Could not make a call. Saw the reviews on Trustpilot & saw the mssg on their website about being closed. The director on Companies House is Alina Caro, the company is still active & should have these... See more
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See what reviewers are saying
I have over £12 in credit and have tried ringing different numbers quite a few times. But all I get is number unreachable. I've emailed so called customer service several times with no response.... See more
Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get... See more
They put a message on their app saying they would be 'sunsetting' after 10 years' service. No indication of when they would stop operating. I kept getting the message that the number I was calling was... See more
Company details
Written by the company
Closed down
Contact info
1ST FLOOR 2 WOODBERRY GROVE FINCHLEY LONDON ENGLAND, N12 0DR, London, United Kingdom
- helpdesk@closed.com
- dial123.co.uk
100% SERVICE
Brilliant prompt service
easy to use and good value.
Dial 123 has saved me a fortune
Dial 123 has saved me a fortune over the past few years since I discovered the site. Previously phoning Australia direct and ending up with horrendous phone bills, now I can happily talk with relatives for hours at very little cost. What a find it was!
great service
Your app is not straight forward
Your app is not straight forward. I always have problems , whenever I top up am unable to make calls even though my account already showed it has been credited, am still unable to make make calls and am constantly getting message that I do not have credit. I will have to also send series of mails to your customer services to let them know that I have topped up it's very frustrating to have to chase up customer services 3 days after topping up for them to allow you make calls I also noticed that the credit runs quickly. Also they send emails for £10 extra bonus when one top up but they do not apply it. There is no customer services number to call to speak with someone. The service is not straight forward
Absolutely and totally impressed with…
Absolutely and totally impressed with dail123. I used them for the first time today to phone from UK to USA and then to Belgium. Both calls connected instantly and clearly and the cost was pence. Full marks.
Excellent Service
Excellent way of staying in touch that will not break the bank.
I have used this service for a few years and would thoroughly recommend it.
Excellent Service
Excellent service, easy to use and crystal clear lines when we contact family in the USA
Easy to use
Easy to use. Good quality audio most of the time. Value for money
Very good service.
Very good service. Communication does not cut off like some other providers.
Hassle free calls every time
Hassle free calls every time. very good service
An easy and efficient service.
I use Dial123...
Dial123 provides me with a stress-free, cost effective way of communicating with my friends and family overseas. I am mainly calling Italy, Canada, and Portugal and I have had no issues for the years I have been using the service. I have also set-up my 84yr old mother to use it via her landline, and it has been particularly useful that she only needs to dial one number when calling. I think the minute rates are very competitive for the countries I call. On the one occasion I needed help from customer support, they were quick to respond and the problem was resolved just as rapidly. I recommend Dial123 for ease of use, value, and reliability. Thanks.
Im so glad i found you.Is so easy ring…
Im so glad i found you.Is so easy ring to my mum on mobilphone.
Not so happy to go via paypal to use…
Not so happy to go via paypal to use credit card. But very happy with your serviice.. left hanging on extra screens
The best overseas calling system ever
The best overseas calling system ever. Excellent service for the quality of calls and Great bargain Ever price wise. Wish I knew about it long ago. Most highly appreciated and recommend
I find dial123 so easy to use.
I find dial123 so easy to use.just setup the numbers once then you can road your saved numbers. No codes.
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