 and have suffered with dry scalp off and on since I 48 due to illness and then menopause. Since using the Cornwall Seaweed Company products my scalp is amazingly and friends frequently comment on how shiny my natural grey hair looks.
1 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Lesley, thank you so much 💚 We’re delighted that the products have helped calm your dry scalp and brought shine back to your natural grey hair. It means a lot to hear your friends are noticing too.
Fantastic hair products .
Fantastic hair products .. huge improvements after only using a short time and smells amazing ❤️
1 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Deborah, thank you 💚 We’re thrilled that you’ve already noticed such lovely improvements in your hair in such a short time — and we agree, the scent is rather special too!
Avoid!
Avoid!! The products are terrible! The shampoo and conditioner were bought for my mother as a gift and they have absolutely ruined her hair. It was so dry, limp and dull after only one wash!! She was advised to keep trying with the products due to detoxing from other brands. She is NOT detoxing from other brands or going through the detoxing process as she has only ever used only water or completely natural products before.
She continued to wash her hair as advised in the hope that there would be improvement but there has been none!! She has even now washed her hair with another brand and her hair has not returned to the healthy state it was in prior to trying the Cornish seaweed company. I would not recommend to anyone!
1 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you for taking the time to leave a review Anne 💚 We’re very sorry to hear your mother had this experience.
Our products can behave very differently from conventional formulas, but we completely appreciate they won’t suit everyone. It does sound like she might be undergoing the detox process. Although not everyone is affected by this stage, some of our customers do and it normally resolves on its own after a few washes. We did formulate our detox shampoo to help in this stage and if your mum would want to try again, I am happy to send one to you for free so she can try. However, I totally understand it is an uncomfortable experience and if you'd rather have a refund, we can do this under our 60-day refund policy.
Please send us an email at victoria@cornishseaweedbath.co.uk and we will arrange this for you.
Best wishes
Ellie
Sand organic facial oil is wonderful.
Sand organic facial oil is wonderful.
It helps a great deal with my facial psoriasis,it soothes the irritation and calms the redness i do need to use more it than recommended amount but psoriasis skin is very dry indeed.
It doesn't leave any oil/greasy feeling as it's easily absorbed. I'm very happy with how my skin looks and feel. The oil also helps in the reduction of the fine lines around the nose and mouth area 😁 they do not disappear but that's as it should be just normal looking skin that is being properly looked after. Highly recommend.
1 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Kay, thank you for sharing such a thoughtful review 💚 We’re so pleased the Sand Organic Facial Oil has helped soothe and calm your psoriasis-prone skin whilst leaving it comfortable and hydrated. We really appreciate you explaining your experience so honestly.
Great Quality From a Company that Practices What it Preaches
I'm a long-term customer of The Cornish Seaweed Bath Company. I love the company ethos and the fact that it's backed up with high-quality products that work. Delivery is prompt and the items are well packaged. I also LOVE the free gifts you receive with orders. They've given me a chance to try more of the range and, so far, I like everything.
21 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Julia, thank you for being such a loyal customer 💚 It means so much to hear that you love our ethos as much as the products themselves. We’re also so pleased the free gifts have allowed you to discover more favourites along the way.
My hair feels so different
Bought the shampoo and conditioner set cos my hair was thinning. Initially my hair was still becoming very greasy the day after washing (but this was fairly normal for me) so ended up getting the detox shampoo on offer. After around 2 weeks of starting the detox shampoo as well - wow, my hair feels so different after washing! So soft and weightless. I’m not sure if my thinning is improving yet and I’m still losing some hair when washing/brushing - but I do genuinely think it’s improved a little. My advice would be to give it some time to work cos you might not see results straight away. I’ve never felt such a change in my hair texture - ever - So I think it’s worth carrying on and seeing what happens from here!
29 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Sarah, thank you for your honest and detailed review 💚 We’re delighted that after introducing the Detox Shampoo you began noticing such a transformation in your hair texture and manageability. We completely appreciate that the transition can sometimes take time, so thank you for persevering and sharing your experience.
I didn’t have pumps in my original…
I didn’t have pumps in my original order of shampoo and conditioner but the company quickly sent me some. Without the pumps the conditioner is particularly hard to get out of the bottle.
I am delighted with the combination of shampoo and conditioner on my fine hair and will not hesitate to order more in the future.
21 March 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Margaret, thank you so much 💚 We’re very pleased we could quickly get the pumps sent out to you, and we completely understand how much easier they make using the conditioner. Wonderful to hear you’re loving the results on your fine hair too.
A Game‑Changer for Menopausal Hair
I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish shampoo and conditioner, my hair feels soft, shiny, and noticeably healthier. The biggest relief is that it’s no longer falling out the way it used to.
It’s honestly amazing to find something that actually delivers on its promises. My hair feels revived, stronger, and so much easier to manage. I couldn’t be happier with the results.
29 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Clare, thank you for such a beautiful review 💚 We’re absolutely delighted to hear how much healthier, softer and stronger your hair is feeling now. Hair changes during menopause can feel incredibly upsetting, so it means a great deal to know the products have helped restore your confidence.
Good quality hair products
Customer service & communication good.
Hair products good make hair really soft ( bit too soft for my short hair) but if you bwant soft shiny hair this is for you.
Products arrived on time.
Overall very good experience. Than
14 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Angela, thank you for your lovely feedback 💚 We’re so pleased you enjoyed both the products and the service. Soft, shiny hair is exactly what we hope for, though we completely understand everyone’s styling preferences can differ.
Incomplete order
When I received my order it was incomplete making it impossible to use. I have e-mailed several times and get the same automated reply that some-one will get back within the next 2/3 days. I telephoned - answering machine. Can't leave a message as the machine is full. This is now over a week ago and nothing. Is this a genuine company?
23 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hello Carole,
Thank you for sharing your experience and I am so sorry to hear that you received an incomplete order and have not heard back from us yet.
Could you email us directly at victoria@cornishseaweedbath.co.uk please? We'll look into what may have happened to the emails you sent us. We assure you that we are a genuine company.
Looking forward to your email.
Best wishes
Ellie
CS Team Manager
Super Nutrient Organic Facial Oil
I have very sensitive skin and have tried many products the Organic Facial Oil suits my skin so well and I love the way it makes my skin feel. My skin is in better health now than it has been for a long time.
28 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Victoria, thank you so much 💚 We’re delighted that the Organic Facial Oil is suiting your sensitive skin so beautifully and helping restore comfort and balance.
Soap Sublime
The seaweed soap is perfect for my vintage skin. Gentle, quick to lather and non-drying, it lasts for ages on a small circle cut from an old flannel and placed on a small dish. I love it!
28 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Cynny, thank you for such a lovely review 💚 We’re so pleased the seaweed soap is working so beautifully for your skin and that you’ve found such a thoughtful way to help it last even longer.
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