Curchods Estate Agents Reviews 469

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach, with quick responses and efficient actions from initial contact to completion. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with communication, mentioning instances where they had to chase for responses or felt decisions were made without consultation. A few people also reported concerns regarding the accuracy of information shared and that viewing staff lacked knowledge about the properties.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team's... See more

Service

Clients share positive opinions on service, highlighting the exceptional communication, efficiency, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the team's efficiency,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Marketing

Customers consistently note positive experiences with marketing. Many reviewers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Curchods were not only totally professional but personally interested. Everyone seems to really enjoy their job and gives their all. Their diplomacy was excellent in managing negotiations in a clear a... See more

Rated 5 out of 5 stars

The whole team at West Byfleet Curchods were excellent. From valuation to sale, the team kept us informed, mediated superbly and answered every question quickly. They had great local knowledge and wer... See more

Rated 5 out of 5 stars

Curchods Woking were fantastic for our move. Justin was brilliant for our initial consultation, but the two stars of the show were Millie and Chloe. Millie managed the first sale of our flat... See more

Company replied

Rated 5 out of 5 stars

Highly recommended. 5* experience. Top estate agents ! Helpful and fully supported at all stages of the sale. All the staff were knowledgeable and guided us throughout the process. Garry wa... See more


Company details

  1. Estate Agents
  2. Estate Agent

Written by the company

Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.


Contact info


4.8

Excellent

TrustScore 5 out of 5

469 reviews

5-star
4-star
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1-star

Replied to 12% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Property Sale

We would like to thank all the sales team in the Weybridge office for their support and guidance during the sale of our property. It was very much appreciated and made the process stress free and easy.

1 May 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Hi Serena,

Thank you so much for the kind words.

Wishing you alll the best for the future.

Kind regards,
Grant Letts
Managing Partner

Rated 5 out of 5 stars

Curchods Kingston sold my property and…

Curchods Kingston sold my property and helped me with advice on the buying of my next one. Ken Wood is very experienced and helped smooth things out throughout the process. Ellis was attentive and always available at every stage. I'd highly recommend Curchods.

23 April 2025
Unprompted review
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Reply from Curchods Estate Agents

Hi Bill, Thanks so much for your great review, we are delighted to have sold your home and are very pleased to have been of assistance to you, especially as you did not have a very good experience with the other agent before us. Best wishes in your new home. Scott, Ken Elis and the sales team

Rated 5 out of 5 stars

Amazing Service from Kate at Curchods Weybridge – Our First Home!

We recently bought our first property through Curchods – a lovely 2-bed flat – and had such a positive experience thanks to Kate from the Weybridge office, our agent. She was an absolute pleasure to work with, taking us to view several properties over just a few days and really helping us narrow down what we were looking for.

Once we found the flat we loved, Kate guided us through the offer stage, and after our offer was accepted, she was exceptional in helping keep everything on track - especially when it came to liaising with solicitors and making sure we stayed on schedule for the agreed deadline with the sellers.

Such a lovely person and truly brilliant service throughout. We’re so grateful to have had her support through our first home purchase!

25 March 2025
Rated 5 out of 5 stars

Highly recommend Curchods New Haw

I would highly recommend Curchods New Haw. They know the local area well which is a major plus. Special mention to Hayley who kept us informed during a long drawn out sale. She was always available and asked all the right questions about the quirky features of the house to pass on to the buyers. As the house was empty nothing was too much trouble to check up on things on our behalf even supplying us with final meter readings on completion day. Thank you Hayley for all your hard work & dedication to making both the sellers & buyers experience less stressful.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

House sold

We were very pleased with Ben, Cody and the team in selling our house.
The whole team is very professional, helpful and kept us fully upto date with thoughts of potential buyers .
We would definitely recommend Curchods.
Mike & Anstice

28 March 2025
Unprompted review
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Reply from Curchods Estate Agents

Thanks Mike. You were a pleasure to work with, and we're pleased all went well in the end.

Rated 5 out of 5 stars

Professional, efficient and helpful

Curchods Godalming helped us sell our house in a difficult market.
We had more viewings with them in a fortnight than we had had with other agents in 4 months.
The whole team was very helpful. They always had time for us and kept us informed throughout the whole process.
Caroline, who crunched the deal, was very patient and worked very hard for things to happen just right.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience purchasing my property

I had a great experience purchasing my property through Curchods in West Byfleet. The entire team has been excellent to deal with throughout this rather stressful time and I would highly recommend their services! Special thanks to Jordan, Mark and Ruth who have been there throughout the last few months!

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Great teamwork!

We have just completed on our house sale after a long wait to get to our dream home. All the team, especially Sally, Owen and Declan, were very patient, professional and determined to make it happen for us.....and they did!
Everyone in the team has had some input in making this happen. Thank you all 👍

26 March 2025
Unprompted review
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Reply from Curchods Estate Agents

Thank you so much for your kind words and very thoughtful gifts.
We are all thrilled that you got there in the end, and thank you so much for laughing in the face of adversity. It is only because of your positive attitude and sheer determination that you pulled it off.
We all wish you every happiness in your new seaside home.
Best wishes
Owen Miles
Partner

Rated 5 out of 5 stars

Great Service

Used Chuchods to sell a retirement property after having not sold with another local agent.
All team members very experienced and helpful.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Agency

Fantastic agency, Martin kept me up to date at every stage and was very supportive throughout the entire buying process - couldn't recommend this agency enough!

27 March 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Thank you for the amazing review! We wish you many happy years in your new home!

Rated 5 out of 5 stars

Jessica at Curchods Guildford was…

Jessica at Curchods Guildford was absolutely amazing. We had a challenging sale due to a long chain and a stamp duty change deadline as well as other factors . Jessica was relentless in getting it over the line - all with compassion, humour and patience . 100% recommend

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience selling with Jessica

We used Curchods to sell our shared ownership property in Guildford and can highly recommend them. Jessica was absolutely brilliant throughout the entire process, always answering emails quickly, proactively engaging with the entire chain, and overall going above and beyond to make our sale happen in time. We couldn’t have asked for more and cannot thank her enough. My partner and I are now happily settled in our lovely new flat and feel so grateful she helped us make it happen! Thank you, Jessica! 🚚📦🫶🏻

21 March 2025
Unprompted review
Rated 4 out of 5 stars

Sale of family home

We initially made an enquiry about selling our family home of 64 years last June. The property wasn’t quite ready for sale then but Curchods kept in regular contact. They were the only Agents we approached. When we were ready to sell, we initially found things a little pushy but we didn’t sign any paperwork or instruct the EPC until we were 100% sure. After this things worked very well and a buyer was secured in less than 3 weeks. Only criticism is that the property wasn’t left as it was found on viewings with internal doors and blinds left open right up until the last visit days before completion. Also there seemed to be some confusion with the Agent asking for instructions which we feel should have come from the Solicitor. We were also told that on completion the Agent would contact us to make sure we were happy to release the keys but this didn’t happen and the Solicitor informed us she had already released them. Would definitely recommend or use again though.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Diane Johnson

If you are selling a property head straight to Curchods in Cobham. The Cobham team are brilliant. Any form filling in etc that I had problems with they were more than happy to help. A special mention for Clinton Liem who contacted me regularly with updates on how the sale was proceeding. Outstanding customer service!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

We used Curchods

We used Curchods, Addlestone to sell our house in Chertsey.
Everything about their approach and service was excellent.
As we expected, having previously used their West Byfleet colleagues for a sale over there.
Highly recommended

22 March 2025
Unprompted review
Rated 5 out of 5 stars

We used Curchods as aware they have a…

We used Curchods as aware they have a good reputation in our area. During the initial start up process, we met all the team, who were very helpful, getting our home ready for viewings.
Kate the manager, came to our home to value and hear our thoughts and offer her skill and expertise. We had regular contact with Kate, keeping us informed about viewings, feedback and then detailed guidance, as we neared the end. We thank Kate and her team for their respect and prompt responses when we need it.

14 March 2025
Unprompted review
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Reply from Curchods Estate Agents

Thank you Caroline. It was a pleasure to work with you and to sell such a beautiful house!

Rated 5 out of 5 stars

Exceptional Service

The professionalism, courtesy and responsiveness of the team at 'Curchods - New Malden' right from the initial meeting with Rupert Matthews, updates on viewings and contact with the team in general, right through to the final aspects of managing the sale with Terry Lau, I found to be exceptional!

14 March 2025
Unprompted review
Curchods Estate Agents logo

Reply from Curchods Estate Agents

Dear Colette
Thank you for taking the trouble to leave this review. I have passed on your very kind comments to Terry and Rupert.
Best regards
Chris Jakob

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