Curchods Estate Agents Reviews 469

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach, with quick responses and efficient actions from initial contact to completion. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with communication, mentioning instances where they had to chase for responses or felt decisions were made without consultation. A few people also reported concerns regarding the accuracy of information shared and that viewing staff lacked knowledge about the properties.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team's... See more

Service

Clients share positive opinions on service, highlighting the exceptional communication, efficiency, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the team's efficiency,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Marketing

Customers consistently note positive experiences with marketing. Many reviewers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Curchods were not only totally professional but personally interested. Everyone seems to really enjoy their job and gives their all. Their diplomacy was excellent in managing negotiations in a clear a... See more

Rated 5 out of 5 stars

The whole team at West Byfleet Curchods were excellent. From valuation to sale, the team kept us informed, mediated superbly and answered every question quickly. They had great local knowledge and wer... See more

Rated 5 out of 5 stars

Curchods Woking were fantastic for our move. Justin was brilliant for our initial consultation, but the two stars of the show were Millie and Chloe. Millie managed the first sale of our flat... See more

Company replied

Rated 5 out of 5 stars

Highly recommended. 5* experience. Top estate agents ! Helpful and fully supported at all stages of the sale. All the staff were knowledgeable and guided us throughout the process. Garry wa... See more


Company details

  1. Estate Agents
  2. Estate Agent

Written by the company

Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.


Contact info


4.8

Excellent

TrustScore 5 out of 5

469 reviews

5-star
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1-star

Replied to 12% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Avoid this company as they got my…

Avoid this company as they got my mother to sign a disclaimer so that no background checks would be carried out on the tenants this lead to her having to pay solicitor fees as the tenants refused to leave the property and had to be evicted so much for fully managed.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Curchods, Ottershaw - Perfect Service

Curchods in Ottershaw recently sold a house for us in Chertsey. Although they were the most expensive of the 3 quotes we received, we apponted them because we were impressed by their presentation and market knowledge of the immediate locality. We weren't dissappointed. Every staff member we dealt with were engaging, immaculately presented and professional. Big shout out to Alex and Esmie in particular. They found a buyer at a price in excess of our expectations in 10 days.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Millie Wing- Exceptional Ambassador for Curchods

Very impressed with Millie strong communication, empathy and patience, with professionalism and polish.
Great traits as estate agents don't always have the best press (sometimes deserved sometimes not). I found Millie Wing quite exceptional to deal with. 6 stars if could give them

14 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently sold my mother's house…

I recently sold my mother's house through Curchods in West Byfleet, and I couldn't be more pleased with the service we received. From the initial marketing to the final completion, Mark Allard and his team were professional, efficient, and supportive throughout the entire process.

Their communication was excellent, and they kept us fully informed at every stage. They worked diligently to ensure that everything progressed smoothly and that completion happened in a timely manner. It really felt like they had our best interests at heart.

I would recommend Curchods West Byfleet without hesitation to anyone looking to sell their property. A truly fantastic team – thank you!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

I am delighted about the service i got…

I am delighted about the service i got from The Lettings team at Curchods in Woking. Alex and his team genuinely care. They are outstanding in communication, with promt replies and excellent results. If you want transparency and professionalism, these guys don't disappoint.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Team and Service

The purchase of my property from Curchods was a fantastic experience. The Curchods team dealt with all enquiries very calmly, professionally and quickly. A special shout out to Caroline Davidson in the Godalming branch. Exceptional communication, knowledge and a genuine wish for both buyer and seller to succeed. And we did succeed! It was never in doubt. Well done Caroline.
I would highly recommend Curchods. The little personal touch on completion date too! All great.

Grand thanks,
Tim

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Our property sale …

The whole team have been brilliant all the way through but a special mention fot Gary who has been incredibly supportive patient and very diligent as our chain was large and had several issues along the way but Gary followed it through and always kept us updated which is all you want really. Well done.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Curchods

I can’t thank Phil and his dedicated team at Curchods in Ottershaw enough for the professional way they dealt with the purchase of my property.
Always polite and upbeat and consistent with keeping in touch to let me know what was going on. I would totally recommend Curchods to anyone considering a move.
Many thanks
Lisa

9 August 2025
Unprompted review
Rated 3 out of 5 stars

A difficult experience

We deliberately chose Curchods so that the Woking and Teddington branches could work together as we had two properties to sell at the same time and wanted to tie the two transactions together. This didn’t happen and communication was poor, and the two sales happened completely independently with often a miscommunication between the two branches. I was regularly pressured to lower the price by the Assistant Manager and given a negative read of the market even though my flat sold for a good price as I stood firm. Millie Wing was great after being put onto my case relatively last minute and I was her first case - she was clearly inexperienced and couldn’t help with some things but was always enthusiastic. Unfortunately due to this experience it’s unlikely I would use Curchods again.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Propert purchase new malden

We recently completed a purchase and were very happy with the Curchod's. We were supported in our search and purchase by Barbara who is an exceptional professional. She understood us and our needs and expertly advised us throughout the purchase process. Thank you Barbara.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Curchods Bungalow Sale in Chertsey Surrey

We can’t thank Phil and his amazing team at Curchods in Ottershaw enough for the professional way they handled the selling of our Mothers bungalow. A special thank you to Alex for securing the sale. We received a very high level of service, We would highly recommend Curchods to anyone thinking of selling a property.
Lesley Kelly and Angela Salt

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Professional, courteous and friendly

Every member of the team I dealt with was very professional, courteous and friendly. I felt that throughout the sales process they were doing everything possible to identify viewers and to ensure that the sales process moved along quickly and efficiently. They kept in regular contact with me and it was easy for me to contact Curchods when I needed to speak with someone. As the house was unoccupied and I lived some distance away, they kindly did a regular one weekly inspection of the house on my behalf. I have already recommended Curchods to others.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Sophie at Curchods Walton on Thames was…

Sophie at Curchods Walton on Thames was amazing. From the moment I accepted the offer on my property she was so helpful. Anytime I emailed she would reply, normally with a phone call, almost immediately. She made the whole house sale so smooth and kept me updated every step of the way. I would highly recommend Curchods to anyone thinking of selling their property.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding and highly recommended

Just completed the sale of our house and couldn’t be happier with the service from Townley and team at New Haw Curchods. Nothing was ever a problem, every task and challenge we faced was either dealt with seamlessly by Townley and his team or they’d offer sound advice for us to deal with it ourselves. They really are so helpful, knowledgable and friendly and are a credit to their company. We shall use them again in the future, no question, and will look forward to doing so.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Curchods’s estate agent Bookham

My first experience of using Curchods bookham branch…was brilliant. What a great, fun team. Clear communication, supportive and friendly, all whilst retaining their professionalism. Thank you for your patience and valued support.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with Curchods Bookham.

Just sold my mum's bungalow through Curchods in Bookham and my experience with them was excellent. I found Patrick and Marc both very knowledgeable of the current status of the market and the whole team was very pro-active in terms of marketing the property and then keeping the positive momentum of the sale going once we had a buyer.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Ben’s team at Curchods in Esher

Highly recommend Curchods, Ben was amazing from start to finish, professional, knowledgeable, helpful and respectful of our wishes. Gillian was an absolute pleasure and the whole team were great.

18 July 2025
Unprompted review

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