1 star: Bad

I am very disappointed with the quality…

I am very disappointed with the quality of the clasps on a recently purchased apple watch strap. The clasp broke after 4 days wear.

Reply from dbramante1928
Dear Michael,
We are so sorry to hear this. Fortunately this is not a common thing for us.
We will definitely help you with this and I´ll write you an email straight away.
Have a good evening.
Br Marie Louise / dbramante1928
5 stars: Excellent

Tokyo iPad 2019

I bought a cover mode Tokyo for my iPad Air 2019 and I can surely say that I’m more than satisfied, the quality and look of the cover are perfect. Strongly recommend this item.

Reply from dbramante1928
Hello Alena,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Customer service is first rate.

Customer service is first rate.

Reply from dbramante1928
Hello friend,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Very good service

Very good service

Reply from dbramante1928
Hello Flemming,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

I am very pleased about the service for…

I am very pleased about the service for the replacement of my broken Iphone folie. Thank you for the quick delivery and the very kind support and reply.

Reply from dbramante1928
Hello Kimberly,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so sorry that you have had a bad experience with one of our products, but so happy that we could help you. 😃
Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
4 stars: Great

Marselisborg up 14" little bit tight for a 14" ultrabook.

Marselisborg up 14" messenger is very nice handwork, but a little bit tight for a 14" ultrabook. Difficult to pack into it if my notebook had already been inserted, no real space for valley, glasses, power adapter and cable, cellphones and some accessories.
I think the innerdepth (25mm) of this bag is generally undersized.

Reply from dbramante1928
Hello 😃

Thanks for your review ⭐️ ⭐️ ⭐️ ⭐️ and comments on the size.

We have not heard about this before and will investigate to see if we need to change anything in production.
Thanks for the information and support.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928

5 stars: Excellent

Very fast service

Very fast service

Reply from dbramante1928
Hello Ida,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

perfect

great perfect

Reply from dbramante1928
Hello Bengt,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

As always

As always, fantastic! great quality and service.

Reply from dbramante1928
Hello 😃,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

attractive product

attractive product , good quality , it arrived very quickly after I ordered it ,it was carefully packed.

Reply from dbramante1928
Hello Monique,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Beautiful design

Beautiful design, great quality!

Reply from dbramante1928
Hello Pedro,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
3 stars: Average

Good and reliable product

Good and reliable product , I can know, it's already my second Lygne case I bought. If you want my old one, you can have it back for examination (plastic part starts to desintegrate after a while)

Some remarks:
- website is nice but slow (it took me 2 days to get an order confirmation and a question to your Instagram account about my purchase, which was responded quick and to the point)
- shipment took very long considering the cost, +1week and +/-10€ shipping to Belgium.
- Also with this case I notice that the magnetic strip interfears with my credit cards and definitly with tickets who have a magnetic strip, have you already considered a velcro kind of back?

Hope this feedback helps, to make your product more better!

Reply from dbramante1928
Hello Mw. Els

Thanks for your feedback. We always take all feedback to our development department to see if there is anywhere we can improve. When you do handmade products there is always a small chance for fails, even though we have intensive quality control

I will send you a mail regarding the desintegrate plastic parts and the magnet
Slow website: We agree, during high season we have a lot of traffic and it sometimes makes the website a bit slow, but we are working on that
Shipment during high season is always tricky, they promise us a few days for delivery, but unfortunately sometimes they have a hard time keeping up with the amount of deliveries, I apologize

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Great customer service and quick…

Great customer service and quick shipping. Products are of great quality an perfectly sewn.

Reply from dbramante1928
Hello Ewa,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Backpack

Very good quality! :)

Reply from dbramante1928
Hello Jakubda,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Fantastic!

Good products and good service!

Reply from dbramante1928
Hello Jasper,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Everything was fine

Everything was fine, but Black Friday offers after check out did not show how many pcs you actually have in a basket. Anyway everything fine -thanks! Best regards, Ruslan.

Reply from dbramante1928
Hello Ruslan,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service. We did have a few web fails during blackfriday due to high traffic, but everything should be back to normal, and again thanks for your great review 👍

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Very good quality!

Very good quality!

Reply from dbramante1928
Hello Aleksandar,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Best iPad cover on the market

I’ve been searching for the best iPad Pro cover for a long time, and bought a lot of them... The Dbramante cover is the best on the market. Clever design (keeps your screen clean avoiding contact to any table or knees), it is elegant, and after a few weeks it gets a nice patine that makes it « yours ». It feels like it is part of the iPad. I bought myself a Lynge cover for my iPhone and a messenger bag, and love them the same way.
And I would like to thank the customers service which is top of the notch.
And no, I’m not paid for this review ;-). When people do a good job it is worth mentioning it, this is what I’m doing here. Keeps on the good work guys :-) !!!

Reply from dbramante1928
Hello Kris,

Wow, Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service. I'll make sure to pass on the positive vibes to everyone in our customer service team. 👍

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Thank you for the best customer service

The quality and the design of the Tokyo Ipad cover is excellent and so is the customer service of dbramante 1928. I am so impressed of their concern for the customer and I couldn't be more contented with any company than this one. The cover is beautiful and I love it! I recommend this company to anyone interested in their products as I have experienced their super customer service. Thank you so very much!

Reply from dbramante1928
Hello Sasan,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service, and I'll make sure to pass on the love to the rest of the team ❤️

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928
5 stars: Excellent

Quality

Fast, reliable and very nice product (quality). 👍🏻

Reply from dbramante1928
Hello Remko,

Thank you so much for your super review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are so happy that you like our products and service.

Please let us know if there is anything we can do to improve our service in the future.

Best regards, Morten/ dbramante1928