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Rated 1 out of 5 stars

Could not make a call. Saw the reviews on Trustpilot & saw the mssg on their website about being closed. The director on Companies House is Alina Caro, the company is still active & should have these... See more

Rated 1 out of 5 stars

I have over £12 in credit and have tried ringing different numbers quite a few times. But all I get is number unreachable. I've emailed so called customer service several times with no response.... See more

Rated 5 out of 5 stars

Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get... See more

Rated 1 out of 5 stars

They put a message on their app saying they would be 'sunsetting' after 10 years' service. No indication of when they would stop operating. I kept getting the message that the number I was calling was... See more

Company details

  1. Business Services

Written by the company

Closed down


Contact info

1.9

Poor

TrustScore 2 out of 5

943 reviews

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Rated 5 out of 5 stars

I have used Dial123 for years - very happy!

I have used Dial123 for years, to call South Africa. It is so convenient, reliable, cheap and easy. Having just one number to dial really helps keep things simple. It's great that your credit never expires, so no worries about losing money if you don't make a call for ages. I strongly recommend the service. 10/10

17 October 2019
Unprompted review
Rated 5 out of 5 stars

...been using Dial 123 for 5+ years

...been using Dial 123 for 5+ years. I don’t know about the “cheapest rates”, but it is so convenient! I just save my 123 nos as [name]123 etc., so I can call the person anytime without mistakingly calling their overseas no. I love this service!!

6 October 2019
Unprompted review
Rated 5 out of 5 stars

Best International Calling...

I have been using this app for the last 4 years and would never think of switching to anything else. The best feature is that you can register all the family phones (landline and mobile) on one account and make international calls from any of the phones (to landlines and mobiles). The next best feature is that you do not have to dial the full number as you are allocated a local direct dialling number for each contact which you can manage through their website by editing exiting or adding new ones; I have saved these number under the contact by customised name i.e. MumDIAL123 and can just click on that to contact her directly without the hassle of entering long numbers! It has made international calling really convenient and adding funds is also extremely easy. I have seen that some people carry extra handset to call via Lyca or Lebara sim but with Dial123, you need to carry any other handsets. If there is an international number that you haven't registered, you get a local number to dial and then the new international number followed by # key to make the call. You can then add this number to your directory of international number by going online and get a local number so that you don't have to dial the long numbers. Thank you Dial123 for all this convenience; I am a happy customer!

20 September 2019
Unprompted review
Rated 5 out of 5 stars

A SERVICE TO BE RECCOMENDED…

I have been using this service for several years and as yet there has not been any major problems.
Any hiccups have been swiftly and professionally corrected.
It is a good service.
Long may it continue.
C. Marshall
Barton Stacey, Hampshire

15 July 2019
Unprompted review

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