CredAbility is the first and only app of its kind that I have used, so comparisons are not possible. That said, the app has provided me with a great deal of comfort especially given the information av... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am usually apprehensive around emails and finance even when I have searched for advice online,however CredAbility and their well designed app has made it so simple to use without one minute of h... See more
Company replied
Credit worthiness made simple. Credibility is one of best credit reference agencies available with clear and up to date information on your credit file both on their website or application. Signing... See more
Company replied
Company details
Written by the company
At CredAbility, we think your money should work for, well, you! Get your credit score and credit report for FREE , for life, and see what lenders see about you. Check your eligibility and compare loans and credit cards to find a better deal on borrowing. Achieve your goals: from improving your score to buying new digs, there’s an Action Plan for that. Welcome to the world beyond your credit score.
Contact info
Orange Tower, MediaCityUK, M50 2HF, Salford, United Kingdom
- hello@credability.co.uk
- credability.co.uk
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Say they will help you get loan but…
Say they will help you get loan but never anything
1 December 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.
In order to review your case we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.
Sincerely,
The CredAbility Team
Reply from CredAbility
Thank you for your kind words.
The CredAbility Team
I{ am getting too many emails telling…
I{ am getting too many emails telling me what I already know from another credit advisor .
3 December 2025
Unprompted review
Reply from CredAbility
Thank you for your review, although we're sorry to hear that you are slightly unhappy with our messaging. We will pass on your comments to the relevant team. Please note that you can update your notification and marketing preferences from within your account. If you need any help, then please reach out to us at hello@credability.co.uk.
Thank you,
The CredAbility Team
What can i say?
What can i say?? Amazing APP! Helping me to improve my Credit score, by actually telling you what to do and how to improve for better credit score results
6 November 2025
Unprompted review
Reply from CredAbility
Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
It keeps me updated on my credit score…
It keeps me updated on my credit score and gives great advice on potential credit cards or loans .
27 November 2025
Unprompted review
Reply from CredAbility
Thank you for the positive review, we really appreciate it!
The CredAbility Team
Have experienced multiple times trying…
Have experienced multiple times trying to sign in get code you ask and no code arrives resend code you ask and no code arrives
18 November 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.
In order to review your case we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.
Sincerely,
The CredAbility Team
Very good with clear intentions and…
Very good with clear intentions and results
25 November 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We really appreciate the positive feedback.
The CredAbility Team
Credibility is a company that i can…
Credibility is a company that i can trust. Every month you can keep check on how well your doing and what you need to do to help to improve your credit score. There is so much more you can do on the online app.
26 November 2025
Unprompted review
Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
I am very upset with the credit…
I am very upset with the credit reference agencies, my credit rating was excellent and they took off my credit card accounts which are extremely good and plunged my credit rating to very poor. I have settled numerous accounts with substantial cost to me, I do not owe anything at all bar my mobile phone services. I got hammered for doing the right thing. One of the downside of my credit report is that I have no mortgage, at 74yrs old I have no mortgages and own where I live outright. I do not trust the credit reference agencies now, they have caused me immeasurable grief is my honest opinion.
26 November 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We are sorry to hear about your experience with the credit reference agencies.
In order to review your case we would need additional information from you so we can raise a dispute with Equifax, the credit reference agencies that we are partnered with. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.
Sincerely,
The CredAbility Team
Excellent service and very user friendly
Excellent service and user friendly.
12 November 2025
Unprompted review
Reply from CredAbility
Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
READ before giving personal information
Sorry your advert was misleading I thought I was applying for a 100% pre approved credit card not to hand over a lot of my personal information including photographs of sensitive documentation. Only to find out and be directed too your credit file and score app. Totally out of order. Not recommended
25 November 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.
In order to review your case we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.
Sincerely,
The CredAbility Team
It actually feels ' friendly' and is…
It actually feels ' friendly' and is easy to use.
20 November 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We really appreciate the positive feedback.
The CredAbility Team
It is very helpful to improve the credit scores.
It is very helpful for me to improve my credit scores. Excellent customer service and support. Thank you!
20 November 2025
Unprompted review
Reply from CredAbility
Thank you for your feedback. This is exactly what we are trying to achieve with CredAbility. If you think of any suggestions, then please let us know and we will pass them on to our Product Team. you can do so via the Feedback section of your account, or by emailing hello@credability.co.uk.
The CredAbility Team
Reply from CredAbility
Thank you for your kind words.
The CredAbility Team
Understanding credit is essentially great!
Not everyone understands how money works. So throw in credit cards to the mix - and balancing your account every month end - can be tricky.
So I'm rather pleased at how CredAbility simplifies money and credit.
Feeling in charge again - feels great!
19 November 2025
Unprompted review
Reply from CredAbility
Thank you for leaving us a review, we really appreciate your comments. It's great that you're finding the service useful, and we welcome any future feedback or comments that you might have. If you need to speak to us, you can do so via the Feedback section of your account, or by emailing hello@credability.co.uk.
The CredAbility Team
Excellent customer service
Excellent customer service, thankyou.
Kind regards, Jeremy.
19 November 2025
Unprompted review
Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
Helps keep you up to date
Helps keep you up to date. And tells you how to build better credit rating. Updates on a weekly basis. Very helpful.
19 November 2025
Unprompted review
Reply from CredAbility
Thank you for your kind words, we are glad to hear that our service is helping you improve your credit score.
The CredAbility Team
Reply from CredAbility
Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
Absolutely rubbish my credit rating…
Absolutely rubbish my credit rating keeps going down, all you try to do is sell me credit cards or loans with interest rate that are so high I would be stupid to take them out
12 November 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to leave a review, although we are sorry to hear that you are dissatisfied with our service. It is important to note that the credit score that you see through CredAbility is provided to us by Equifax, the Credit Reporting Service who we partner with. We would also like to clarify that we offer products that you may be eligible for. However, the terms for these products are set by the lenders themselves, this is not something that we are responsible for. If you would like us to take a look into your credit score, please email hello@credability.co.uk. Once again, we are sorry for your experience with our service.
The CredAbility Team
Use this site!
This site is quite helpful to me. I managed to check my credit score every week. I manged to check existing balance of my loan.
12 November 2025
Unprompted review
Reply from CredAbility
Thank you for leaving us a review, we really appreciate your comments. It's great that you're finding the service useful, and we welcome any future feedback or comments that you might have. If you need to speak to us, you can do so via the Feedback section of your account, or by emailing hello@credability.co.uk.
The CredAbility Team
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