DectDirect.NL Reviews 

194
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Telecommunications equipment supplier

Written by the company

Elk huishouden en elke bedrijf dient zijn bereikbaarheid optimaal op orde te hebben tegen de meest gunstige voorwaarden. Vanuit die visie en passie werkt DectDirect.NL dagelijks aan het samenstellen, aanbieden en leveren van telecom- en IT oplossingen. De mensen achter DectDirect.NL hebben veel kennis over producten die telefonie en breedband connectiviteit mogelijk maken. Dat maakt dat ze het juiste advies kunnen geven en daarbij altijd op zoek zijn naar de laatste innovaties. Dankzij een zeer efficiënte online organisatie en de grote inkoopkracht kan DectDirect.NL de meest gunstige voorwaarden in de markt bieden. De installatieservice maakt dat klanten ook nog eens kunnen profiteren van de fysieke installatie in het huis of kantoor waar telefonie en breedband optimaal moet gaan functioneren. Voor scherpe prijzen van Telefonie-, en breedband Hardware, Sipdiensten, soft pbx’n en een professionele installatiedienst is DectDirect.NL de juiste keuze!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(194)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Bad start but a great finish

We ordered some conference equipment for our meeting rooms, but the equipment didn't work for Google meet. Google meet doesn't work with all equipment even if it's under the same brand like Logitech. I had first blamed DectDirect for making the wrong decision, however I am also at fault for not researching properly. Even though a couple boxes were opened, DectDirect still took them back and gave us a refund. Afterwards, they recommended us a different product and we're very happy with it so far. Thank you to DectDirect for the help. I think it's a great company to work with.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

DectDirect lies on its website...

DectDirect lies on its website and promiss next day delivery while they need to order material.
It took more than a week for a "Next day"
ClientService is allways offline and it goes by email, only once you write a review
Don't expect an answer without a negative review first !

NB. I even have a mail from explicitely recognising the fraud

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Issues with delivery service

Issues with delivery service, the owner is not interested in solving customer issues.

26 November 2024
Unprompted review
DectDirect.NL logo

Reply from DectDirect.NL

Hi Chris, sorry you had this bad experience. Please send an email to info@dectdirect.nl so we can solve this for you.

Rated 5 out of 5 stars

wonderful experience, 10/10 recommend

I purchased an rtx 4060ti. The delivery was fast, customer service responded immediately when I had questions about my order and were very helpful. The packaging was amazing, made so that it was very safe ti transport my graphics card. I also loved the fact that I was able to pay after delivery. Thank you so much for the wonderful experience!

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Small problem on delivery due to PostNL. Very quick reaction from DectDirect and I received the package with minimal delay. Excellent service

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Unifi Switch in stock and delivered < 20 hours later

I have been looking for a Unifi 8 PoE switch for over a year now, they are not in stock anywhere due to Covid. But Decdirect had them on the website, I clicked to buy one (thinking probably was out of stock) and guess what - a little more than 15 hours later the product was perfectly delivered to my door, in Belgium! I couldn't believe it.
Wonderful service, good price, website stock was apparently accurate, and one of the only companies I have found worldwide with stock of unifi components for immediate delivery.

14 April 2022
Unprompted review
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