These are one of the best brownies I’ve ever consumed. They’re light yet dense and completely satisfying, you can eat a couple and still not feel sluggish due to the lack of dairy. I gave them to many... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The brownies were amaaazing. Really rich and indulgent, perfect mix of moist and shiny top, just amazing. I loved the Raspberry Delight that was flavor of the month February, but also the standard ch... See more
Company replied
DG Brownies NEVER disappoint! I've used them several times during the pandemic to send my mother-in-law a "sweet treat" and to let her know that we're thinking about her. The quality has always been... See more
Company replied
I totally forgot my friends birthday until the day before and I didn’t want to send the usual last minute flower arrangement (boring). So I decided to send her DG brownies. I had them before so I know... See more
Company replied
Company details
Written by the company
Welcome to the DG Brownies Trust Pilot page. Visit our website for delicious treats for friends and family today.
Contact info
DG FOODS LIMITED, W1W 7LT, LONDON, United Kingdom
- 07842881685
- hello@dgbrownies.com
- dgbrownies.com
4.6
Excellent
226 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very high quality brownies come in a…
very high quality brownies come in a beautiful box!quick delivery as well!
the only thing not good is the very high price
14 April 2021
Unprompted review
Really excellent brownies
Really excellent brownies! They are tasty, moist and a real treat!
14 April 2021
Unprompted review
Reply from DG Brownies
Hi there,
We are so happy you enjoyed your brownies!
Thank you so much,
The DG Team
The best
You are literally going to love these. There’s absolutely NOTHING to dislike. MEGA 10/10
14 April 2021
Unprompted review
Reply from DG Brownies
Hello,
We are so grateful for your support and so happy that you enjoy our brownies!
Thank you so much,
The DG Team
Reply from DG Brownies
Hi there,
We are so glad you enjoyed your brownies!
Thank you so much,
The DG Team
Absolutely brilliant!
Absolutely brilliant! Very tasty brownies and very nicely packaged. Very quick delivery. I will have to order more!
14 April 2021
Unprompted review
Reply from DG Brownies
Hi there,
We are so glad you enjoyed your brownies!
Thank you so much for your support!
Thank you so much,
The DG Team
I’m personally not a vegan but I find…
I’m personally not a vegan but I find these brownies better than any (vegan and non-vegan) brownie I have ever tasted. Nothing really beats it since I discovered them. The service and beautiful packaging is a bonus.
13 April 2021
Unprompted review
Reply from DG Brownies
Hello,
Wow, thank you so much for your kind review!
We are so grateful for your support.
Best wishes,
The DG Team
I recently purchased a box containing 4…
I recently purchased a box containing 4 of your Brownies.
When they arrived, they were minute, less than 1" square. I was incredibly disappointed as I realised I had been conned. My own brownies taste even better than yours!
Rest assured that unless I receive a full refund of £8.95 I shall notify all my contacts, which are numerous, of this awful scam.
I find it highly unprofessional of you to con the public in this way. I am not used to being treated like this by what I thought was a reputable company.
I look forward to receiving the amount of £8.95 by return.
Yours disappointedly
Ann Geller
18 Martins Drive
Hertford
SG13 7TA
United Kingdom.
13 April 2021
Unprompted review
Reply from DG Brownies
Hi Ann,
Thank you for your recent order with us.
It is clear you are not satisfied with your recent purchase and a DG representative has been in contact via email. We have actioned a full refund as requested (including shipping cost). We ask you allow 5 - 10 working days to receive the balance.
It is important to note, you have not been "conned" or deceived in any shape or form. We are blessed to have a large customer/client base, this is the result of offering what we know to be, a great product and service for over three years now. Our team work hard seven days a week to ensure every customer/client is pleased with their DG experience.
In reference to sizing; each DG Brownie is currently 4.5 x 4.5cm. We have explicitly highlighted each product's dimensions on our website, this also includes net weight (excluding packaging). You should have come across this information as it is under "PRODUCT INFO" which is automatically opened upon clicking on any one of our products. Due to the importance of product dimensions, this information is also in bold font for all our new visitors to read before placing an order.
Please get in touch if you would like to speak with a DG representative, we are always prepared to assist and contactable via our live messenger (09:00 - 23:59) and email.
Kind regards,
The DG Team
Winning combination!
I love the orignal brownie so much but the mix of soft gooey brownie and crunchy lotus biscuit is a winning combination! Loving the monthly flavours and such a lovely company. Will be ordering again soon for some more vegan goodness!
9 April 2021
Unprompted review
Reply from DG Brownies
Hi there,
We are so glad you enjoyed our latest flavour of the month!
Next month we will release a new flavour which we hope you'll also enjoy!
Thank you so much,
The DG Team
A great way to show you remember!
These brownies were just the treat for my mother in law during lockdown. As an elderly woman on her own, they really made her feel special and remembered while we have been unable to visit each other. She's been effusive with her praise for the quality of the brownies!
9 April 2021
Unprompted review
Reply from DG Brownies
Hi there,
We are so glad your mother in law enjoyed the brownies!
Hopefully you are able to visit her soon and we are so happy that our brownies bought her joy.
Thank you so much,
The DG Team
I bought these for a friend
I bought these for a friend, they report the brownies were delicious so no issues there. However, when ordering these I didn’t pay any attention to the weight listed on the box, the picture of a 4 box of brownies suggests they are full size. Wrong. They are tiny. How can these be advertised as a box for sharing? Very misleading and therefore incredibly overpriced. My error for not checking the weight but won’t order again and won’t recommend.
9 April 2021
Unprompted review
Reply from DG Brownies
Hi there,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with your recent purchase. All product information surrounding sizing and product weight is available on our website and visible prior to the cart/checkout page. This information is under 'Product Info', which automatically opens upon viewing each product.
Please get in contact if you would like to discuss this further, we are always happy assist and contactable via our live messenger (09:00 - 23:59) and email.
Thank you,
The DG Team
Great product, quite expensive
The brownies came promptly, well-packaged in a beautiful presentation box, and were delicious. Very light, but moist and satisfying. Only the high cost would prevent me from buying these more often.
9 April 2021
Unprompted review
Very fast delivery
Very fast delivery. I sent the to my son he hasn't tried them yet, but when he does, I'm sure he will love them, and I will update here, then later.
9 April 2021
Unprompted review
Reply from DG Brownies
Hi Angie,
We are so glad you enjoyed your brownies!
Thank you so much,
The DG Team
Delicious!
Bought as a gift for friends as a lockdown cheer-up.
The brownies are moist, chewy and unbelievably chocolate-y.
Beautifully packaged too, 5 stars all round!
8 April 2021
Unprompted review
Reply from DG Brownies
Hi there,
Thank you so much for the 5 star review!
We are so glad you enjoyed your brownies!
Thank you so much,
The DG Team
Suitable for Thumbelina or the Borrowers
My friend sent them for my birthday thinking they were ‘brownie sized’ like the pictures on the website suggest.
I received the “box for us” suggesting plural quantities.
They were tiny, each piece was maybe 3 bites big. £10 for 12 bites of brownie.
Would not recommend.
8 April 2021
Unprompted review
Reply from DG Brownies
Hi,
We appreciate your feedback.
In relation to sizing, the Box For Us contains four DG Brownies and some of our customers/clients share this product with a friend/family member, we have also found, the Box For Us is also enjoyed by a single individual; hence the following statement on all our Box For Us related product pages, "...suggested for 1 - 2 people".
In addition to the above, we try our best to highlight all sizing/weight related information on every product on our website. This information is available and visible prior to the cart/checkout page. You will find this information is under our 'Product Info'' tab which automatically opens upon viewing each product.
Notwithstanding, thank you for your feedback, it is currently being shared with the team and please expect a follow up email from a DG representative.
Kind regards,
The DG Team
Quick delivery as a gift
Quick delivery as a gift. Person receiving them loved them thank yo
8 April 2021
Unprompted review
Reply from DG Brownies
Hi Julie,
Thank you for your 5-star review! We appreciate you shopping with us!
Kind regards,
The DG Team
the browes was lovely they are a bit…
the browes was lovely they are a bit small when tou look at the picture they look big so i was a bit disappointed onof the size of them
8 April 2021
Unprompted review
Reply from DG Brownies
Hi Terry,
Thank you for your feedback! We appreciate your review.
We are delighted you enjoyed the taste of your DG Brownies.
In regards to sizing, we understand as a young brand; a large amount of our visitors will be new to our products, for this reason, we have ensured to include full details regarding our products including sizing (cenimeters) and weight (grams) on every product page.
It is important to note, your feedback has been recorded and will be shared among the team. A DG team representative will be in touch via email with a post-purchase follow up.
Knd regards,
The DG Team
Beautifully presented absolutely…
Beautifully presented absolutely scrumptious arrived next day 😋 would highly recommend
8 April 2021
Unprompted review
Reply from DG Brownies
Hi Carol,
Thank you for your lovely review.
We are also pleased your order arrived in speedy fashion! We enjoy working with our trusted courier partner; Royal Mail. They are extremely reliable and prompt!
Kind regards,
The DG Team
Omg what can I say
Omg what can I say! I'm not a brownie fan but have dietary issues and family members are vegan and milk intolerant so thought would give these a try for over Easter. What a hit. Easily eaten passed around but kept some till next family members came round. Fresh till last one! Packaged very well, delivered very quick, tasted amazing. Thanks
7 April 2021
Unprompted review
Reply from DG Brownies
Hi Cyndi,
Thank you for taking the time out to review your order and leaving us a 5-star review!
Nothing makes us happier than reading feedback such as your own. As a family run brand, baking runs deep in our DNA; to hear your order was enjoyed by the whole family is a true compliment, especially over the Easter holidays!
Thank you for shopping with us and we cannot wait for you to visit us again soon.
Kind regards,
The DG Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.