CredAbility Reviews 1,029

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the app well-designed, easy to use, and helpful for managing finances and understanding credit scores. Many appreciate the clear, up-to-date information available on both the website and the application, highlighting its utility in improving credit scores and finding suitable credit card and loan options. However, some people were dissatisfied with certain aspects, particularly regarding customer service and website navigation. A few reviewers found the app tricky or complicated to use, and some reported difficulties in correcting errors or accessing support. There were also mentions of issues with the website, such as problems with date of birth input preventing access to loan and credit card pages, and a lack of responsiveness on social media for support.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the app's clarity, ease of use,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and helpfulness. Many... See more

Application

Customers generally had positive experiences with the app, finding it easy to use, well-designed, and helpful... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Website

People report ambiguous experiences with the website. Many consumers find the site easy to use and navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

CredAbility is the first and only app of its kind that I have used, so comparisons are not possible. That said, the app has provided me with a great deal of comfort especially given the information av... See more

Company replied

Rated 5 out of 5 stars

I am usually apprehensive around emails and finance even when I have searched for advice online,however CredAbility and their well designed app has made it so simple to use without one minute of h... See more

Company replied

Rated 5 out of 5 stars

Credit worthiness made simple. Credibility is one of best credit reference agencies available with clear and up to date information on your credit file both on their website or application. Signing... See more

Company replied


Company details

  1. Credit bureau

Written by the company

At CredAbility, we think your money should work for, well, you! Get your credit score and credit report for FREE , for life, and see what lenders see about you. Check your eligibility and compare loans and credit cards to find a better deal on borrowing. Achieve your goals: from improving your score to buying new digs, there’s an Action Plan for that. Welcome to the world beyond your credit score.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple, Fast and Reliable

This app has been great for me. It's super easy to use, well-organized, and way better than other stuff I've tried. I love how smooth and fast it is, which saves me a ton of time. The features are really helpful and practical, and it feels like the app actually gets what users need. It's definitely made a difference for me and improved my overall experience. I'd totally recommend it to anyone looking for something reliable and easy to use.

15 May 2025
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking time to leave us a review. The feedback that you provide will help to shape the future of CredAbility. If you have any further feedback or comments, please reach out to us via the Feedback section of your account, or you can email us direct at hello@credability.co.uk.

Thank you again,

The CredAbility Team

Rated 5 out of 5 stars

Let’s u see what loans and credit cards…

Let’s u see what loans and credit cards u have taken out and how much you have left to pay them off

29 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 1 out of 5 stars

Total shambles so months credit checks…

Total shambles so months credit checks on u even after u ask it to be cancelled ,

27 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We’re sorry to hear that you were not satisfied with our service since it doesn’t meet the quality we strive to deliver.

In order to review your case we would need additional information from you.

Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.

The CredAbility Team

Rated 5 out of 5 stars

All round good experience

All round good experience, simple to use know what you have to pay back and when. Great if you need money fast .

25 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 5 out of 5 stars

Easy and reliable service

Easy and reliable service. I will recommend to anyone

22 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Very informative. Always keep me updated with new offers. Very easy to use. Highly recommended

18 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 5 out of 5 stars

Very easy

Very easy , and helpful

17 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

This is great to hear, thank you so much!

The CredAbility Team

Rated 5 out of 5 stars

This has helped me to keep my spending…

This has helped me to keep my spending on cards low to maintain a good credit score, without this I wouldn’t know how bad my score was.

17 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

This is great to hear, thank you so much!

The CredAbility Team

Rated 5 out of 5 stars

I wish l had been working to clear my…

I wish l had been working to clear my debts ,due to a major financial emergency crisis and operation l am with a dent and 6-9 months ,problem without money 💰 lm sad some days and hope to rehabilitate much sooner .
Recouping and generally recovering ❤️‍🩹

16 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for the positive review, we really appreciate it!

The CredAbility Team

Rated 5 out of 5 stars

This is an innovative way to increase…

This is an innovative way to increase one's credit store and have a learing experience through the various lessons and quizzes. I will highly recommend.

16 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 5 out of 5 stars

Very easy to use

Very easy to use, handy when needed

9 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

Rated 1 out of 5 stars

Apr ridiculous 🤣

15 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our app since it doesn’t meet the quality we strive to deliver.

In order to review your case we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.

Sincerely,

The CredAbility Team.

Rated 5 out of 5 stars

Knowledgeable and Thorough

The company is very thorough with the information that they provide. They obviously are very knowledgeable to give such precise details.

8 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your kind words.

The CredAbility Team

Rated 5 out of 5 stars

Great

Great, easy to use app. Lots of features and ways to save money. Got accepted for a range of credit cards when other sites didn't offer me 1.

8 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 5 out of 5 stars

Always been a pleasure to be with…

Always been a pleasure to be with creditspring...helped me financially when I need so easy to sign up . Great service 👏 highly recommend 👌 hay anyone reading my story ..just do it there amazing...🥰

8 April 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look